[{"id":532559,"personPtyId":46781887,"firstName":"Caesar","lastName":"Gonzalez","titleText":"Sales","shortBioText":"My name is Cesar, I been in the auto Industry for 3 years. I Enjoy helping people accomplish the dream of buying a new Car. My goal is to provide my clients the best Customer Service.","emailTxt":"cgonzalez@whiteplainshonda.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/3b276777a67e.jpg","drDealerId":14860,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1420070400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":287732,"personPtyId":42374804,"firstName":"Brian","lastName":"Vasquez","titleText":"Pre-owned Car Sales Consultant","emailTxt":"BVasquez@whiteplainshonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/b95d4f17e350.jpg","drDealerId":14860,"dealerEmpStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":220594,"personPtyId":40174433,"firstName":"Donna Ann","lastName":"Lozinsky","titleText":"New Car Sales Consultant","emailTxt":"DALozinsky@aol.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14860,"dealerEmpStartDtUtc":"1091318400","industryStartDtUtc":"1091318400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":287721,"personPtyId":40178765,"firstName":"KATHERINE","lastName":"LAJUD","titleText":"Sales Consultant","emailTxt":"KATHERINELAJUD@HOTMAIL.COM","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14860,"dealerEmpStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":13040,"firstName":"Gustavo","lastName":"Rengifo","titleText":"Finance Manager","emailTxt":"GRengifo@Whiteplainshonda.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/327dce794b7e.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":72779,"personPtyId":40166005,"firstName":"Sandy","lastName":"Mendoza V","titleText":"New Car & Used Sales Consultant, VEP Specialist","emailTxt":"smendoza@whiteplainshonda.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":79,"imageUrl":"https://cdn-user.dealerrater.com/images/c288a7a02700.jpg","drDealerId":14860,"dealerEmpStartDtUtc":"1293840000","industryStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":287725,"personPtyId":40178838,"firstName":"Lori","lastName":"Russo","titleText":"New Car Sales Consultant","emailTxt":"Lrusso@whiteplainshonda.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/d1abbcbd371b.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":287731,"personPtyId":40179001,"firstName":"Pamela","lastName":"Miro","titleText":"Business Development Manager","emailTxt":"Pmiro@whiteplainshonda.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":550815,"personPtyId":51230016,"firstName":"Ali","lastName":"Mahidashti","titleText":"General Manager","emailTxt":"amahidashti@whiteplainshonda.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14860,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"599616000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":350647,"firstName":"Zashley","lastName":"Fernandez","titleText":"BDC Agent","emailTxt":"ZFernandez@WhitePlainsHonda.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/03454154efdc.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":65949,"personPtyId":40196971,"firstName":"Bob","lastName":"Mancini","titleText":"Pre-owned Car Sales Consultant","emailTxt":"CMancini@whiteplainshonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/87632ab4e9bd.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":287730,"personPtyId":40179305,"firstName":"Andre","lastName":"Chandool","titleText":"Pre-owned Car Sales Consultant","emailTxt":"Achandool@whiteplainshonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/3858a266cdf7.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":525532,"personPtyId":44182781,"firstName":"Billy","lastName":"Acevedo","titleText":"Sales Consultant","shortBioText":"","emailTxt":"bacevedo@whiteplainshonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1a0fd33756c2.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":350641,"firstName":"John","lastName":"Uva","titleText":"Used Car Manager","emailTxt":"JUva@whiteplainshonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f1c108e8d0fa.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519128,"personPtyId":42408805,"firstName":"Richard","lastName":"Alvarez","titleText":"Sales Consultant","emailTxt":"Ralvarez@whiteplainshonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14860,"certifiedEmployee":false,"deptDscrp":"Sales"}]

White Plains Honda

Rectangle 48
Sales 9:00 AM - 9:00 AM
Service 7:30 AM - 6:00 PM

White Plains Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 AM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2000

White Plains Honda is located in White Plains, New York. Our Honda dealership has a great selection of new and used Honda cars. If you're searching for a new car, browse our inventory for the Accord, CR-V, Civic, Odyssey and Pilot. If you would like to test drive any of these models, come down to 344 Central Ave.

...


If, instead, you're looking for a used car in White Plains, we can help you there too. Browse our large selection of used Honda cars as well as vehicles from other top manufacturers to find the right car for you.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
2058 lifetime reviews. Includes reviews of White Plains Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 28, 2018

    Let me first say, I???ve purchased many vehicles in my time on earth so hear me... sales, finance and the owners made me feel like royalty! They worked... within my budget and threw in wonderful perks to sweeten the deal! It felt as if I was visiting good friends! Do visit them when you are ready to purchase your vehicle and get treated with exceptional customer service! This is a genuine review because I just drove home my new vehicle!! Yay!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Vasquez

    Pre-owned Car Sales Consultant

    (5.0) 10 reviews

  • 1.0 out of 5
    November 23, 2018

    White Plains Honda charges you a $695 dealer prep fee, they say it’s because they have to inspect, wash, detail and perform maintenance on the car... before selling it to you. If you shop around and ask other Honda Dealers for the prep fee, it’s lower than White Plains Honda.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 11, 2015

    My Service Consultant, Susan Falisi, knew me and my car, was highly professional and courteous and always asked what additional service I might desire... to have.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Susan... was professional and courteous. We hope to work with you again in the future for any of your automotive needs. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com

  • 1.0 out of 5
    November 20, 2018

    I am writing this message to inform management that this place is the worst service center i have ever visited in my entire life. I had the nost horrible... experience, not once but twice. It was the past 2 months so it was not long ago. The first day i arrived at 930 Am which was the time of my appointment. I was not helped until 1 PM. I had 3 things i wanted to do. One was to replace the battery which was defective, change the oil and fix the car charger in the middle that was not working. At around 1 pm they finally told me my vehicle was ready. When i checked the car it appeared they had replaced the battery but did not fix the car charger. The oil replace light was still on. I told them that the charger was still not working and the oil was not changed. They told me that they changed the oil but forgot to reset the light. They then said they did not see any issues with the charger but when i showed them it still did not work they then took the car again and said that it was the fuse that was blown. They fixed the issue and i was on my way. One month later i made another appointment because the car performance became really bad. I wanted them to figure out what was wrong with my car. I suspected maybe they hadnt changed the oil after all. I also suggested it might be a possible vacuum leak. Again they did not actually attend to me until about 3pm. At this time they said that they did not find anything wrong with the car. I told them i knkw for sure that there is something wrong with the car because the performance had changed drastically. One of the mechanics was especially rude by repeating like a robot and as if i were an idiot, "come back when the issue becomes more prudent." He said this every time i would make a suggestion on what the problem might be or please ask him to check again. He did not say anything else and just walked away from me. I asked the girl at the desk to please help me and she said mayne she can run a diagnostic but they would charge me $250. All this at 4pm after i had been there since 9Am. At this point i became extememely frustrated and just got in my car and left because these people obviously werent here to help. I also noticed they never sent me a survey which they they always send after you take your car there. They sent me an email several days later saying my car was ready for pick up but i had never left my car there. I will post this complaint everywhere and escalate this to upper management. This place should be shut down or have employees replaced.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Caesar Gonzalez

    Sales

    (4.7) 12 reviews

    Donna Ann Lozinsky

    New Car Sales Consultant

    (4.8) 75 reviews

    KATHERINE LAJUD

    Sales Consultant

    (4.8) 38 reviews

    Gustavo Rengifo

    Finance Manager

    (4.7) 96 reviews

    Sandy Mendoza V

    New Car & Used Sales Consultant, VEP Specialist

    (4.7) 79 reviews

    Lori Russo

    New Car Sales Consultant

    (4.6) 33 reviews

    Pamela Miro

    Business Development Manager

    NOT RATED

    Ali Mahidashti

    General Manager

    NOT RATED

    Zashley Fernandez

    BDC Agent

    NOT RATED

  • 1.0 out of 5
    November 20, 2018

    I am writing this message to inform management that this place is the worst service center i have ever visited in my entire life. I had the nost horrible... experience, not once but twice. It was the past 2 months so it was not long ago. The first day i arrived at 930 Am which was the time of my appointment. I was not helped until 1 PM. I had 3 things i wanted to do. One was to replace the battery which was defective, change the oil and fix the car charger in the middle that was not working. At around 1 pm they finally told me my vehicle was ready. When i checked the car it appeared they had replaced the battery but did not fix the car charger. The oil replace light was still on. I told them that the charger was still not working and the oil was not changed. They told me that they changed the oil but forgot to reset the light. They then said they did not see any issues with the charger but when i showed them it still did not work they then took the car again and said that it was the fuse that was blown. They fixed the issue and i was on my way. One month later i made another appointment because the car performance became really bad. I wanted them to figure out what was wrong with my car. I suspected maybe they hadnt changed the oil after all. I also suggested it might be a possible vacuum leak. Again they did not actually attend to me until about 3pm. At this time they said that they did not find anything wrong with the car. I told them i knkw for sure that there is something wrong with the car because the performance had changed drastically. One of the mechanics was especially rude by repeating like a robot and as if i were an idiot, "come back when the issue becomes more prudent." He said this every time i would make a suggestion on what the problem might be or please ask him to check again. He did not say anything else and just walked away from me. I asked the girl at the desk to please help me and she said mayne she can run a diagnostic but they would charge me $250. All this at 4pm after i had been there since 9Am. At this point i became extememely frustrated and just got in my car and left because these people obviously werent here to help. I also noticed they never sent me a survey which they they always send after you take your car there. They sent me an email several days later saying my car was ready for pick up but i had never left my car there. I will post this complaint everywhere and escalate this to upper management. This place should be shut down or have employees replaced.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pamela Miro

    Business Development Manager

    NOT RATED

    Ali Mahidashti

    General Manager

    NOT RATED

  • 1.0 out of 5
    November 5, 2018

    Service center is extremely disorganized. There are no signs indicating where to go or what the status of your service is. I pulled into the lot and... got yelled at by a worker. Went inside to service area and was met with "too bad", "go sit and wait for 2 hours". I wasn't even sure if they were going to look at the car at all. They took the car in after about an hour, looked at it for 5 minutes, came back and said I needed to pay $392 for parts +$126 for labor. I asked them to just secure the piece that was hanging and I'd take it back to my dealer in Madison, NJ. Then I was given a bill for $50 and told the work is not guaranteed. I was repeatedly told "you didn't get the car from our dealership so we don't know anything and can't guarantee anything." When I took my car back to Madison Honda I was told there is no damage and no parts needed to be replaced. The splash plate was secured in place and I was not charged any fees. White Plains definitely tried to get me to buy parts and service that were not required. STAY AWAY!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2018

    I could not believe how amazing Donna was with my husband and I. This is the 4th car i gotten there and never felt comfortable as Donna made us feel.... She did the whole process fast and pleasant for us. We are definitely recommending Donna to anybody. She always made sure to check with us up to 2 weeks of having the car. Donna, you are the best!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Donna Ann Lozinsky

    New Car Sales Consultant

    (4.8) 75 reviews

  • 1.0 out of 5
    October 22, 2018

    After having an awful experience with White Plains Honda when leasing an accord years ago, I went against my better judgement and visited again this time... looking for a certified Odyssey. My wife, children, and I picked out one we wanted and asked Bob, the salesperson to give us a price on our trade in. Bob gave the keys to his manager to inspect the vehicle and gave us a trade in value of $15,000. We were comfortable with the trade in value and the price of the vehicle and were ready to make a deal but despite Bobs request of a 500 dollar deposit I was not ready to give a deposit until I knew what Honda was given me interest rate wise. This could not be done on a Sunday evening with the banks closed so Bob gave me a credit application and told me to email him on Monday. However we did not make it that far because Bob called me the next day and told me they were no longer willing to give me $15,000 on my trade in. Instead they would only give me $5,500. In less than 24 hours they went down $9,500 on the trade!! It is quite obvious that they had no intention of giving me $15,000. They only wanted my deposit and would say anything to get it. They are truly one of the more dishonest dealers around. This was also the case when as I mentioned previously I leased my vehicle years ago there. They tried to get out of the deal the day I picked it up unless I gave them more money. This despite a previously signed contract. Avoid White Plains Honda at all costs.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Mancini

    Pre-owned Car Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 21, 2018

    I came in to look at used cars but couldn???t find one with the features I wanted. Brian Casquez helped me look at new cars, and worked with me on the... price so that I got everything I wanted and more. He didn???t even flinch when I changed my mind about the car I originally chose. All in all, no complaints and very happy with the deal I got, my new car, and the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Vasquez

    Pre-owned Car Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    October 8, 2018

    I knew what I wanted came prepared, the whole thing was a easy process. Brian my salesman was very knowledgeable and helped me along the way. Good assortment... of vehicles to choose from.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Vasquez

    Pre-owned Car Sales Consultant

    (5.0) 10 reviews

    Gustavo Rengifo

    Finance Manager

    (4.7) 96 reviews

View More Reviews