Tony did a good job in selling me my new truck. I will be back to see him when I am ready for a another new truck.
Since originallly buying a vehicle I feel the sevice has declined. Things were told to me by the service manager that he backed out on. His creditably,... in my eyes, have dropped which reflects on the dealership. The sales department is fantastic. It’s too bad that the service department isn’t up to the same standard.
My new Chevy Silverados makes me feel more American than George Washington riding upon two bald eagles while drinking a Budweiser. Highly recommended dealership.
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Troy Mitchell, email@example.com
I feel really good about my experience at Christi Hubler. Usually you get the salesman antics of “buy buy buy today” but I didn’t receive... any pressure whatsoever. The staff all seem like they enjoy their jobs. The atmosphere doesn’t seem like a typical dealership. Matt was my salesman and he was great to deal with, and Markiss the manager added a nice touch with his non pressure fun approach. 5 stars all the way!
Had a wonderful experience. Tony is very outgoing and took his time with helping me find the perfect car! I will continue my buisness here, and highly... reccomend!
Tony took his time with me and made it an amazing experience. The whole dealership is very clean and presentable and I will keep my business here..Thank... you so much!
Hubler Chevy was great to work with I purchased a new Cruze from Tony Hoffa, it was the best experience I have had. I will definitely shop her again.
Cassi did a great job as our salesperson. She was patient, worked hard on our behalf to come up with a great deal, and answered a ton of questions like... a pro. The entire staff has been friendly and helpful.
1st time I have ever reviewed any company online. I hate to do this, but I went to this dealership based off of the positive reviews I read online. Perhaps... this review can help someone else make a more informed decision. My wife and I are new to town. We are both loyal Chevy owners who have purchased new Chevy cars and have always had them serviced at Chevrolet Dealerships. We have always had great experiences, so when we moved to town we naturally figured we would take our cars here. I did some research and reviews were very positive. I am currently dealing with what I would describe as a nightmare situation with the service department. My 2013 Sonic just went over 100,000 miles, which automatically caused a code to pop up on my dash. I knew going in that since my warranty had just expired I would have to pay for any repairs. The code was for a timing belt, which from my research is a standard code that appears at 100,000 miles. It does not mean my timing belt has gone bad, I believe it just means it needs to be inspected. We dropped my car off last Wednesday (July 11th) after scheduling an appointment. The service staff seemed very friendly. I explained the situation to Justin, and he said they would check things out. I was under the assumption that this would be a quick procedure. We left my car and went about our day (luckily my wife has a 2016 Cruze). I assumed I would get my car back on Wednesday evening, but was not overly concerned when I did not receive a phone call. We are very fortunate that our schedule is a little bit flexible in the summer and would allow us to be okay on Thursday sharing one vehicle. I physically went into the dealership Thursday (July 12th) afternoon to check on my car as I still had not received an update. I was told that my car needed a new timing belt and that the tools to work on it had to be overnight shipped as this dealership did not have them. I was also told they MAY be able to cover this under my warranty as it probably needed replaced before I went over 100,000 miles. I was told the tools should be in Saturday morning, and that worst case scenario I would receive my car Monday evening. I was not thrilled to hear this as only having one vehicle for several more days would be very inconvenient, especially with work and a wife that is 8 months pregnant. I was never offered any type of rental vehicle. I received a call Monday (July 16th) from the dealership explaining all of the issues they found with my car. On top of a new timing belt, I needed a pulley replaced, new spark splugs, a fuel service, and my transmission fluid and coolant flushed. And of course, my warranty did not cover the timing belt (unfortunate but not their fault). My bill would be roughly 1300 dollars. I understand a few of those things are routine maintenance that probably should be preformed for my car at this point. I tried explaining that a few of those things I might not be interested in. For example, my spark plugs were not even two years old, and my transmission fluid had been flushed at around 75,000 miles due to some type of recall and transmission work I had previously received. They did not seem to be having this. I was told I needed to get all of this work done or my check engine light would remain on and my car would not operate properly. My check engine light was never on to begin with, just a code had popped up on my dash. Also, my car had been operating very well to begin with. I regretfully agreed to the service. Was told it would be finished Tuesday (July 17th). I called Tuesday evening and was told Wednesday morning. I stopped in Wednesday morning and was told Thursday morning at the latest. Justin (service guy) has remained friendly but is making it obvious he is getting annoyed with my calls and visits. He keeps reminding me they are busy and will call me when its done. That will be 8 days without my car. Pretty frustrating experience!
My old car broke down, they showed me used cars. I didn't have time to do research. I bought a used car, I know now I paid too much for that model.... They charged me for the nitrogen that they put in all their vehicles tires, without asking if I wanted it. The back end seems to sway when it hits a bump, their mechanic drove it, said he didn't feel anything. Aside from that, customer service was good and facility is brand new.