Music City Autoplex


(129 reviews)

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Best Experience ever

The Best experience ever. The atmosphere is great, they have food and games. The staff is courteous and kind. No service issues of any kind.


Run I mean run to any other dealership but this one

Run I mean run to any other dealership but this one especially if you are in any type of bankruptcy. I have dealt with bad dealership but this one took my car back…after they literally had me signed on the dotted line so….you do the math for those who check the reviews first.


Great guys.

Great guys. We're from Louisiana and purchased our vehicle from here. Martin & Hunter were great salesman to work with. Martin stayed in contact and kept us updated during the purchasing procees & sent great pictures and videos. Would definitely recommend doing business with these guys at MCA.


Great experience

Ulysses Butler did a rapid and great job helping me get the exact car I wanted! I appreciate he was not pushy and very personable and patient.


Professional salesman

Hunter Pelham was friendly and professional. He was helpful in getting everything together. He even brought car to be detailed and prepared for us to bring home.


JOKE Bad Business

This dealership is a JOKE ran my credit for a truck at at 33K then call me back and say "there was a price discrepancy its now 37k" after you put a hard inquiry on my credit.. Would not trust or Recommend.. the "manager" is "always" busy or never available. JOKE


Dealership is a JOKE salesman Ricky ran my credit after

Dealership is a JOKE salesman Ricky ran my credit after talking with them on the phone multiple times for a truck priced on theyre website and carguru for 33K then after my credit check they he has different salesman call me back stating "there was a price discrepany and its now 37k" Ricky knew this was jacked up and couldnt even call me to tell me and had some other salesman call! Would not recommend, company is a JOKE!! the manager is always "Busy" or "Not Available" Shady company STAY AWAY


very nice and informative .

very nice and informative . very caring and seemed very informed regarding the car and our needs


Worst dealership experience ever!

Worst dealership experience ever! Felt like I was told bunch of things just to get me in the door only to say your car was sold but we have others.

Dealer response

I apologize for the negative experience you had at our dealership. It is never our intention to deceive or mislead our customers, and we apologize for any frustration or inconvenience you may have experienced. It sounds like the vehicle you were interested in was no longer available when you visited us. I understand that this can be disappointing and we apologize for any frustration this may have caused. Please be assured that our inventory is constantly changing and we may have other vehicles that meet your needs. Thank you for considering our dealership.

Consumer response

I understand that vehicles sell all the time and fast. The salesman that I felt with said that he will hold the vehicle for me when I spoke on the phone. I asked him if I need to put a deposit down to hold the vehicle he said it’s not needed. When I was contacted by the sales person that morning I told him I will be coming in a bit later that day and he never mentioned that he can’t hold the vehicle. That was where the misleading was, if he was not able to hold the vehicle all he had to say is so and I would have made arrangements for that.


Be aware!

Salesman was nice but not fully educated in trucks. First I test drove truck. It had lots of rust on the frame and tires were worn out. They offered me a discount on new tires and have the truck undercoated. Shouldn’t that be done before the truck is on the lot? Answer: YES! Then was told the fifth wheel wasn’t used when it was. Second truck I test drove because I didn’t want the first one had a bad vibration and when you get on the gas hard the engine sounded bad. Then was told the truck was stolen in the past and that it doesn’t affect the truck or sale price. Not true! So in my opinion this dealer is bs.

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