Reviews
Bob Mancini is a pro!
Bob Mancini is a pro! No xx. Knows the details of all the cars and their features.
Bob Mancini is a pro!
Bob Mancini is a pro! No xx. Knows the details of all the cars and their features.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Blob was fantastic.
Blob was fantastic. he was very patient and knowledgeable. He was very helpful and friendly
Blob was fantastic.
Blob was fantastic. he was very patient and knowledgeable. He was very helpful and friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! It's great to hear that your experience with Blob at White Plains Honda was fantastic. His patience, knowledge, and friendliness are what we strive for. We look forward to seeing you again soon! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
bob mancini was outstanding.
bob mancini was outstanding....made whole process very smooth and easy...bought a few cars from him over the years.
bob mancini was outstanding.
bob mancini was outstanding....made whole process very smooth and easy...bought a few cars from him over the years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled to hear that Bob provided you with an outstanding experience during your car purchase at White Plains Honda. I appreciate your loyalty, and we look forward to assisting you again in the future. Enjoy your new vehicle! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
Bob Mancini was fantastic.
Bob Mancini was fantastic. Smooth, informative, and accurate. Appreciate his help in buying my first car.
Bob Mancini was fantastic.
Bob Mancini was fantastic. Smooth, informative, and accurate. Appreciate his help in buying my first car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Em! I am thrilled to hear that you had a fantastic experience with Bob Mancini at White Plains Honda. Congratulations on purchasing your first car! We appreciate your kind words and hope to assist you again in the future. Enjoy your new ride! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
Alex and bob were fantastic.
Alex and bob were fantastic. So helpful and made the process so simple and easy.
Alex and bob were fantastic.
Alex and bob were fantastic. So helpful and made the process so simple and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad that both Alex and Bob made your experience at White Plains Honda simple and easy. We appreciate your feedback and look forward to assisting you again in the future! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
Bob is so professional, patient, friendly , and
Bob is so professional, patient, friendly , and trustworthy. That is why we came back to buy our second Honda CRV from him.
Bob is so professional, patient, friendly , and
Bob is so professional, patient, friendly , and trustworthy. That is why we came back to buy our second Honda CRV from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Feng! It's great to hear that you had such a positive experience with Bob and that you chose to return to White Plains Honda for your second Honda CR-V. Your trust and satisfaction mean a lot to us. We look forward to serving you again in the future! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
Bob made the process easy, answered all our questions,
Bob made the process easy, answered all our questions, was knowledgeable and professional. Everyone at this dealership was friendly and helpful.
Bob made the process easy, answered all our questions,
Bob made the process easy, answered all our questions, was knowledgeable and professional. Everyone at this dealership was friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you found the process easy and that our team, including Bob, was knowledgeable and professional. At White Plains Honda, we strive to provide a friendly and helpful environment for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
Really enjoyed my experience working with Bob Mancini at
Really enjoyed my experience working with Bob Mancini at White Plains Honda. Bob and team were very helpful every step of the way!
Really enjoyed my experience working with Bob Mancini at
Really enjoyed my experience working with Bob Mancini at White Plains Honda. Bob and team were very helpful every step of the way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Don, for your kind words! We're thrilled to hear you had a great experience with Bob Mancini and our team at White Plains Honda. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
We had a great experience at White Plains Honda.
We had a great experience at White Plains Honda. Our sales consultant Alie Jalloh was very friendly and knowledgeable. He worked with us to get us a great car at a great price. The other people we worked with at this dealership were just as friendly and very efficient. We left very happy and drove home our new car the same day. Thank you white plains Honda!!
We had a great experience at White Plains Honda.
We had a great experience at White Plains Honda. Our sales consultant Alie Jalloh was very friendly and knowledgeable. He worked with us to get us a great car at a great price. The other people we worked with at this dealership were just as friendly and very efficient. We left very happy and drove home our new car the same day. Thank you white plains Honda!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at White Plains Honda and that Alie was able to assist you in finding the perfect car at a great price. Our team strives to provide friendly and efficient service, and it’s fantastic to know that you felt that during your visit. We appreciate your feedback and look forward to seeing you again in the future! Enjoy your new car! Regards, Jason Garciano | General Manager | 917-378-5142 | jgraciano@whiteplainshonda.com
Warning: Deceptive Practices and Zero Accountability I
Warning: Deceptive Practices and Zero Accountability I strongly suspect many of the positive reviews here are fake. Our experience with this dealership was appalling—dishonest, manipulative, and financially damaging. We went in as first-time lessees after seeing a lease offer online: $230/month for 36 months, 12K miles/year, with $3K down for a Honda HR-V Sport. After 3 hours with salesperson Paul Kim, we were told there would be nearly $5,000 in additional fees and taxes. When I questioned the discrepancy from the online price, Paul said, "Nothing is true on the internet." That should’ve been our cue to walk out. Eventually, we negotiated a price, but then I was passed off to Finance Manager Ana Diaz—whose behavior was truly deceptive. She pitched me fabric, wheel, and dent protection packages, saying I could add them now and remove them within 30 days if we changed our minds (I wanted to discuss it with my wife who had to leave). That was a lie. She also claimed to include a “free” Honda Care maintenance package—but we later discovered she rolled its cost into the Gross Capitalized Cost of the car so we're paying for it. By the time we signed, the base price had ballooned from $30,850 to nearly $38,000. Our monthly payment skyrocketed to $560/month—more than double the advertised price. The next day, I called Ana to remove the protection packages as discussed hoping to get our monthly cost back down. She told me they couldn’t be removed—only maybe deducted at the end of the lease which is a scam that only benefits the dealer. So we’re stuck paying inflated costs (plus interest) for three years. We tried contacting the general manager, Jason Graciano and Paul Kim by phone and email. No one returned our calls. Honda Financial and Honda Corporate were equally unhelpful. We've since filed a complaint with the NY State Attorney General. This experience has caused us significant stress and financial hardship. We will never buy or lease another Honda, and we strongly urge others to avoid White Plains Honda at all costs.
Warning: Deceptive Practices and Zero Accountability I
Warning: Deceptive Practices and Zero Accountability I strongly suspect many of the positive reviews here are fake. Our experience with this dealership was appalling—dishonest, manipulative, and financially damaging. We went in as first-time lessees after seeing a lease offer online: $230/month for 36 months, 12K miles/year, with $3K down for a Honda HR-V Sport. After 3 hours with salesperson Paul Kim, we were told there would be nearly $5,000 in additional fees and taxes. When I questioned the discrepancy from the online price, Paul said, "Nothing is true on the internet." That should’ve been our cue to walk out. Eventually, we negotiated a price, but then I was passed off to Finance Manager Ana Diaz—whose behavior was truly deceptive. She pitched me fabric, wheel, and dent protection packages, saying I could add them now and remove them within 30 days if we changed our minds (I wanted to discuss it with my wife who had to leave). That was a lie. She also claimed to include a “free” Honda Care maintenance package—but we later discovered she rolled its cost into the Gross Capitalized Cost of the car so we're paying for it. By the time we signed, the base price had ballooned from $30,850 to nearly $38,000. Our monthly payment skyrocketed to $560/month—more than double the advertised price. The next day, I called Ana to remove the protection packages as discussed hoping to get our monthly cost back down. She told me they couldn’t be removed—only maybe deducted at the end of the lease which is a scam that only benefits the dealer. So we’re stuck paying inflated costs (plus interest) for three years. We tried contacting the general manager, Jason Graciano and Paul Kim by phone and email. No one returned our calls. Honda Financial and Honda Corporate were equally unhelpful. We've since filed a complaint with the NY State Attorney General. This experience has caused us significant stress and financial hardship. We will never buy or lease another Honda, and we strongly urge others to avoid White Plains Honda at all costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
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