Reviews
Made appointment for a Saturday service was completed
Made appointment for a Saturday service was completed within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charged $121.87).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Looks like you paid with a credit card. There's a 2.5% surcharge on credit card purchases, however if you'd like to pay with a debit card there is no charge.
We understand, we do have multiple standup displays showing the charge. If you'd like, we'd be more than happy to reverse the charge and switch the form of payment to a debit card.
Understand it was a service fee to use a credit card but should have been told that upfront. Especially in times like these when most everyone uses credit cards and a 2.5% fee makes a difference when on a budget.
Thank you for offering but I’ll just leave it alone and move on. I apologize that I didn’t see the standup displays.
We loved this dealership so much, we back and purchased a
We loved this dealership so much, we back and purchased a new Bronco Sport a few days later. Not only is this a family dealership, they make you feel like family! Myles was again an awesome salesperson to work with. Very patient with us, fun and down to earth. Easy to work with. Definitely use them for your next Ford purchase!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We hope you love your new Bronco Sport! Feel free to reach out if you have any questions about it!
As always, a positive and seamless buying process at
As always, a positive and seamless buying process at Chuck Anderson Ford. I moved out of state recently and after having purchased vehicles here for 20 years I wanted to continue - the virtual buying experience was top notch. There was one vehicle remaining in the country that matched exactly what we wanted and Nick made it happen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback Misty! We hope you love your new Expedition!
I came in 2 days in a row.
I came in 2 days in a row. Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know times can vary and things come up. I wasn't in a hurry so I'm still happy with the service. I feel they did a thorough job and communicated with me what needed to be done without being pushy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being understanding! We'd love to be able to do 1/2 hour oil changes on everything...sometimes it's just not in the cards if the vehicle ahead of you requires more than anticipated repairs or maintenance. Also! Please keep in mind that we will pick up your vehicles at your house, perform service on them, then return them, at NO COST to you!
We are very pleased.
We are very pleased. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is so frustrating! Pleas send our general manager and email with what message is popping up and he'll look into how we can get that corrected for you. His email is: nick.anderson@chuckanderson.com
Was very fast, went in for oil change, check everything,
Was very fast, went in for oil change, check everything, also listen to my notes about the work and did as requested
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words! We appreciate your business! Please keep in mind, we offer a complimentary pick up and delivery service. We can pick up your vehicle at your home or office, perform the requested service and then return it back to you at no additional cost! So while we enjoy seeing you in the store, if it's more convenient for you, we'd love to keep you doing what you enjoy doing and not sitting in our waiting room!
Got me in the same day I called!
Got me in the same day I called! I appreciated that and service was done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star review! We appreciate your business and look forward to seeing you again next time! Please keep in mind that we do offer complimentary pick up and delivery services! We can pick your vehicle up at your house or place of business, perform the serices you request, and return it at no additional cost to you!
Great experience at Chuck Anderson Ford.
Great experience at Chuck Anderson Ford. The staff was professional, helpful, and made the process easy. Good selection of vehicles and transparent pricing. Would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words! We appreciate your business and look forward to serving you again in the future!
Communication is what I value the most.
Communication is what I value the most. With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty company. I know it is frustrating.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We appreciate your business and will continue to meet or exceed your expectations!
Javier was great to work with!
Javier was great to work with! Once we got to an agreement everything went very smoothly!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to seeing you again next time!