Reviews
Write a reviewGreat
Great customer service they make u feel like family...everything was great alex and his father great business men’s appreciate the service thanks to them I purchase my first car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service
Isaac & Alex were able to set us up into a car with a great rate. The finance process was very simple and they worked hard to make this deal happen. We are very excited for our new addition, thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
Very good people. My experience was perfect. Everything was great. They were friendly, affordable, and had a great process. Would definitely return with family or friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEWARE
Beware of this dealership. At first it is wonderful. Issac is a fantastic salesman. He can sell you a lemon literally. I first got my car from him and my initial deposit was supposed to be 1500 and for some reason he kept creeping up and eventually went up to 2200. It should have been a red flag but i was young and it was my first car, so i was just eager. Then within 1 month after the warranty had expired my car stopped running and had a leak. i took it to a mechanic and had to pay 2000 to get all repairs fixed. my tires were bald, there was a tank that had a hole in it and multiple issues with the engine! 7 months into having the car, it stop while i was driving! the transmission had went and was no longer drive-able. It was quoted to cost me 3000 for repairs. This car was horrible. Not to mention I referred my friend to him and she said her car died as soon as she pulled off the lot and spent the 1st month in and out of his business getting repairs done. his sons work on the cars and I'm starting to believe they are doing bare minimum jobs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
wonderful experience
Coming to this dealership was the best idea, such an awesome place to do business. Very polite, great hospitality, and I never experienced such a buying experience so calm and easy, and I left very happy, thank you guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Isaac is a Wonderful agent!
Yes, Isaac is a wonderful agent, took care of my deal and thoroughly walked me through everything. Process was very simple and easy, just like everyone posted, these guys are great to work with, will be back soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership
Worked on trying to get a finance deal with them a few weeks earlier that didn't go through even though the numbers were great. Anyways, the service and helpfulness here by Alex & Isaac assured me that I was going to purchase a car from them eventually. A month later, I showed up and bought the car I wanted, literally walked in and walked out with a car in the same day. Great deal and will be back again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Very friendly and straight forward guy, Isaac helped me and walked me out the lot with a vehicle the same day. Thank you for everything Isaac!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place!
Alex was super helpful and understanding! Easy process. I definitely recommend Auto Castle to anyone looking for their next car =]. So thanks again Alex.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
amazing.
5 star service, quick and easy buying process, and excellent facility: If you are in the market for a used car, save your time and money and make this place your first stop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase