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Pine Belt Cadillac

(287 reviews)

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent dealership

I went to Pine Belt Cadillac and was more than pleased I was there looking around and a salesman by the name of Alan walked up to me and he was showing mea few of many cars and he said come with me there is one in the back well there it was the car of my dreams also one that I was sure I couldn't afford this incredible car then Al said come with me then I met an Incredible man that asked Me do you really want that car I said yes but was sure I couldn't afford it be said were going to get you that car and this Gentleman worked on then he went to work and worked intensely call after call never giving up and I still am amazed at what he was doing to put me in that car yes not only did he succeeded in getting me approved for the car I drove off the lot the same day with it, I can't thank Eddie enough for the time and Heart he put into doing this great job to help me I will always be greatful to him he is an amazing man and Pine Belt is very fortunate to have someone that talented I can only say Thank You and God Bless you your an amazing man , Greatfuly Larry Foca

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.
Consumer response

This review was totally positive and I was and am completely happy with Pine Belt and even more so with Ed Castillio who worked so intently to help me get this car my name is Larry Foca and I would like this terrible error corrected , I don't know how you got it backward but please correct it their is no sense in taking the time to do a review if its posted incorrectly - I thank you for reading this I hope you get it right Thank You. Larry Foca .

Best Dealership!

Working with Mike and Eddie was such a pleasure! They did everything possible to make sure I got what I needed and went above and beyond to make sure I was satisfied. If you ever need to purchase a vehicle, I would definitely recommend working with these two wonderful gentlemen! Thank you for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I’m writing to tell you about the wonderful treatment I...

I’m writing to tell you about the wonderful treatment I received at your Toms River Cadillac dealership. What I experienced was nothing short of fantastic. If you are shopping for a used vehicle, this location is a first class dealership from top to bottom. I’ve spent a lot of time researching the vehicle I wanted prior to coming down for a test drive. Shopping for a use vehicle can be a scary experience. However, Dealing with salesman Mike D’Espositio was a pleasant surprise. Mike was honest about everything. I found him to be respectful and highly knowledgeable about the vehicle I was interested in. He came across as very personable and considered my needs. Another courteous and respectful staff member I met was Ed Castillo. Ed also made this an awesome, stress free experience. When Ed handed me the keys to my vehicle I know I made the right choice. I will not hesitate to return in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am very pleased with the service I received durning my...

I am very pleased with the service I received durning my search for a vehicle. I love the fact that they worked with me and didn't try and for me into a deal that I didn't want, I gave them a price range I wanted to stay in and they went above and beyond to find me a vehicle that not only fit my budget but that I liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My new car buying experience was made exceptional due to...

My new car buying experience was made exceptional due to Nick. From the beginning, Nick asked the appropriate questions to find out my needs and use in a car. Once he found my needs, he provided different options that fit my budget. If you want a guy that is going to be personal and give you a great customer experience, Nick is the guy you want to see. Nick is a great asset to Pine Belt Cadillac. Thank you for a great experience, I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lied to, mislead, wasted my time. Told them run credit...

Lied to, mislead, wasted my time. Told them run credit through 2 particular banks only but they ran it through 9. Credit score now lower.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Made a deal on line then came in to the dealership and...

Made a deal on line then came in to the dealership and everything was exactly as proposed. No hassle at all. No other Cadillac dealer was able to do this deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have recently purchased 2 vehicles from Ed he was very...

We have recently purchased 2 vehicles from Ed he was very helpful and helped us get the best deal even in these bad economic times. I would have to give Ed 5 stars across the board. Well be back and recommend all our friends and family to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My trip to pinebelt cadillac in Toms River NJ was a very...

My trip to pinebelt cadillac in Toms River NJ was a very good experience i have dealt with Mr.Eddie Castillo once before.He is a very pleasant man,he works very hard to get his customers the vehicle they come into purchase..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive feedback with us. I will certainly pass this message along to Ed. Martin D'Amato Pine Belt Cadillac mdamato@pinebeltauto.com

Had a wonderful experience would highly recommend to...

Had a wonderful experience would highly recommend to family and friends. Everyone was very helpful and friendly. I never felt pressured and was very well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.