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Star Subaru

(2,585 reviews)
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(2,585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Subaru from DealerRater.

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Great staff Meeza was excellent in explaining the vehicle features and patient answering my questions. Had a comfortable chat.

Great staff Meeza was excellent in explaining the vehicle features and patient answering my questions. Had a comfortable chat.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Meeza and the team! We hope to welcome you back to Star Subaru down the road, Gerry!

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I had a great experience buying my Subaru Outback from Star Subaru thanks to Meeza. She was professional, knowledgeable, and helpful throughout the process, answering my questions and making everything smooth and stress-free. I never felt pressured and appreciated her honesty and patience. Thanks to Meeza, I drove away confident in my purchase. I highly recommend her at Star Subaru. Five stars!

I had a great experience buying my Subaru Outback from Star Subaru thanks to Meeza. She was professional, knowledgeable, and helpful throughout the process, answering my questions and making everything smooth and stress-free. I never felt pressured and appreciated her honesty and patience. Thanks to Meeza, I drove away confident in my purchase. I highly recommend her at Star Subaru. Five stars!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Subaru Outback, Chris! It's wonderful to hear that Meeza made the process smooth and stress-free. Thank you for choosing Star Subaru and for sharing your five-star review! Safe travels!

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Great experience Meeza . She was helpful, sweet and called to make sure all was well and explained the car patiently. I felt confused with Michael selling me 5 express plan and did not realize the price and what exactly I was paying for it and the extras. it. I didn't want these extras if I knew I was paying extra for them. Nice they offered a tutorial of the car. I will be going back for that.

Great experience Meeza . She was helpful, sweet and called to make sure all was well and explained the car patiently. I felt confused with Michael selling me 5 express plan and did not realize the price and what exactly I was paying for it and the extras. it. I didn't want these extras if I knew I was paying extra for them. Nice they offered a tutorial of the car. I will be going back for that.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. After receiving your concerns, I personally reached out to discuss the Express 5 Plan and the options included in your lease agreement. During our conversation, I explained that if you wished to cancel the coverage, I would be happy to assist with the refund process. Because the vehicle is leased, any refund would be sent directly to the leasing bank and applied toward reducing the balance owed on the lease. At the time of our discussion, you mentioned that you wanted to speak with your husband, Frank, before making a final decision and would get back to me regarding whether you wanted to proceed with the cancellation. I was surprised to see this review the following day, as I believed we had addressed your concerns and I was ready and willing to help process the refund if requested. My goal is always to ensure that every customer fully understands their purchase and is satisfied with their experience. If you would still like to discuss the cancellation or have any additional questions, please feel free to contact me directly. I would be happy to assist. -Mike DeCosimo

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Thank you Meeza for making my dream come true to drive a Subaru! This is my 1st car here in the US and I am glad that you helped me do the process smoothly! You did great!

Thank you Meeza for making my dream come true to drive a Subaru! This is my 1st car here in the US and I am glad that you helped me do the process smoothly! You did great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first Subaru, Roni! We’re glad Meeza could assist you at Star Subaru. Welcome to the Subaru family, and drive safe!

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Be patient very detailed! Friendly service! Sales consultant did amazing work best meets my needs

Be patient very detailed! Friendly service! Sales consultant did amazing work best meets my needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Star Subaru! We hope you enjoy every mile ahead.

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Meeza was awesome. We worked out a deal that we all agreed too and the process was seamless.

Meeza was awesome. We worked out a deal that we all agreed too and the process was seamless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Complete customer satisfaction is always our aim at Star Subaru, so it's great to receive this feedback about your experience with Meeza. Enjoy the ride!

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I recently purchased a vehicle from Star Subaru and had a very positive experience from start to finish. The sales Meeza was professional, patient, and transparent throughout the entire process. They took the time to answer all my questions without any pressure and made everything smooth and straightforward. The dealership was well organized, communication was clear, and the delivery process was efficient. I especially appreciated how respectful and accommodating everyone was during the transaction. Overall, a great experience and I would definitely recommend Star Subaru to anyone looking for a new or pre-owned vehicle.

I recently purchased a vehicle from Star Subaru and had a very positive experience from start to finish. The sales Meeza was professional, patient, and transparent throughout the entire process. They took the time to answer all my questions without any pressure and made everything smooth and straightforward. The dealership was well organized, communication was clear, and the delivery process was efficient. I especially appreciated how respectful and accommodating everyone was during the transaction. Overall, a great experience and I would definitely recommend Star Subaru to anyone looking for a new or pre-owned vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Weidong, thank you for your glowing review of Meeza and the team! We’re proud of our seamless process and clear communication. Enjoy your new vehicle, and know our Star Subaru team is always here to help with any future needs!

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From start to finish, Kate and Mike helped me through the process of deciding the best fit for our family.

From start to finish, Kate and Mike helped me through the process of deciding the best fit for our family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tracy, we are so glad that Kate and Mike were such a big help to you at Star Subaru! Thank you for choosing our team to find your family’s new vehicle.

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My salesman was very knowledgeable and professional. He doesn’t sell you the extra stuff that you don’t need. His service was top notch. Thank you Jackson!!

My salesman was very knowledgeable and professional. He doesn’t sell you the extra stuff that you don’t need. His service was top notch. Thank you Jackson!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear about your awesome experience with Jackson! Thanks for choosing Star Subaru and sharing your feedback, Wayne!

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Meeza was very knowledgeable and a delight to work with. She really knew the different models and was able to help us make a decision.

Meeza was very knowledgeable and a delight to work with. She really knew the different models and was able to help us make a decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear Meeza was so helpful and knowledgeable! Thank you for choosing Star Subaru and for sharing your feedback. Congratulations on your new car!

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