Music City Autoplex

Once the right vehicle was found they were very much in communication with myself and strived to get the best rate possible and laid it all out where I could make the best choice possible. The text and online process very smooth.

Very helpful, helped me find exaxctly what we were looking for. Thank you MS.Kennedy! Awesome work. Will come back again

Very nice dealership! The team there is very nice and helpful! I would definitely recommend this dealership!

As a soldier returning from deployment, I expected a straightforward process when purchasing a vehicle. Instead, I was met with silence. They had no problem taking my deposit instantly, but now—48 hours later—I still haven’t received the paperwork I specifically requested. Communication is nonexistent, and the lack of professionalism is appalling. After serving my country, this is the treatment I come home to? Shameful.

Exceptional customer service provided me with an outstanding deal. I recommend visiting this dealership as they will assist you in acquiring your desired vehicle.

Communication prior to arriving was very consistent. Once arriving the salesman was very adamant about putting me in a vehicle less than two years old with an active recall & recently replaced motor. After test driving the car, we were nearly in an accident because the car was faulty & would accelerate. Every light on the dashboard came on during the test drive including the check engine light. I’d suggest having some compassion, patience, and dignity while working with customers & noting the customer’s preference in a vehicle, PRIOR to sending deals to the bank, since the customer will be the one in a contract with the bank. The manager was also very pushy & in cahoots with the salesman. The salesman finally admitted that the car was “waiting on a part” after it barely made it through the test drive. Upon leaving, before I could reverse my car the salesman was out on the lot assisting someone else. He didn’t attempt to obtain and retain a customer. Beware!

DJ was great. Really good experience. Felt like we got a fair deal. Would come here again.

Melissa and Zach were great. Melissa took care of me from when I walked through the door. Zach helped answer all the questions I had about the truck. I highly recommend shopping here for a vehicle.

Chloe was so helpful from the beginning to the end. She helped answer any questions I had and made sure the process was smooth. I really appreciate her help. Everyone else that I spoke with were also nice.

We have bought 6 vehicles here, sent our children here and have never been failed. Every salesperson from big daddy Gaddy to Graham, to Chuck Taylor, have all been very professional. We could buy vehicles anywhere, we come back for the salesperson.