Dealers  /   Burton, OH  /  Preston Kia

Preston Kia

4.9 out of 5 4.9
427 reviews
14624 Rapids Rd Burton, OH 44021

Reviews

4.9 out of 5 4.9
427 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews buy lease easy process buying process great deal purchase new service complete new lease sale manager buying experience job repair experience was great preston service friendly staff
All Reviews buy lease easy process buying process great deal purchase new service complete new lease sale manager
All Reviews buy lease easy process buying process great deal purchase new service complete new lease sale manager buying experience job repair experience was great preston service friendly staff
  • 4.0 out of 5
    2015 Kia Soul
    by Mary Farrow from Burton, Ohio
    November 21, 2020

    I had a slow leak in a tire. No leak was found, suggested I keep an eye on up. No suggestions for costly repair that were not necessary.

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Had a repair under warranty
    by Christine from Preston lancs
    November 18, 2020

    Had a broken spring which was covered under the warranty given a courtesy car due to part not available which was fab great service Definately use again

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    Came in for service or repair
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  • 5.0 out of 5
    Recall Repair
    by JGT from NEWBURY
    November 4, 2020

    Recall repair that got done much sooner than expected

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and business! -Jackie Preston Franck

  • 5.0 out of 5
    Exceptional Service
    by Debbie Roy from East Claridon Ohio
    November 1, 2020

    Went to pick up my grocery order and my Kia started making a loud ticking noise. I called Preston Kia service and they fit me in and Jill was awesome... finding me a loaner vehicle and she kept me very informed.Thank you Jill for the GREAT service!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback Debbie! Jill does a great job taking care of her guests and I'm so glad she did that for you. We appreciate your busines...s! Thanks again, Jackie Preston Franck

  • 5.0 out of 5
    Ms . Tracie Simon
    by Tracie Simon from Middlefield, Ohio
    October 22, 2020

    I had an emergency situation with my Kia and was able to get a same day appointment. Problem taken care of and also discovered rear breaks were shot and... that was repaired. In and out in timely manner which is extremely important to me.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and business Tracie! I'm so glad our team took great care of you. Thanks again for your business, Jackie Preston Franck

  • 5.0 out of 5
    Great service
    by Linda from Burton, Oh
    October 21, 2020

    I love having my service work done at the Kia dealership. Everyone is so helpful and accomodating.

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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and business Linda! -Jackie Preston Franck

  • 5.0 out of 5
    Mary Kavick
    by MARY KAVICK from Chardon, Ohio.
    October 6, 2020

    I took my Kia Sportage in for service Oct. 5th 2020. Overall experience was very satisfactory.

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and business Mary! Thanks again, Jackie Preston Franck

  • 5.0 out of 5
    Oil change
    by Vernon from Windsor
    September 27, 2020

    Been a customer at Preston's for 18 years. Service is top notch.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback Vernon! Your loyalty and business mean the world to us! Thanks again, Jackie Preston

  • 5.0 out of 5
    Great Dealership
    by Teresa Reid from Willowick, Ohio
    September 26, 2020

    Very nice attentive staff. Very helpful. I didn't wait long.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your feedback and business Teresa! -Jackie Preston Franck

  • 5.0 out of 5
    Larrie Nadler
    by Larrie Nadler from Beachwood, ohio
    September 26, 2020

    Got a good deal on the car is was looking for. Karen did a great job

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and business Larrie! -Jackie Preston Franck

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