Reviews
Karen
My car was taken right in for the apt and they delivered it back to my work when it was finished. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback Karen! So glad to hear you took advantage of our courtesy pick up and drop off service. We appreciate your business! Jackie Preston Franck
service visit
great job. waiting area was comfortable. they kept me posted on how it was going to take
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! I'm glad we could keep you comfortable while you waited! Thank you for your business! Jackie Preston Franck
Awesome KIA buying experience
I helped my 22 year old son make his first vehicle purchase and everyone at Preston Kia was wonderful in making this a seamless process for him. They got him in the car he wanted and at the monthly payment he could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! Buying a vehicle can be stressful, I'm glad our team could make things easy for you and your son! We appreciate your business! Jackie Preston Franck
Oil change
Was fantastic service. The wait was a little long waiting for the car to be serviced but overall was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business Ashley! Jackie Preston Franck
HAVE NO IDEA OF WHAT TITLE MEANS
QUIDK APPOINTMENT NICE FACILITIES FAST REPAIR ADDING WORDS SO O HAVE OVER 50 CHACTERS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business William! Jackie Preston Franck
Bobby Brown
I had my 2011 Kia Sorento in for a recall repair and to have the wiper blade for the rear hatch door replaced. While the repairs were being done another recall on my vehicle was found. This was taken care of also. My vehicle was scheduled in at 11:00 AM and all repairs were completed by 11:40 AM. If I had anything at all that I didn't like about my experience it would be the chairs in the waiting lounge were to low to the ground. I have bad knees and it was difficult for me to get out of the chair. My repair experience was as usual a very good experience. I have bought two vehicles from Preston and have always received a great service experience. Everyone there was polite and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback Bobby! I am so glad our team could get all the work done for you quickly and get you back on the road. I'm sorry those chairs didn't work for you. Next time let us know and we would be happy to find you another one to sit in while you are waiting! Thanks for all your business! Jackie Preston Franck
Excellent Place To Buy A Car!
Since I live miles away from the dealership, all the leg work was done on the phone and over the computer. When I got to the dealership, everything was in order to purchase the car without a delay! Excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback Rebecca! I am so glad we could make the buying process easy for you. Thanks for the business and making the drive out to Burton! Jackie Preston Franck
great dealer
As always Preston's Service dept. is exceptional and very satisfying. Thank you all for get cars and great deals and above all your service and manners.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback Loretta! We work hard to be competitively priced and treat our customers like family at the same time. Thank you for all of your business! Jackie Preston Franck
Easy online appointments
Scheduling an appointment online was easy. Preston Service always does a great job. The repair time and cost was same as what was quoted. No surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business Frank! Jackie Preston Franck
customer
A great car buying experience as usual from Tom Z and the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business Barb! Jackie Preston Franck