[{"id":655599,"firstName":"Michael","lastName":"VanPatten","titleText":"Finance Manager","emailTxt":"michael.vanpatten@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/68e1db5a67be.jpg","drDealerId":42200,"industryStartDtUtc":"820454400","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":653342,"firstName":"Norman","lastName":"Kingsley","titleText":"Service Advisor","emailTxt":"Norman.kingsley@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/79337bfd52ba.jpg","drDealerId":42200,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":628653,"firstName":"Dale","lastName":"Jones","titleText":"Product Specialist","emailTxt":"icemanjones62@gmail.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/2a3a9f65f377.jpg","drDealerId":42200,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":403256,"firstName":"Steven","lastName":"Bowman","titleText":"Service Advisor","emailTxt":"stevenbowman@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/f612a39dcbe0.jpg","drDealerId":42200,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":403258,"firstName":"Jeremy","lastName":"Ulecki","titleText":"Service Advisor","emailTxt":"jeremyulecki@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/191b68e5bcb9.jpg","drDealerId":42200,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":628654,"firstName":"Donnye","lastName":"Franklin","titleText":"Product Specialist","emailTxt":"hulkerine0103@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/151281bd4f11.jpg","drDealerId":42200,"dealerEmpStartDtUtc":"1551398400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":628662,"firstName":"George","lastName":"Rudelis","titleText":"Parts Manager","emailTxt":"george.rudelis@plazachryslerdodge.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/3cea1e5d35e5.jpg","drDealerId":42200,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1175385600","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":653343,"firstName":"Scott","lastName":"Parker","titleText":"Product Specialist","emailTxt":"raysdays123@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/dcdaf2b4f176.jpg","drDealerId":42200,"dealerEmpStartDtUtc":"1601510400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":628643,"firstName":"Sonia","lastName":"Clark","titleText":"Product Specialist","emailTxt":"cleansing-girls@hotmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/ca0652c201e7.jpg","drDealerId":42200,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":628640,"firstName":"Antoine","lastName":"Thomas","titleText":"General Manager","emailTxt":"antoine.thomas@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/78d1fb5e6b5d.jpg","drDealerId":42200,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":662004,"firstName":"Joe","lastName":"Moreno","titleText":"Product Specialist","emailTxt":"joe.moreno5@gmail.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/a069f56a73fb.jpg","drDealerId":42200,"dealerEmpStartDtUtc":"1604188800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":628658,"firstName":"David","lastName":"Steed","titleText":"Service Manager","emailTxt":"david.steed@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/8bd81de12beb.jpg","drDealerId":42200,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":628641,"firstName":"Ryan","lastName":"Orr","titleText":"New Car Manager","emailTxt":"ryan.orr@plazachryslerdodge.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42200/employees/cf265e06e8d2.jpg","drDealerId":42200,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1262304000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":687595,"firstName":"Alton","lastName":"Pierce","titleText":"Product Specialist","emailTxt":"altonpierce3328@yahoo.lcom","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42200,"dealerEmpStartDtUtc":"1612137600","certifiedEmployee":false,"deptDscrp":"Sales"}]

Plaza Chrysler Dodge Jeep Ram

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Plaza Chrysler Dodge Jeep Ram Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

Special Offers

See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2019

The Plaza Promise: We create Value beyond the sale that happens today by helping to positively empower the community an

...

d surrounding areas where we do business. When you choose ownership with Plaza CDJR, you get a vehicle that's built to last and become part of a business relationship that's built to last! With PLAZA DRiVE, Shop from the comfort of your home on your time, on your terms, it's your choice. Select your options. Submit your customized order and CELEBRATE! At Plaza CDJR, we build Relationships that Last: One Customer, One Relationship, One Act of Service at a time.

"At Plaza CDJR, we build Relationships that Last: One Customer, One Relationship, One Act of Service at a time."

Service

Tire Rotation

$15.95

Oil, Filter Change

$27.95 and up*

Brake Inspection

Complimentary

Transmission Service

$174.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
394 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    March 1, 2021

    Scott did a great job working with our busy schedules to get the paperwork done at our convenience and even delivered our van! Got everything done on my... lunch break and my toddler didn't have to sit and wait at the dealership. ??????

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Parker

    Product Specialist

    (4.9) 16 reviews

  • 5.0 out of 5
    February 20, 2021

    My wife and I love our new 2021 Ram 1500 Big Horn/ Lone Star. Thank you for getting us back into a Ram. We are thrilled.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you eddiegromlingjr for this great 5-star review of your recent experience purchasing a new 2021 Ram 1500 Big Horn/ Lone Star and for letting us... know that both you and your wife love your new truck. Customer satisfaction is a top priority for us and we are happy to know that you both love your new vehicle. Enjoy your new truck and stay safe. We appreciate your business!


    Worked with:
    Dale Jones

    Product Specialist

    (4.6) 35 reviews

    Scott Parker

    Product Specialist

    (4.9) 16 reviews

  • June 14, 2019

    Wow--- What dedication your whole team did to get me into the 2019 Dodge Ram truck. I want to especially give thanks to Christina Finch who was very knowledgeable... about the truck I finally decided on. She spent a lot of time with me. Thanks to Mark Graff who finally clinched the deal.. Thanks also to Justin Fumi who explained all the other features of the truck, and only because I was there the next day and Christina wasn't in yet because of her schedule. Robby Vines did all the final paper work and I. was able to drive the truck out the same day. I will definitely be back when I want another truck, and I am considering one of the 2020 models when they are available. Sincere thanks Steve Gosnell Inverness, Fl.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2021

    No high pressure tactics. Professional sales people honest and friendly. Very pleasant car buying experience. They helped me pick out the perfect vehicle... according to my needs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you PETERGUARIGLIA for this great 5-star review, your recommendation, and for your feedback that our salespeople were professional, honest, and ...friendly. It is good to know that you had a "very pleasant car buying experience" and you found the perfect vehicle with our help. Congratulations on your new car!


    Worked with:
    Michael VanPatten

    Finance Manager

    (4.7) 33 reviews

    Sonia Clark

    Product Specialist

    (4.9) 12 reviews

    Ryan Orr

    New Car Manager

    (4.6) 25 reviews

  • 5.0 out of 5
    February 10, 2021

    No pressure. Help all day long. Friendly staff... everyone we came in contact with. Got the best deal on the one Jeep we fell in love with!! Plaza Chrysler... Dodge Jeep Ram has our business and our stamp of approval next time we go looking again!! Don and KC from Ocala

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you DTHORSBERG for this 5-star review and recommendation following your recent visit and for letting us know that you were met by a friendly sta...ff who were helpful and that you got the best deal on the one Jeep you fell in love with! Happy customers are our goal! Your feedback is very important to us and we truly appreciate your comments. We look forward to the next opportunity to work with you!


    Worked with:
    Michael VanPatten

    Finance Manager

    (4.7) 33 reviews

    Donnye Franklin

    Product Specialist

    (5.0) 17 reviews

    Scott Parker

    Product Specialist

    (4.9) 16 reviews

    Sonia Clark

    Product Specialist

    (4.9) 12 reviews

    Antoine Thomas

    General Manager

    (4.7) 19 reviews

    Joe Moreno

    Product Specialist

    (4.6) 10 reviews

    Ryan Orr

    New Car Manager

    (4.6) 25 reviews

  • 1.0 out of 5
    February 7, 2021

    Let me share my experience to save you time and hassle. They list Brand NEW vehicles at a low prices then state they've been sold or they can't sell them... due to damage when they where shipped. So they try to push you onto a another vehicle more money less options. Good luck getting a straight answer on what your trades worth, because there system is down... or depends on what vehicle your interested in. Vehicles that where sold or couldn't sell due to damage stayed on there website for over 3 weeks!! I ended up using Ferman in Lutz.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you s10_male 24 for sharing your perspective on your recent Sales Department visit. Our goal is the total satisfaction of our customers and we ...pride ourselves in going the extra mile to ensure that we take the best care possible of our customers and include honesty and transparency in each and every deal. Thank you for your feedback.

  • 5.0 out of 5
    February 5, 2021

    Great service and very knowledgeable as well as professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed... to be done to my vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you bnesselrot for your response. Please contact us directly at (352) 726-1238 and we will get you connected with the appropriate parties to ta...lk with you about your specific situation, answer/ clarify any questions you may have, or provide information needed to assist you in making your decision on how to move forward. We look forward to talking with you. Antoine ThomasGeneral Managerwww.plazachryslerdodge.com


    Worked with:
    Jeremy Ulecki

    Service Advisor

    (4.6) 36 reviews

  • 5.0 out of 5
    February 5, 2021

    It is not often said that the car buying process is a pleasurable one. Not liking to negotiate or haggle, it certainly has been the case for me. However,... my recent transaction with Plaza was the exception. Meeting Joe Moreno made the visit very rewarding to my wife and myself, over and above the fact that we got a beautiful truck.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you BSCHEID1 for your 5-star review of your recent visit to our dealership and for letting us know that your buying process was a pleasurable on...e thanks to the exceptional efforts of Joe Moreno. Congratulations on that beautiful truck! We appreciate you and your business!


    Worked with:
    Joe Moreno

    Product Specialist

    (4.6) 10 reviews

  • 5.0 out of 5
    February 4, 2021

    Friendly knowledgeable service team. Kept me updated on the progress of my routine maintenance service and was very pleasant to converse with. With the... tasks completed the Service Tech went over the results and findings to keep me up to date on my vehicles health.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you dynagliderob for providing this great review of the "friendly knowledgeable service team" who communicated with you throughout the service p...rocess and explained the results and findings on the health of your vehicle. We look forward to seeing you again!

  • 5.0 out of 5
    February 4, 2021

    Great customer service, they made me feel like family. Scott was able to find the perfect upgrade for me. I will definitely be back, and will tell everyone... I know to go there when looking for an upgrade! Thanks guys!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Plaza Chrysler Dodge Jeep Ram

    Thank you Lauracamp for this great review and feedback about the "great customer service" you experienced during your recent visit. We appreciate yo...ur business and look forward to seeing you again in the future!


    Worked with:
    Scott Parker

    Product Specialist

    (4.9) 16 reviews

    Antoine Thomas

    General Manager

    (4.7) 19 reviews

    Ryan Orr

    New Car Manager

    (4.6) 25 reviews

View More Reviews