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I have sold well over 3000 new and used Toyota in my career in baseball they put you in the hall of fame I'm not looking for that I just enjoy working with good people customers and customers alike. I am a miltary veteran which taught me things that I use today that honesty and integrity mean more than anything so if you looking for a honest salesperson look me up I'm looking forward to helping you make a great decision on the next vehicle you purchase and build a long term relationship between us thanks for looking me up Steve Smith 347 281 2411","emailTxt":"ssmith@islandtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16503/employees/9a59a8019464.jpg","drDealerId":16503,"dealerEmpStartDtUtc":"823132800","industryStartDtUtc":"823132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":620243,"firstName":"Christopher","lastName":"Pannell","titleText":"Sales Representative","shortBioText":"I Am highly trained and educated on all of our vehicles to provide you with the best experience 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Dealers  /   Staten Island, NY  /  Island Toyota

Island Toyota

4.8 out of 5 4.8
615 reviews
1591 Hylan Blvd Staten Island, NY 10305
Rectangle 48
Sales
Service 7:00 AM - 4:00 PM

Island Toyota Hours

Sales

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

Service

Monday

7:00 AM - 4:00 PM

Tuesday

7:00 AM - 4:00 PM

Wednesday

7:00 AM - 4:00 PM

Thursday

7:00 AM - 4:00 PM

Friday

7:00 AM - 4:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed
Dealer website
Dealer website
New (888) 653-3296
Used (888) 346-1892
Service (888) 913-6134

Inventory

NEW
$52,788 MSRP $55,060
2020 Toyota Supra 3.0
  • Exterior Color: Absolute Zero
  • Transmission: 8-Speed Automatic
  • Drivetrain: RWD
NEW
$52,871 MSRP $55,189
2020 Toyota Supra 3.0
  • Exterior Color: Nocturnal
  • Transmission: 8-Speed Automatic
  • Drivetrain: RWD
NEW
$41,557 MSRP $45,349
2020 Toyota Avalon TRD
  • Exterior Color: Midnight Black Metallic
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$40,323 MSRP $44,003
2020 Toyota Avalon Touring
  • Exterior Color: Midnight Black Metallic
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$22,442 MSRP $23,254
2020 Toyota Corolla SE
  • Exterior Color: Black Sand Pearl
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$41,522 MSRP $44,172
2020 Toyota Highlander XLE
  • Exterior Color: Blizzard Pearl
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 60 reviews

Al McKie

Salesperson
5.0 out of 5
(5.0) 13 reviews

Jeremy Samaroo

Sales Consultant
5.0 out of 5
(5.0) 10 reviews

Steve Smith

Sales Consultant
5.0 out of 5
(5.0) 8 reviews

Christopher Pannell

Sales Representative
5.0 out of 5
(5.0) 5 reviews

Cecilia Sterlacci

Assistant service manager
5.0 out of 5
(5.0) 5 reviews

Israel Alcivar

Sales Consultant
4.9 out of 5
(4.9) 28 reviews

Anthony Raucci

Sales
4.7 out of 5
(4.7) 19 reviews

Priamo Perez

Assistant Service manager
4.7 out of 5
(4.7) 15 reviews

Matt Riccardone

Sales Manager
4.5 out of 5
(4.5) 16 reviews

Angelo Sciascia

General Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since July 2015

Welcome to the All-New Island Toyota, proudly serving the great Community of Staten Island and the surrounding areas. Is

...

land Auto Group is a multi franchise sales and service organization that is dedicated to creating lifelong customers. We recognize that to achieve this, we must provide exceptional automotive value for our customers, and the very best workplace experience for our team members. We are committed, through support and service, to actively improve the greater community; and will continually work to earn the respect and trust of our customers, employees, and their families.

"At Island Toyota "It's better over the bridge" where car buying and leasing are Easier! Come visit today!!!"

Photos & Videos

6
Photos |
Video

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
615 lifetime reviews. Includes reviews of Island Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    Looking to Purchase New Vehicle, No Assistance At All
    by FightingIrish0911 from DealerRater.com
    July 10, 2020

    Walked into dealership to inquire about a new Toyota Tacoma parked outside... Was inside dealership for approximately 15 minutes before a male employee... behind the front desk finally asked if he could help me. I tell him I want information regarding the truck outside, he responds I will get someone to help you, give me a few minutes. Again I wait around waiting for assistance... employee behind desk then tells me he opened the truck outside utilizing the car remote if I wanted to go look at it. I proceed outside and check out the truck on my own without any salesman assisting me. After a few minutes looking over the truck, I went back inside. Again I stood around with no help from anyone. I then proceed back up to the front desk and start asking the male employee questions regarding the truck... I asked him if a truck bed cover was available for the truck I looked at. The employee states that yes, but its expensive... around 1000 dollars. I never asked him how much it was, just asked him if it was available. I then asked him about leasing. He just responds that the truck I was looking at was a special edition, for off road use. Again that was not what I asked him... During this entire time, not one person showed any interest in assisting me... I walked out and will never go back there again... They need some customer service training.... Especially when a customer comes in and is looking to spend a lot of money on a car in their establishment and get treated like they don't exist... I never even got the employee's name at the front desk which was unfortunate... But then again, he never even introduced himself...

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    I had appointment for an oilChange. I was taken care of...
    by Sirglick from DealerRater.com
    July 1, 2020

    I had appointment for an oil Change. I was taken care of and out in one hour !My car was washed to bootSuper Job see you in 10,000 miles.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff.Regards, Dana Mattiello - dmattiello@kinggroupllc.com

    Worked with:
    Sal Sciarrino

    Service Manager

    NOT RATED

  • FEATURED REVIEW

    5.0 out of 5
    They made my day
    by Marva Rover-Harris from Staten Island, NY
    May 1, 2017

    The sales Representative Steve and the Manager Jimmy were thorough during the lease process. Their professionalism was exemplary. My overall experience... with Island Toyota was a success. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marva Thank you for taking the time to write a review we are happy that Steve and Jimmy provided the experience that Island Toyota is proud of. An...gelo-GM

  • 5.0 out of 5
    Great service
    by Vaikai from New York
    April 2, 2020

    Everything went well and there was no issue , when I got back by the time given, my car was already ready.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us... know if there is anything more we could do for you!

  • 5.0 out of 5
    Service
    by Jaclyn from Staten Island ny
    April 1, 2020

    Staff was extremely polite and helpful. The service was fast I didn’t have a long wait time . Will be back again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every custo...mer leaves happy. If there is anything more we could do for you, let us know!

  • 5.0 out of 5
    Great service
    by Linda from Staten Island, NY
    April 1, 2020

    Your staff was courteous, knowledgeable and helpful. They took the time to explain what was necessary during the service appointment for my vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star rating! We are happy to hear how well our staff treated you. Please contact us if there is anything more we could do for you.

  • 1.0 out of 5
    Don't believe 5000 no worries warranty. Dealership will...
    by Dan from DealerRater.com
    March 30, 2020

    Don't believe 5000 no worries warranty. Dealership will not return my calls and corporate will not recognize warranty it is only through dealer. Whole... thing is a lie. Now I have some secondary leasing company billing me. Will not be returning my business there. Go elsewhere scammers

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Matt Riccardone

    Sales Manager

    (4.7) 15 reviews
    Angelo Sciascia

    General Manager

    (4.5) 16 reviews
    Trudie Hinds

    Internet Sales Manager

    (4.4) 9 reviews
    Kris Mazurek

    Sales Manager

    (4.2) 11 reviews
    Greg Samborski

    General Sales Manager

    (3.9) 7 reviews
    ALI AWADEH

    Finance Manager

    NOT RATED
    Ibrahim Usman

    Sales Consultant

    NOT RATED
    Dana Mattiello

    Admin

    NOT RATED
  • 5.0 out of 5
    Love my Rav4
    by Karen from Staten Island, NY
    March 29, 2020

    Great customer service with little pressure. Salesman was available when i needed via text and call. Also followed up with me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star rating! We are happy to hear how well our staff treated you. Please contact us if there is anything more we could do for you.

  • 4.0 out of 5
    clean waiting room
    by Anthony from staten island new york
    March 20, 2020

    the lounge area is very comfortable they have coffee bagels and tv that makes the wait a little easier and the shuttle

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us... know if there is anything more we could do for you!

  • 5.0 out of 5
    Excellent service
    by Hanslette from NY
    March 20, 2020

    The sales personnel’s that I came in contact with have a very high level of professionalism. They were very welcoming and friendly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star rating! We are happy to hear how well our staff treated you. Please contact us if there is anything more we could do for you.

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