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Music City Autoplex

(577 reviews)
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–4:00pm
Tuesday 9:00am–8:00pm 8:00am–4:00pm
Wednesday 9:00am–8:00pm 8:00am–4:00pm
Thursday 9:00am–8:00pm 8:00am–4:00pm
Friday 9:00am–8:00pm 8:00am–4:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(615) 800-6511 (615) 800-6511

Reviews

(577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Music City Autoplex from DealerRater.

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Very friendly community here at musiccityautoplex!

Very friendly community here at musiccityautoplex! April Kennedy help me out, she got me in and out. Highly recommended musiccityautoplex.com

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Music City Autoplex is the best!

Music City Autoplex is the best! Robert Gaddy was very patient and efficient. Thank you Autoplex!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Liz was absolutely amazing.

Liz was absolutely amazing. Best customer service skills I’ve seen in a quite a long time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The staff was great and helpful during our time of need.

The staff was great and helpful during our time of need. It was a pleasure to work with them. The process was easy from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy process.

Easy process. Dontae was amazing to work with. Highly recommend.will be referring other people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Muy buena la atención se lo recomiendo a todo el q quiera

Muy buena la atención se lo recomiendo a todo el q quiera comprar un auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DJ was awesome!

DJ was awesome! He really helped us with all of our needs such as getting us in on a day we were gonna be back in Nashville, since we bought our truck on a Saturday, for a few touch ups & a couple of other things! The whole staff there at MCA was great! I would definitely recommend them to anyone I know and would definitely use them again to buy another vehicle! MCA rocks!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gaddy is the BEST!

Gaddy is the BEST! He always gets it done! Very professional and will walk you through every detail of the moment. Shout out to the finance team whom I thought was a movie star walking through the dealership. You know who you are. Overall team AWESOME!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Outstanding service from Chuck Taylor.

Outstanding service from Chuck Taylor. Easy buying experience on my terms. Got the price I wanted and a great car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional, prompt response, sent personal video

Very professional, prompt response, sent personal video of suv, options on financing , easy purchase overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.