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Ken Ganley Subaru North Olmsted

(3,967 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (440) 588-2085 (440) 588-2085
Used (440) 588-2086 (440) 588-2086
Service (440) 249-6264 (440) 249-6264

Reviews

(3,967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru North Olmsted from DealerRater.

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The employees are very knowledgeable of the vehicles they

The employees are very knowledgeable of the vehicles they are selling and are also helpful in the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for the kind words and your 5-star review!

Great Customer Service

Great Customer Service . Highly recommend if your looking for a new carb, definitely go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Renee, Thank you so much for your review!

This is our second car we got from Vincent brown we went

This is our second car we got from Vincent brown we went in to get our plates and left with a new gti this is the only dealership we will be working with Vincent Ben and Carlo did an amazing job 10/10 recommend

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Raul, We're glad you had a great experience. Thank you so much for your business and your review!

Very friendly and customer focused.

Very friendly and customer focused. I worked out the details ahead of my appointment. It took only 2 hrs to complete the paperwork and prep the car. Awesome job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're happy that you are pleased with your experience with us. We appreciate your business!

Low key, not super aggressive sales attitude.

Low key, not super aggressive sales attitude. However, I had to walk to different building to sign financial papers. Dark and rainy and I fell in parking lot. Should have better lighting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

We had a great experience as we had bad car buying

We had a great experience as we had bad car buying experience in the past Vincent really was a professional and gave us so much information that lead us to the perfect car we are so happy thanks so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Raul, We're glad you had a great experience. Thank you so much for your business and your review!

Vincent was amazing very professional and got us in the

Vincent was amazing very professional and got us in the perfect car the whole experience was stress free very pleased with the dealership as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Raul, We're glad you had a great experience. Thank you so much for your business and your review!

everyone is friendly and helpful, trying to make you

everyone is friendly and helpful, trying to make you happy with your purchase. The service department does well in that that it is done in the prescribed time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review. We appreciate your business!

I purchased my Hyundai Elantra GT here and have used the

I purchased my Hyundai Elantra GT here and have used the service and parts departments for my car and and my mom’s Hyundai Elantra Limited for the past seven years. Outstanding experience. Mike Pfeiler in parts and the cashier and service tech that worked on 4/15/2023 were all courteous, friendly, and knowledgeable. Overall a 5-star visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for taking the time to leave this review of Ken Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5-star experiences. -Ken Ganley Hyundai North Olmsted

This was the second car I purchased through this

This was the second car I purchased through this dealership. The sales team was fantastic in making a deal work. The overall process was really easy and will be back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your 5-star review!