Auto Outlet of Wolcott

3.4 out of 5 3.4
Rectangle 48
Sales 11:00 AM - 3:00 PM
Service Closed

Auto Outlet of Wolcott Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 3:00 PM

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2015

Auto Outlets USA knows your car shopping experience should be simple. You?ll quickly learn about our fast and easy Sell it Simple or Buy it Simple process.

...



Our experienced customer service representatives are here to guide you through a buying or selling experience unlike anything you?ve had before, not just sell you something. Our salespeople don?t work on commission, so you know they?ll have your best interest in mind.

You?ll also enjoy how easy and fast it is for our salespeople access the information needed via their tablets to help you buy your vehicle. Our showrooms are outfitted with the fastest Wi-Fi available.

"Buy it Simple. Sell it Simple."

Reviews

3.4 out of 5 3.4
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 18, 2020

    I went in with the intent on trading in a truck in hopes of buying another used one. Was not greeted by the salesman who was too busy to come out from... behind his desk. Even in this time of pandemic I would think a respectful good morning and smile from your salesman would be a must. Then the grumpy lot guy who barley broke a smile to point us in the right direction to enter the building. I should have known from here to leave. So my truck was completely undervalued due to some what any reasonable person would seem pretty easy fixes and when I was delivered the news and in shock by it the salesman had the nerve to say HE was I insulted because I felt that was too low and they could do better. His rebuttle was they are a small dealer and they can't afford to take such a hard loss, yada yada and they can buy the same truck in the Midwest but better yada yada. Well clearly working to help someone to bring their target area up a measly 2k was too much to ask this particular salesman and he was too insulted to proceed. What is even more appalling us he has the nerve to deliver an insulting price and then spin it back to me THE BUYER that I am in the wrong for feeling that way? Well I now see how this place works. Too much entitlement and not enough about the customer. I went to a SMALLER car dealer and they offered me my asking trade in which was the 2k I wanted them to go up so clearly this place had ZERO interest in helping the buyer one single cent. Based on the greeting (or lack thereof) and arrogance they get a minute 100 stars from me.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2019

    Lies and not holding to their word is what you will find here. Total lack of customer care and will not try to help you in any way other then taking your... money. STAY AWAY!!!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi David350z, Thank you for taking time out of your day to review us! It is more than appreciated! We apologize for any inconveniences that you have... had! If you have any further questions or concerns, please contact us at 315-660-0080 and ask for Adam. Thank you, -Auto Outlet of Wolcott

  • 5.0 out of 5
    June 24, 2019

    I bought a 2016 Mustang GT! What a great experience I had. Simple process, great selection of inventory. I would shop there againin the future.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Larry, Thank you for taking time out of your day to review us it is more than appreciated! We hope you are enjoying your vehicle! Thank you, -Aut...o Outlet of Wolcott

  • 5.0 out of 5
    April 29, 2019

    Buying a car and be stressful and you can feel pressured... well none of this here! They are extremely laid back and don’t push you for anything you don’t... want or can’t afford. Our Sales rep, Sam was professional and personable! I will be recommending to many!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    TaNisha, Thank you for taking time out of your day to review us, it is more than appreciated! We are pleased to hear about your wonderful experience... with Sam! We appreciate your recommendations! We welcome you to the Auto Outlets USA Family! Thank you, -Auto Outlet of Wolcott

  • 5.0 out of 5
    April 23, 2019

    Just purchased our family’s third vehicle from Auto Outlets of Wolcott, will never shop anywhere else. Sales rep Noah Donch and General Manager Scott Hogan... make the entire process pressure free and enjoyable. Selection of vehicles is amazing, and they stand behind the customer long after the sale. I’ve never been disappointed in any way in dealing with them. Very, very highly recommended!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    John, Thank you for taking time out of your day to review us, it is more than appreciated! We welcome you to the Auto Outlets USA Family, we hope yo...u are enjoying your new vehicle! Thank you, -Auto Outlet of Wolcott

  • 2.0 out of 5
    April 19, 2019

    I bought a 2015 Jeep Cherokee with 24K miles from this outlet in 2018. Now, just a year since purchasing it, and with only 30.5K miles, I have to replace... abnormally worn and damaged driveshaft carrier bearings (2) and the entire driveshaft - a major, expensive repair. I only put 6K miles in just over a year and I've got to replace the driveshaft. Also, found many cigarette butts in the spare tire well after purchase. Turns out that this operation is an outlet for less-than-prime used cars for a large Rochester, NY dealer. Will probably get rid of this Jeep and cut my losses.

    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
    Dealer Response

    Bufboy19, Thank you for taking time out of your day to review us, it is more than appreciated! We apologize for any experiences that you are having! ...Feel free to reach out to our service department at 315-660-0080 and they would be more than happy to assist you! Thank you, -Auto Outlet of Wolcott

  • 5.0 out of 5
    February 18, 2019

    I was searching for a specific Range Rover Sport which I found approximately 1200 miles away in New York state. Everyone at Auto Outlet was easy to work... with I felt comfortable with my purchase I got the car I expected and desired!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Peter, Thank you for taking time out of your day to review us, it is more than appreciated! We welcome you to the Auto Outlets USA Family, we hope y...ou are enjoying your new vehicle! Thank you, -Auto Outlet of Wolcott

  • 1.0 out of 5
    January 13, 2019

    Their advertisements are false and their managers tell one lie after another...I went be back and not will anyone I know. My advice would to be look elsewhere!

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    3.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 5 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time out of your day to review us, it is more than appreciated! Since you have last visited us we did make changes to our Managem...ent. We hope you give us a second chance! Thank you, -Auto Outlet of Wolcott

  • 5.0 out of 5
    January 11, 2019

    They will beat most dealerships in a five state area. Bought two cars from them and both experiences were great. Easy to work with and car delivered... in one day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sean, Thank you for taking time out of your day to review us, it is more than appreciated! We thank you for choosing Auto Outlet of Wolcott and for ...coming back to purchase your second vehicle from us! Sean, we hope you are enjoying your vehicles and we look forward to seeing you again in the future! Thank you, -Auto Outlet of Wolcott

  • 5.0 out of 5
    December 15, 2018

    Knew exactly what vehicle I was looking for and as they didn't have one in stock, they located one for me within the week. Love it and the people were... wonderful to work with as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deb, Thank you for taking time out of your day to review us, it is more than appreciated. We thank you for allowing us to locate your vehicle! We th...ank you for choosing Auto Outlet of Wolcott! We hope you are enjoying your new vehicle and we look forward to seeing you again in the future! Thank you, -Auto Outlet of Wolcott

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