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Auto Castle Corp.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (99 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kept their promise! (service was above and beyond)

They listened to everything that we had to say. Kept their promise in the repairs as I came a week after I took my car and they followed good on their word and changed my battery. FAST process when getting the car, and they explained everything very thoroughly and patiently as anyone could, very happy with this dealership, great family and place to deal with here at Auto Castle ! Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WOW !!!! 5 STARS *

Dealer was great- well mannered and well educated. Knows what he is doing . He worked very hard with us to stay within a comfortable budget, we thank him for helping us out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Great Customer Service. Came in here over a year ago and wasn't ready to buy it, I knew coming back was going to be worth it. They will definitely work with your situation! Very Pleased with the process here at Auto Castle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 out of 5 stars!

Very good service. Alex is the best salesman I have come across in a long time and I would definitely tell the world to come here for their next car hands down, thank you again Alex. jw!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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needed this upgrade!

Great customer service, fast buying process, and overall a great facility to do business at. Alex got me into the car I wanted and really worked at the best deal possible, I will definitely recommend this dealer to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great business, it was a pleasure meeting you/ doing business with you Latanya, enjoy your new pre-owned vehicle! Please don't forget to let all of your family and friends know about the Tri-State's King of Deals over here at Auto Castle !

new owner

Customer Service was AWESOME. Buying Process was EASY. Quality of Repairs was taken care of & the Facilities was COOL. It was an awesome experience. I was a Co-Signer and everything got approved within 5 MINUTES!! We drove off the lot the safe day with this 2010 Honda Accord! Such a hassle free process, and we were very comfortable with how the guys here took care of us. GREAT JOB ALEX & FAMILY. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great business, it was a pleasure meeting you/ doing business with you Felicia, enjoy your new pre-owned vehicle! Please don't forget to let all of your family and friends know about the Tri-State's King of Deals over here at Auto Castle !

Very Comfortable process!! :))

Let me start by saying the family here at Auto Castle were very Friendly & Helpful ! These guys went out of their way to help me out. Made sure I was comfortable with everything and explained everything over & over again which I am more than pleased about. Thank you. :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great business, it was a pleasure meeting you/ doing business with you Josette, enjoy your new pre-owned vehicle! Please don't forget to let all of your family and friends know about the Tri-State's King of Deals over here at Auto Castle !

Excellent and Hasel Free

We were looking for an affordable pre-owned vehicle and the gentlemen at Auto Castle went above and beyond to help us out. We would definitely recommend their services to our family and friends. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great business, it was a pleasure meeting you/ doing business with you Sheron, enjoy your new pre-owned vehicle! Please don't forget to let all of your family and friends know about the Tri-State's King of Deals over here at Auto Castle !

BEST DEALERSHIP I'VE EVER DEALT WITH

I found that purchasing my vehicle here was much easier than other places I shopped around at. They were very flexible with me & in meething my needs with what vehicle along with the exact specs that I was looking for in a van for my family. The condition of this Sienna is very good by the way, very pleased with Alex & Isaac and the purchase I have taken.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great business, it was a pleasure meeting you/ doing business with you Charlana, enjoy your new pre-owned vehicle! Please don't forget to let all of your family and friends know about the Tri-State's King of Deals over here at Auto Castle !

The best dealership

I will definitely be coming back for my next car. Wonderful people to deal with the buying process was so easy and it took less than an hour for the whole buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great business, it was a pleasure meeting you/ doing business with you Jennifer, enjoy your new pre-owned vehicle! Please don't forget to let all of your family and friends know about the Tri-State's King of Deals over here at Auto Castle !