Reviews
Extremely friendly, courteous, and professional.
Extremely friendly, courteous, and professional.! The customers are kept informed! Staff goals above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you in the future!
They were able to get me in right away for a safety
They were able to get me in right away for a safety inspection, which is unheard of these days had a few items that need to be repaired to pass inspection and they were able to complete in a timely fashion at a reasonable price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback on your recent trip to our service department! We appreciate your business and look forward to seeing you next time!
Service is always top notch.
Service is always top notch. Everyone friendly and they keep you informed. Good job everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star review Tina! We appreciate your business!
The service staff has stepped up in professionalism since
The service staff has stepped up in professionalism since my last service (May '23). The work was completed in a timely manner as quoted, (approx 45 min) although there was a delay of about 30 min beyond my scheduled appointment time of 10:00 AM.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're sorry there was a delay getting your vehicle in. We're glad we were able to get the service completed on it! We look forward to seeing you next time and will do our absolute best to get you in and out on schedule!
Pretty quick, stress-free process by all.
Pretty quick, stress-free process by all. Dealership staff were all pleasant to work with. Only negative is there was a maintenance notification that popped up while starting the vehicle. Was told that they did change oil etc. and would contact the Honda dealership in St. Joseph for me to stop by and have them reset it. To date, this hasn't been done but was just told they did change oil etc.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Kali, we're sorry for that inconvenience. You shouldn't have to go to another dealership. I'm not sure why we didn't do it here. Here are the quick steps! 1. Turn on the power without starting the engine. 2. Head to Home>Settings>Vehicle>Maintenance Info>Oil Life. 3. To enter reset mode, hold down the Enter for more than 10 seconds. 4. Set Oil Life with the arrows, and press Enter.
Work was done as promised.
Work was done as promised. Was told 1 1/2 hours and they were right on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback on your recent experience with our service department! We look forward to serving you in the future!
While en route to Excelsior Springs on Saturday, my
While en route to Excelsior Springs on Saturday, my moonroof stuck in the open position. Once we arrived at The Elms Hotel I googled Ford dealerships and called Chuck Anderson Ford. The nicest young man answered and assured me they would take a look at it. They diagnosed the problem as a broken track and were able to cover the opening and securely tape it to prevent any water leakage. While waiting in their customer lounge, we all commented “this kind of quick, efficient service would never happen in Kansas City “. Thank you, Justice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Ruth, we appreciate your review! Sorry your trip started off like it did, hopefully you enjoyed the rest of your weekend!
We did enjoy our trip and did not let that spoil our time in Excelsior Springs.
Very Quick, thorough, hassle free.
Very Quick, thorough, hassle free. streamlined the process of car buying. From sales to finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!
Great experience
BEST Dealership and BEST Mechanic - Brady - in the
BEST Dealership and BEST Mechanic - Brady - in the Country !!! Drove 1,200 miles just to have the dealership/Brady work on my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback Ray! We're glad you made it home safely!
My purchase was one of the best experiences in purchasing
My purchase was one of the best experiences in purchasing a vehicle, courtesy, friendly professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the feedback Natalia!