Reviews
Second lease from the best dealership & best salesperson.
Second lease from the best dealership & best salesperson. James was awesome and efficient throughout the whole process. Answered all questions, got me a good payment, and set up everything for me. Check out island kia and ask for James!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very slow to diagnose and not respectful of customers'
Very slow to diagnose and not respectful of customers' time. It took them a week just to LOOK at my car. Trash.
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- Buying process —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about your experience. We strive to provide efficient service and respect our customers' time. Your feedback is valuable, and we will work to improve our processes to ensure a better experience in the future. Thank you for bringing this to our attention.
We are extremely satisfied with the service provided and
We are extremely satisfied with the service provided and have been coming to here for close to 10 years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your generous feedback. We're honored by your positive review, Ursula!
I'm very satisfied.
I'm very satisfied. The staff is nice and professional. It was a great transportation,in time. And the recall work was done earlier than expected. It was surprisingly that my car was washed. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your thoughtful review, Tamara. We're delighted to hear about your experience with us.
Great customer service.
Great customer service. Staff is very attentive. I've always taken my car to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're honored by your kind words. Thank you for leaving such a positive review!
Great service
Colon is great gets the job done never fails also had a can for me to return to work also had my car cleaned great job
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your review is greatly appreciated, John. Thank you for choosing us and sharing your feedback!
5 Stars!
Highly recommend! James Greco went above and beyond to help me choose a vehicle. He responded to all my questions and continuously kept me in the loop from start to end. James is truly the best. An exceptional experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can't thank you enough, Sabrina, for leaving such a positive review. Your support is truly appreciated.
Great Service Experience
Brought my vehicle in for 60K service. The team at Staten Island Kia are simply the best! Vehicle was serviced washed and running like new! Alex the mechanic there is awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's customers like you, Ken, who make our job rewarding. Thank you for your kind review!
Very polite and knowledgeable, helpful and understanding.
Very polite and knowledgeable, helpful and understanding. The communication was great and I felt confortable during the orocess
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Briela for the great review - Island Kia (855) 637-9146
Great Service Experience
Great Service! Brought my vehicle in for leaking coolant! The issue was quickly diagnosed and repairs were made in a timely manner. My representative Stephanie was AWESOME!! She kept me updated and in the end the price quoted is the price I paid. No hidden anything! I got my vehicle back in excellent running condition and cleaned. I can honestly say...Island Kia Service is simply the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience with Island Kia Service! We are thrilled to hear that you had a great experience with our team and that your vehicle was repaired in a timely manner. Stephanie is an asset to our team and we will be sure to pass along your kind words to her. We appreciate your business and look forward to serving you in the future - Island Kia (855) 637-9146