Reviews
Excellent service
This is our 2nd vehicle working with Amber and Blaine. We bought a car in February of 2019 and it was totalled in an accident a few weeks ago. Amber was able to find us another vehicle based on our needs and wants and they worked together to get us in this car even though we are still waiting on adjustor and insurance to settle our other car/loan. We are so grateful to have such an easy transition into another vehicle and it be one less thing we have to worry about. Thank you to our SVG friends Amber and Blaine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback! We are happy to hear about your positive experience at SVG Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Steve VanGorder SVG Chevrolet
Happy!
I am always treated fairly when I go to SVG. I have worked with Brain for a long time but the last 2 vehicles I have bought I worked with Amber and she really took care of me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Steve VanGorder SVG Chevrolet
Excellent
I had an excellent experience with SVG motors in Greenville ohio. I had not been able to find a dealer who would work with me. Amber found me a car, did all the necessary repairs and found a bank with a good payment. Would definitely recommend this dealership and Amber the saleswoman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Steve VanGorder SVG Chevrolet
Excellent Service- Julia Bradley
Wow! Willing to go above and beyond! Jacob was fabulous. He answered all of my questions and concerns throughout the sales process. He was also a great salesman without being pushy and giving off that "salesman" vibe. I already know where I am getting my next vehicle...SVG Greenville! I would reccomend SVG and anyone shopping to Jacob for a new car. Thank you for your patience, professionalism and great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julia, thank you for the feedback! We are happy to hear about your positive experience at SVG Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Steve VanGorder SVG Chevrolet
Not Great
I tried for a week to purchase a 2019 Chevrolet Cruze LS hatchback VIN: 3G1BC6SM8KS569749 Stock: C2083. I was trying to work with Jennifer Cupp, but she stopped responding to my emails after I made 2 offers on this vehicle. I offered SVG Chevrolet the "Final Price", and the "SVG Price". Both prices were taken directly from the SVG Express on the vehicle listing. I already had pre approved financing through Capital One Auto Finance so this should of been a quick transaction. In conjunction to this I also have a GM Financial pre approval, and filled out a dealer credit application (as required by Capital One Auto Finance). I also submitted my GM supplier discount code just in case I could use it. I finally gave up on SVG because of the lack of communication. It took days, and several emails before I received an email from Jennifer saying "she was waiting on her manager to accept my offer". To this day 20 days after my first email I sent I never heard if my offer letters were ever accept. I offered the advertised "SVG Prices", the "Final Price", and was unable to purchase the vehicle. My final thought. Maybe you shouldn't advertise the "SVG Price", a "Final Price", and a "Conditional Final Price" if you're unable to sell the vehicle for the advertised price.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We've received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, Steve VanGorder SVG Chevrolet
New Ram Truck
I was so impressed that Tim went out of his way to leave the Chevy Dealer to go to Dodges across town to show us the truck and we bought.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve VanGorder SVG Chevrolet
Purchase of New Chevy Malibu
Tim worked with me for 2 months trying to find the right car. Eventually the 2019 Malibu was the right fit for me. They made sure I was satisfied on price and got me what I wanted - Robert Perry
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Steve VanGorder SVG Chevrolet
Service was awesome and pretty fast. I got exactly what I...
Service was awesome and pretty fast. I got exactly what I wanted and I absolutely love my car! I feel like Amber really listened to my concerns and was understanding and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Steve VanGorder SVG Chevrolet
Came into browse and left with a car!
Amber was really great at helping us to find exactly what we were looking for and spent the day with us making sure we were able to leave that day with our new dream car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Steve VanGorder SVG Chevrolet
Buying the last truck
Went shopping for the last truck I would buy. Went to a few lots around. Stopped here at SVG the people were friendly and personal. Liked that I could see trucks from different locations and have them brought here to test drive. Other sales people at other lots were pushy and did not want to talk on price but stick to the price it showed on windshield. SVG was not pushy. All in all good place to shop for a car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Steve VanGorder SVG Chevrole