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Fox Chevrolet

(109 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Chevrolet from DealerRater.

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Tire going soft

I stopped in late in the afternoon with a tire going soft. They got me in right away and got the tire fixed in a matter of minutes. Very happy with the service I have received from Fox Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fox Chevrolet, Caledonia, MI

Based on several recall experiences, a car purchase by one of our sons, our own car purchase, a recent service experience, and several staff persons, I have been quite favorably impressed by Fox Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

The repairs were quickly made for the warranty work on my 2011 GMC Duramax. My keys were not in my truck when I picked it up after hours, so I used my spare set. Fox delivered the keys to my house. No problem. Thanks Chad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The best dealership I have ever been to!

I needed a vehicle after mine was totaled and Larry Swanson helped me get in a 2013 Chevy Malibu. It was quick and easy. I went in on a Saturday to test drive and on Monday afternoon I was signing papers and driving off the lot. Everyone I met there was nice and courteous and willing to answer any questions you have. If you are looking for a car look no further!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Friendly dealership

Jim Foote and his staff do a great job! I will always bring my service work to them. When I need my next car I will see my friend Bill Gavin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2014 Buick LaCrosse from Lansing BO

I my wife and I were extremely happy with the customer that we received during the purchase of our vehicle. Having a busy schedule, it was difficult for my wife and I to go car shopping. So, online car shopping served its purpose and the vehicle was as advertised. Nick and Bill made our buying experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Service Department

Jim Foote and the service staff are very courteous, friendly and helpful.. They make my service calls effortless to me! I highly recommend the service department to others. I do miss seeing Jim Foote's friendly smiling face at the main service desk inside the customer waiting area. I enjoy seeing how well he interacts with the other customers/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knowledgeable staff and friendly atmosphere

I enjoyed the friendly atmosphere and that staff was very knowledgeable. I felt very comfortable with everyone there and I feel I was treated with respect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and excellent people

The people l came in contact with at Fox where very kind and knowledgeable especially Jon Harkema... He is a great asset to your organization...

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Bill Gavin was terrific to deal with and came to my house to pick up the car and brought it home. Amazing customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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