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Music City Autoplex

(575 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–4:00pm
Tuesday 9:00am–8:00pm 8:00am–4:00pm
Wednesday 9:00am–8:00pm 8:00am–4:00pm
Thursday 9:00am–8:00pm 8:00am–4:00pm
Friday 9:00am–8:00pm 8:00am–4:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(615) 800-6511 (615) 800-6511

Reviews

(575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Music City Autoplex from DealerRater.

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Worked with a solid team recently.

Worked with a solid team recently. Starting with April and then working with Rodney and Graham. Buying a car can be a dreaded experience but they made it an easy process. Noticed a piece of trim was missing after the fact and they didn’t bat an eye in agreeing to order it for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We bought totally online and had it delivered the same

We bought totally online and had it delivered the same day! Was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service Caleb was extremely efficient helpful

Excellent service Caleb was extremely efficient helpful and courteous. It was a pleasure doing business with y’all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

At this dealership they hooked me up with a salesman name

At this dealership they hooked me up with a salesman name Chloe. Chloe was amazing. I really appreciate it her attitude that was so positive. I also appreciate it her knowledge of the job such a wonderful experience with this young lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Friendly people!

Great Friendly people!!! I would highly suggest doing business with these great awsome people. Highly recommend this dealship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This has been the most pleasant car purchasing experience

This has been the most pleasant car purchasing experience I’ve had this far. In the past five years we have purchased three different vehicles, and each time it has been a drawn out, exhausting process at other dealerships. Working with Caleb and Cody in finance at music city autoplex was awesome. Will definitely purchase there again in the future. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Giovanni was a fantastic sales person and took great care

Giovanni was a fantastic sales person and took great care of me during the purchase of a new truck. I will be back, overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easily the best purchase experience I have had from the

Easily the best purchase experience I have had from the initial convo to test drive to numbers to driving off the lot! Caleb was awesome and knowledgeable about the type of vehicle we were looking to purchase. Can’t recommend Music City Autoplex enough! (This is our second purchase and we still love the last one). Inventory is ridiculous, and the pricing is more than competitive. We got great value and exactly what we wanted, scratch that, we got so much more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ecko was great!

Ecko was great! Got us into the vehcile we had been looking for with no hassle or pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were very easy to work with.

They were very easy to work with. Great selection of vehicles. Highly recommend this group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.