Preston Kia

been doing buisness for over 18 yrs and 2 most recent visits extremely terrible will not return

I just got my third car from here and love my sales guy Bruce Friedman! It's like family when I go there. Everyone is nice and friendly. I think I got a great deal and will keep coming back!

I’ve bought and have serviced several Kias from Preston and I will continue. Recently had my wife’s Telluride in for service. While working on my vehicle, i was texted a video of my brake and tire condition. I hadn’t really been thinking about replacing either until now. We have some travel planned and wouldn’t want to drive distances without new tires and brakes. Thank you!

Friendly staff. They did what they said they would do in the time they quoted me. Car was washed. Very clean.

Tom Barrett was fabulous. And extremely helpful and knowledgeable. Definitely will recommend. this dealership and Tom to anyone

Took my car in for service, they did everything they said they would do in a timely manner and returned my car cleaner than when I brought it in. They kept me informed throughout the process with texts and even a video regarding the wear and tear. 100% professional every step of the way. I

Very disappointing experience. Kia told us we would get a " brand new motor.. 0 miles" after we had a oil issue ( Kia flaw) instead we were given an old motor in my 3 year old Sportage. And.. 1 quart low on oil at return. They did add some oil to my passenger side seat which they cleaned after it was pointed out. Kia told us 3 days for replacement took 2+ months with no call from the service manager. We had to call 5x till anyone returned our call. This really needs to be rectified. They need to do what they said they would do. Spoke to the owner on Monday and still haven't heard back. Very dissatisfied with Preston Kia. I always thought you gor better service with small town business. Their customers are generally family and friends. This was definitely not a new motor. 😐

Tom Barrett … he is definitely the best. He is responsive 24-7, cares for you, is professional and only wants to help you find the car that meets your needs. I went in to buy one car and left with two. Great guy; not your typical salesman, I’m so happy that I was introduced to him!! Tom is a 5+*!! Sadly, the finance process to purchase the car and walk out is much longer than needed. If they have everything prior to arriving, it should not take 3hrs.

Tom Barrett is a wonderful sales associate. I can't imagine working with any one else. I have worked with Tom for many years and for many vehicles.

I want to thank JJ for everything he did to put me in the car of my dreams. He has always come through for me when it's been time to trade. Simon was great. He helped ease the financial part, making sure he covered all aspects clearly and thourghly. Todd was wonderful. He took the time to install everything on my phone so it communicates with the car. He then sat in the car with me, going over every feature, insuring I understood how to utilize them. He made sure everything was programmed to my preferences as well. Good customer service is as important to me as a good, reliable vehicle. What I experienced was excellent customer service from the moment I walked in the door, to the moment I walked out.