Bob Utter Kia

I found my Kia Sportage Hybrid on line. It was the exact color and package I wanted. I got in touch with a salesman (KC Reed) and he was very respectful, efficient and professional. Four days later we drove from south Arkansas and purchased our new Sportage. The salesman, the financial expert and the technical expert guided us through every step. I couldn’t be more pleased❣️ I HIGHLY recommend Bob Utter Kia of Sherman, TX.

If I could give ZERO STARS I would!!!! This service department is a joke!!!! We brought our vehicle in for the sunroof not working, which was covered under warranty. The service department had our vehicle for almost 3 months!!! They lost and broke parts, so they had to wait for those parts to come in. Then when we finally get our vehicle back......the headline pillar panels are covered in grease from the technicians' hands. The service manager ended up ordering a new headliner but not the pillars (which are still dirty). We picked up our vehicle on Friday......and noticed the dirty pillars and gashes in the steering wheel. I called to address the issues with the service manager and he got an attitude about it with me. Told me "this has been a nightmare to deal with." For WHO??? Almost every time we have picked up our vehicle, more damage has been done to it than the last time. We have been nothing but kind and understanding with them until now. We will be hiring an attorney. Our vehicle is a 2021 Kia Sorento.

The Staff in the Service Department was very friendly and knowledgeable! I will definitely be taking my car back to Jason Weaver and the service team at Bob Utter Kia for any future repairs/Maintenace!!!

If you want to be priced gouged this is place for you. Asking several thousand over MSRP and calling it a market adjustment. If you want a KIA for MSRP and DOC fee buy form Ferguson KIA in Broken Arrow Oklahoma.

Dale was great as a salesperson! Very personable and fun to deal with! Very knowledgeable and no high pressure! Finance guy was very nice and easy to deal with. Danny the tech guy was very informative and patient when showing me all the features on my new car. If you want or need a new car...check them out!!!

Tommy was excellent and everything was pretty much done with just a few texts. It really couldn't have been easier and we love the new Kia Stinger.

Knew what I wanted on entry, salesman (Mike) zeroed in and showed me exactly what I was looking for, then had delivered next day from another dealer so I could get color I wanted! Financial assistance was great, in and out on pick-up day in record time. Great deal, great service----LOVE my car!

Our Salesperson Mike Mounce was able to get us the Sportage we wanted when other dealers in Dallas could not. He is a non-pressure salesperson and trustworthy. Would buy from him again.

Bought my Kia Optima in 2015. Service department has been friendly and courteous, explaining all systems current status. All service since I purchased my car has been done at Bob Utter facilities.

I have bought several vehicles in the past & this was the best, fasest, & easiest experience I've ever had! Usually I dread car shopping but Jonah Peters made the process so simple. He had the vehicle & paperwork ready & waiting on me. I was in & out in a matter of minutes which helped me out tremendously! I highly recommend Jonah & Bob Utter Ford when searching for your next vehicle!