Reviews

Average Ratings

4.9
231 lifetime reviews. Includes reviews of Island Kia from DealerRater.com
  • Great service !

    Came into Kia with little hope of getting out of a bad deal I had at another dealership. I met with Freddy Bosco who was referred to me by an exis...


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    Came into Kia with little hope of getting out of a bad deal I had at another dealership. I met with Freddy Bosco who was referred to me by an existing Kia customer. What a great choice I made to give Kia a chance! Freddy was absolutely amazing and helpful. He was always honest and did not rush me into buying anything. He made sure everything was very comprehensive and communicated with me throughout the entire process. He even gave his cell number ! Overall a great experience working with Freddy on trading in my car... I left with such a great deal and knowing that I made a good choice. Thank you Freddy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Mr.karitis

    Some good & also a poor. Manny very very good.but others.need an adjustment.

    Dealer Response

    George, thank you for choosing to do business with us. We work daily to provide our customers with the best overall experience possible. We hope t...


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    Some good & also a poor. Manny very very good.but others.need an adjustment.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George, thank you for choosing to do business with us. We work daily to provide our customers with the best overall experience possible. We hope to continue doing business with you! If there is anything more you need from us, please let us know. Frank Rao | frank@myislandkia.com | 917-415-6946


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  • Smoothest transaction ever

    When I walked in I was greeted by Jason. He was was very friendly and told me to take my time looking around. Right away that put me at ease. I lo...

    Dealer Response

    Angela, we love hearing that our customers had a great experience with our dealership. We'll make sure to relay your satisfaction to the individua...


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    When I walked in I was greeted by Jason. He was was very friendly and told me to take my time looking around. Right away that put me at ease. I loved the Optima the minute I sat in the driver's seat. Jason really worked with me and made me feel so comfortable. He is an exceptional salesperson and I have been telling everyone how happy I am with my new car and Island Kia. The sale couldn't have gone smoother. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Angela, we love hearing that our customers had a great experience with our dealership. We'll make sure to relay your satisfaction to the individuals you worked directly with. Frank Rao | frank@myislandkia.com | 917-415-6946


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  • Friendly Staff

    I have to commend our sales consultant Ricardo Cabanez. Not over bearing or pushy he let us choose our car on our pace. I wish more salesman could...

    Dealer Response

    We love hearing that our customers had a great experience with our dealership. We'll make sure to relay your satisfaction to the individuals you w...


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    I have to commend our sales consultant Ricardo Cabanez. Not over bearing or pushy he let us choose our car on our pace. I wish more salesman could have his professionalism and cheery disposition.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We love hearing that our customers had a great experience with our dealership. We'll make sure to relay your satisfaction to the individuals you worked directly with. Frank Rao | Frank@myislandkia.com | 917-415-6946


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  • Kia sedona

    The sales rep. was very helpful and so was the manager. I would recommend this dealership.

    Dealer Response

    Joseph, your kind words are greatly appreciated. We pride ourselves on customer satisfaction. It's good to hear that your experience was a great o...


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    The sales rep. was very helpful and so was the manager. I would recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, your kind words are greatly appreciated. We pride ourselves on customer satisfaction. It's good to hear that your experience was a great one. Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946.


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  • Great Value for Sorento at Island Kia
    June 8, 2017

    I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive val...

    Island Kia

    Jackie, thank you for the kinds words about our dealership. We strive to ensure that every customer that steps foot on our lot is met with the sam...


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    I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value for our customers". There were issues in the beginning but the issues were very quickly resolved by Manager Frank Rao. He was very honest and professional. I got my first used Kia Sorento for great value. Really appreciated Timur Ten getting the car CPO( certified preowned) even though it was not advertised as CPO. He also made sure I got the best value in extended warranty for CPO car which has less deductibles. Vincent Macaluso was very informative in explaining every detail in operating the car; there are so many electronic controls. He said I can call him anytime with questions and problems. George, the finance manager was very very patient in helping us decide on extended warranty with best value. I would highly recommend them to my friends and family. Also talk to them upfront about any issues before settling on a price. They work hard to earn the respect and trust of their customers. I never drove a Kia before, but so far I really enjoy driving my Sorento 2015 SX. I researched and found out it is highly rated by Consumer Reports. Kia as a brand has a higher rating than Nissan or Toyota. Was very surprised.

    Does recommend this dealer
    Island Kia

    Jackie, thank you for the kinds words about our dealership. We strive to ensure that every customer that steps foot on our lot is met with the same experience you received. We hope you enjoy your new car! Please feel free to contact us if there's anything more we can do for you. Regards, Frank Rao , Frank@myislandkia.com , 917-415-6946


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  • Jason was an awesome sales rep!

    Jason was an awesome sales representative. He was honest, professional and pleasant. There were no gimmicks and satisfaction was 100%.

    Dealer Response

    The team here at Island Kia is thrilled to hear about your most recent visit. We pride ourselves on customer satisfaction and are glad to hear we ...


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    Jason was an awesome sales representative. He was honest, professional and pleasant. There were no gimmicks and satisfaction was 100%.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    The team here at Island Kia is thrilled to hear about your most recent visit. We pride ourselves on customer satisfaction and are glad to hear we achieved just that. Thank you for your feedback! Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946.


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  • Great service

    They were great. They were very cordial and professional. They helped us get a great deal.

    Dealer Response

    Gig, thank you for choosing to do business with us. We work daily to provide our customers with the best overall shopping experience possible. We ...


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    They were great. They were very cordial and professional. They helped us get a great deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gig, thank you for choosing to do business with us. We work daily to provide our customers with the best overall shopping experience possible. We hope to continue doing business with you! If there is anything more you need from us, please let us know. Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946.


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  • Customer

    Great customer service by Bruce and his staff!! They serviced my car in a timely manner and I was very impressed of how they¿ told me in details o...

    Dealer Response

    Karen, thank you for the kinds words about our dealership. We strive to ensure that every customer that steps foot on our lot is met with the same...


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    Great customer service by Bruce and his staff!! They serviced my car in a timely manner and I was very impressed of how they¿ told me in details of the repairs done!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Karen, thank you for the kinds words about our dealership. We strive to ensure that every customer that steps foot on our lot is met with the same experience you received. We hope you enjoy your new car! Please feel free to contact us if there's anything more we can do for you. Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946.


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  • Thanks you very much!

    Carol is an excellent service adviser,even though i changed my mind on the service to my truck,I was accommodated and service was finished earlier...

    Dealer Response

    The team here at Island Kia is thrilled to hear about your most recent visit. We pride ourselves on customer satisfaction and are glad to hear we ...


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    Carol is an excellent service adviser,even though i changed my mind on the service to my truck,I was accommodated and service was finished earlier than quoted.that was very much appreciated.thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    The team here at Island Kia is thrilled to hear about your most recent visit. We pride ourselves on customer satisfaction and are glad to hear we achieved just that. Thank you for your feedback! Regards, Frank Rao | Frank@myislandkia.com | 917-415-6946.


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