Great customer service with little pressure. Salesman was available when i needed via text and call. Also followed up with me.
the lounge area is very comfortable they have coffee bagels and tv that makes the wait a little easier and the shuttle
The sales Representative Steve and the Manager Jimmy were thorough during the lease process. Their professionalism was exemplary. My overall experience... with Island Toyota was a success. Thank you
Marva Thank you for taking the time to write a review we are happy that Steve and Jimmy provided the experience that Island Toyota is proud of. An...gelo-GM
The sales personnel’s that I came in contact with have a very high level of professionalism. They were very welcoming and friendly.
The service advisor was extremely knowledgeable and service personnel completed the work on my auto in an effective manner. Island Toyota is a great place... to purchase and service a vehicle.
As Car dealership they TRULY care about their customers , by doing everything help from regular maintenance, to what had emergency , that they got... in quick and If needed a. Car service to make sure I would make my doctor apt. I would also like to let you know how several people went over and beyond to help me Donna receptionist, to get me without a apt. To CECILIA and James who kept me informed constantly and especially BEST GRAJQEVCI. ( service manager)
As soon as my husband and I walked in we were helped right away. Jeremy was very friendly and answered all of our questions. We went to a few other representatives... that were taking care of paperwork. All the representatives work well as a team, we were always informed on what they were doing and we didn't wait to long. My husband and I got the Toyota RAV4 2020 and we absolutely love it! I would definitely recommend Island Toyota to family and friends.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road.Regards, Dana Mattiello - firstname.lastname@example.org
It was fast and accurate!! Josh Mendez was also very friendly and welcoming. The facility was clean too. Big plus
Jacqueline, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud ...that this was received during your time spent with us. Regards, Dana Mattiello - email@example.com
Constant communication and service was very quick. Reps were very friendly and helpful. Valet service is a very convenient addition.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, Dana Mattiello - dmatt...firstname.lastname@example.org
I was not too impressed with my experience. I was left much too long sitting waiting for my salesman to return from whatever he was doing. Also he did... not explain things in the car too well
That is not the kind of experience we seek to provide, Kathleen. Please contact us when you can so we can address this together. Regards, Dana Mattiel...lo - email@example.com