Reviews
Tire going soft
I stopped in late in the afternoon with a tire going soft. They got me in right away and got the tire fixed in a matter of minutes. Very happy with the service I have received from Fox Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fox Chevrolet, Caledonia, MI
Based on several recall experiences, a car purchase by one of our sons, our own car purchase, a recent service experience, and several staff persons, I have been quite favorably impressed by Fox Chevrolet.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
The repairs were quickly made for the warranty work on my 2011 GMC Duramax. My keys were not in my truck when I picked it up after hours, so I used my spare set. Fox delivered the keys to my house. No problem. Thanks Chad.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best dealership I have ever been to!
I needed a vehicle after mine was totaled and Larry Swanson helped me get in a 2013 Chevy Malibu. It was quick and easy. I went in on a Saturday to test drive and on Monday afternoon I was signing papers and driving off the lot. Everyone I met there was nice and courteous and willing to answer any questions you have. If you are looking for a car look no further!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Friendly dealership
Jim Foote and his staff do a great job! I will always bring my service work to them. When I need my next car I will see my friend Bill Gavin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2014 Buick LaCrosse from Lansing BO
I my wife and I were extremely happy with the customer that we received during the purchase of our vehicle. Having a busy schedule, it was difficult for my wife and I to go car shopping. So, online car shopping served its purpose and the vehicle was as advertised. Nick and Bill made our buying experience a pleasant one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service Department
Jim Foote and the service staff are very courteous, friendly and helpful.. They make my service calls effortless to me! I highly recommend the service department to others. I do miss seeing Jim Foote's friendly smiling face at the main service desk inside the customer waiting area. I enjoy seeing how well he interacts with the other customers/
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knowledgeable staff and friendly atmosphere
I enjoyed the friendly atmosphere and that staff was very knowledgeable. I felt very comfortable with everyone there and I feel I was treated with respect.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and excellent people
The people l came in contact with at Fox where very kind and knowledgeable especially Jon Harkema... He is a great asset to your organization...
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Bill Gavin was terrific to deal with and came to my house to pick up the car and brought it home. Amazing customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase