Edwards Kia

Jason and Seth were fantastic. Great team. Definitely will use them again. Above and beyond

I had an outstanding experience working with Ceji she has been by far the best in sales Ive ever worked with. I highly recommend working with her. Thank you Edwards Kia and Ceji I love my 2025 Kia Sportage.

Great environment and I got a great deal on my new Kia. Thank you Edwards Kia for making the car buying experience a breeze.

TOOK A LONG TIME HONOR A REBATE and YOUR FINANCIAL INFORMATION MAY END UP ON DARK WEB *Update on this review...finally almost 6 months after our car purchase we did receive the rebate. I appreciate Jason for taking the lead on this and getting this taken care of. *** This will be a long post, but hopefully it will help you with your car purchase and that you will not purchase a vehicle from Edwards Kia/Nissan. I would love nothing more than to be able to leave a positive review about our car buying experience, but unfortunately it has been nothing but a pure hassle from day one. I really tried to be patient and understanding. However, Kia Edwards does not do right by veterans or really customers for that matter. We were told my husband had to submit his DD214 for the $500 rebate and it would be taken care of as soon as he did that. We submitted that 5 months ago (within one week of purchasing the vehicle) and still have no rebate. Two finance people and our sales person both told us this is what we needed to do. I had been in contact with both of them and they told me they were working on it but now all 3 of them ignore my emails when I ask the status of it. After working with Kia consumer affairs who only got me in touch with someone else who would return my calls and email. This really should not be that difficult for them to fix. My husband has a military ID with retired status on it, why couldn’t they have just honored the rebate at that time? It seems all along the plan was to not honor that military rebate. Not sure if this was and isolated incidence. However, If you’re hoping for any rebates make sure you get it in writing that you are receiving it or don't leave their office without having it set in place. We also had a manufacturer’s defect on the vehicle where one of the drain holes in the front passenger door was blocked by paint and caulk. The service department at first said this was fine and if I wasn’t happy with that answer I should contact Kia Consumer Affairs. Kia consumer affairs got involved at which time I was told by the service manager to try and get the drain hole opened ourselves. Needless to say it ended up back at the service department. After my experiences with their service department I would also never take my vehicle back Edwards Kia. One final think YOUR FINANCIAL INFORMATION MAY ALSO END UP COMPROMISED AND ON THE DARK WEB. We can’t say for fact but this car purchase is the only financial purchase my husband and I have tied together and within days of applying for a loan thru Edwards Kia/Nissan and Kia finance both of our information ended up on the dark web and we had to take precautions for fraud protection. While we can’t prove anything we really don’t think this was merely coincidental.

NOT VETERAN FRIENDLY and YOUR FINANCIAL INFORMATION MAY END UP ON DARK WEB This will be a long post, but hopefully it will help you with your car purchase and that you will not purchase a vehicle from Edwards Kia/Nissan. I would love nothing more than to be able to leave a positive review about our car buying experience, but unfortunately it has been nothing but a pure hassle from day one. I really tried to be patient and understanding. However, Kia Edwards does not do right by veterans or really customers for that matter. We were told my husband had to submit his DD214 for the $500 rebate and it would be taken care of as soon as he did that. We submitted that 5 months ago (within one week of purchasing the vehicle) and still have no rebate. Two finance people and our sales person both told us this is what we needed to do. I had been in contact with both of them and they told me they were working on it but now all 3 of them ignore my emails when I ask the status of it. After working with Kia consumer affairs who only got me in touch with someone else who would return my calls and email, that person has now been stalling and hasn’t been able to get answers for now another month. He will tell me he’s working on it but nothing comes of it. So their MO is to pretend they are working on it but never really get anything accomplished. This really should not be that difficult for them to fix. My husband has a military ID with retired status on it, why couldn’t they have just honored the rebate at that time? It seems all along the plan was to not honor that military rebate. If you’re a veteran I would take my business elsewhere. We also had a manufacturer’s defect on the vehicle where one of the drain holes in the front passenger door was blocked by paint and caulk. The service department at first said this was fine and if I wasn’t happy with that answer I should contact Kia Consumer Affairs. Kia consumer affairs got involved at which time I was told by the service manager to try and get the drain hole opened ourselves. Needless to say it ended up back at the service department. After my experiences with their service department I would also never take my vehicle back Edwards Kia. Since it’s been 5 months since my purchase I have serviced my vehicle with H&H Kia and had nothing but a great experience. If you’re in the market for a Kia do not take your business to Edwards Auto Group. At this point I will continue my services with H&H Kia. One final think YOUR FINANCIAL INFORMATION MAY ALSO END UP COMPROMISED AND ON THE DARK WEB. We can’t say for fact but this car purchase is the only financial purchase my husband and I have tied together and within days of applying for a loan thru Edwards Kia/Nissan and Kia finance both of our information ended up on the dark web and we had to take precautions for fraud protection. While we can’t prove anything we really don’t think this was merely coincidental, so yet another reason I would never purchase any vehicle from Edwards again.

Thank you Ceji Rodriquez for the awesome service. The Edwards Kia team is great 👍 very personal able and kind

The service center is complete trash my wife and I bought a 2020 Kia telluride and since we have had it it has spent 9 weeks total at the service center and guess what the issue is still not fixed I have heard everything in the book from them they told me it’s normal this normal that. I was told they put the wrong kind of oil in my car and that they did an engine cleaning and put the right oil in and guess what it’s still happening they do not care about the customer at all. The service manger is a joke acts all nice to you but when you have push back on something he will not face you person to person. Due to this I will never buy or go to Edwards for anything any more they can’t be trusted. Probably will be reaching out the better Business bureau and news stations as this Unacceptable they got my money and that’s all they care about

Hello my name is Nicola William I like Edward Nissan Kia because I have a great experience over there every time I get a car from them they have great customer service great leadership they are awesome they help you and get you out the door in the timely matter you are their main focus once they walk through the door they make sure the customers are taken care of I have been very happy with Edward Nissan for the last 3 years they have a great team they work together they have great leadership the guy's name is Chuck I have always dealt with this person with any car that I have had I do have my favorites of course and I will continue to go to the same people every time I do go over there which is Andrew Terry Kyle Laura miss Connie Edgar CJ in the front desk Lady of course she is awesome she is their customer service representative when you first walk into the door. I will continue to refer people to this dealership over any dealership thanks guys appreciate you so much have a great and a beautiful day and keep up the good work we all need cards to drive honk honk😁👍🏽🚗.

Q was AMAZING! Besides his nice hair, he truly was understanding and didn’t push one but to get me into a car I didn’t like or couldn’t afford. He was personable and honest. He definitely went above and beyond.

Excellent customer service! Beuks went above and beyond to accommodate our needs! Highly recommend if you’re in the market for a new KIA!