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Expressway Dodge Chrysler Jeep Ram

(1,212 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Expressway Dodge Chrysler Jeep Ram from DealerRater.

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Another Great New Car Purchase Experience

I purchased my first new Dodge Grand Caravan 7 yrs ago and returned to Expressway Dodge to purchase a 2015 model...so pleased with all the inventory I had to choose from, the friendly & professional treatment I received, the genuine desire to meet my car needs/wants, thoroughly & patiently answering all my questions, and the actual purchase and delivery of my new minivan! I will definitely refer any friend interested in purchasing a vehicle to Expressway Dodge and suggest they ask for Nick Goebel and Jim Hale to assist in their search!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome, we are so happy you had such a great experience! We are looking forward to you coming back in the future! -Expressway

Stay away from this place

They treated me like I was asking them a favor. If you want to be mistreated, this is your place. Rude and unprofessional people, from mannager to salesmen

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good customer service

When we bought our truck from them, it had some problems. But they quickly took care of it and made sure we were happy. Very pleased with them so far! Service dept has been very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We are so pleased to hear that! Thank you so much for reviewing your experience, we love to hear these awesome stories! -Expressway

OUTSTANDING! ! ??????

I was very pleased w/Expressway Dodge service!!! I would recommend other family&friends to purchase vehicles from this company!!! Great deals&outstanding customer service!! I know I love my 2011 Dodge Nitro Heat!! I love the body&style&it's runs great&represents me&my little family! ! ??????...Thumbs up ?????????? all the way!! I appreciate EXPRESSWAY DODGE BUSINESS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We appreciate the review! Thank you so much for the support! -Expressway

fun time car shopping

Most of my experiences shopping for a car have been rather stressful., but my experience with Expressway Dodge was great. My sales person was very patient with me as I looked at several different Jeeps. I never felt pressured into compromising what I wanted. All staff that I dealt with were very friendly and helpful. I would recommend checking this dealership out if you are looking to buy a vehicle. Tony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you so much, Tony! We are so happy to hear that you had such a wonderful experience at our store. -Expressway

Warranty Service Work

Service department was good. Had to bring truck back twice for the same problem. Both times I was offered a loaner car. Truck randomly wouldn't start so the problem wasn't apparent unless it didn't start. Service dept had to trouble shoot, so they finally fixed it the second time it was brought in. Overall this dealership was great to work with. We have bought two trucks from Expressway Dodge and will most likely come back for more. Phil VanCleave and Tim were awesome sales people to work with :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

That is great to hear, thank you so much for sharing your experience! Please come check out our new service department, we are very excited to share it with our customers! -Expressway

Worst Experience Ever

Drove 3 hours to wrong address (which was provided by internet sales rep). Turned around drove 30 minutes back to dealership. Receptionist was too busy eating her dinner at her desk to really help us. Called the internet guy and were informed that a guy was suppose to have contacted us and never did and that the truck we were interested in was at another lot. Drove another 30 minutes to be treated horribly by sales manager who had no idea what was going on. He didn't even know what trucks he had on the lot. Just threw us on a golf cart and drove around looking for any Dodge truck he could find. Never did find the truck that was listed online that I drove over 4hours to see. Internet salesman told me to go to website and write a review... too bad there is no where on their website to leave a review!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great experience

This had to be the most pleasant purchase in 40 years of vehicle buying. I purchased a new Laramie for my wife. Thank you Zach!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a nice gift! We are so glad the buying experience went well for you! Thank you for the review! -Expressway

Waited 7 moths to have seat fixed.

I waited patiently for two months before making my first phone call when they told me it would be a couple of weeks. They then told me it would be a couple of months. I again waited and didn't keep calling and asking when it was going to be in. Then after a total of seven moths give or take I called and asked about it, they said they would get back to me. They sent me a email and asked if I was satisfied with my recent experience and I told hem that I was not. Magically in just a few short days they received my seat cover to fix the tear in my leather, funny how that works.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked good for me!

I am very satisfied with every element of my purchases and trade at Expressway Dodge. I felt my questions were answered honestly and accurately and that I was not rushed into a purchase, but inspired to purchase my Dodge Journey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Dodge Journey! We are so glad you are happy with your experience! -Expressway