Reviews
After 2 months Rep remembered the model/options looking for
I was just looking, Dan offered me the opportunity to test drive a model car I was most interested in but I didn't have my drivers license with me that weeknight. He scheduled me for an appointment to drive later in the week. The car I was going to drive was sold the day of my drive but he had me come down to drive another car. I was impressed with his knowledge of the cars background and performance. I informed him of the options I was looking for in that model of car. Two months later I received a call from Dan, he informed me that a car I may be interested in just came in that day and the price was right. I drove and bought the car that night. Even at the late hour we were there the staff was very nice. I was very impressed with the Pre-owned Certification process, four tires were replaced due to age even though there was plenty of tread life left. A full tank of gas didn't hurt either.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Will exceed your expectations!
I am a repeat customer and will continue to keep coming back. They really know how to satisfy their customers and wow them with their knowledge and general passion for selling cars. They want to keep their customers happy and it shows.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repeat customer
Just bought my 3rd car from this place. I am totally nuts about cars and I usually like to try something new about every 3 years so I was checking out other brands at other dealerships, which I've dealt with before, but as I started to deal with them the car buying and service experience at those other luxury brand dealerships was frankly just not the same as at Gaudin Jaguar/Porsche. You can just tell they care about their customers and they realize that if you take care of them then they'll be back when they're ready to make another purchase as I'm proof that philosophy works. I dealt with Jeff Shilder and Mark Thomas and both of those guys are great and I'd highly recommend. They treated me like I was their number 1 client and like all good sales professionals in any business they seemed more concerned about helping me find the best vehicle/vehicles to suit my needs versus just trying to push something on me as I felt was happening at the other places I went. They also have great passion about the cars they sell (definitely car guys too) and therefor were knowledgable about their products, whereas at other places I felt I knew much more about the cars I was looking at than the person trying to sell them to me. Top notch follow up and treatment after the sale as well. As for pricing, now of days with all of the information available on the internet it's fairly easy to determine what a good and fair price is for a vehicle and as any good educated and informed car buyer should, I had numbers that I was willing and hoping to pay when I walked in the door and I must say they cut right to the chase as their first numbers were fairly close to what I had hoped to pay. At the end of the day I walked away completely happy with not only what I paid but the hole experience and I will be buying my next car from this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding personal attention and great service
I ordered my beautiful new 2015 Cayenne E-Hybrid on-line and from the start of the process to delivery it was first class all the way. Mike Anderson even picked me up at home and drove me to the dealership to complete the purchase and delivery of the vehicle. Jeff from finance was also a pleasure to work with and made the process painless. I really appreciate the personal attention. Buy at Gaudin, you will have a great experience. It doesn't hurt that the product is also first rate :-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Paul Jarrett Sr. is a real class act. Very professional, easy to deal with individual who was a pleasure to work with. Really took the time to help me understand what I was looking at and the varying possibilities open to me. The end result was a purchase of a 2012 911 Carrera S that had just been traded in. The selection period was a breeze and even the final negotiations and purchase phase was a very non-stressful and unexpectedly amicable experience thanks to Art Toombs who was also a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I came to the dealership without the intention to buy. Paul Jarrett Sr. patiently test drive cars with me and told me of a killer deal on the lot. He was very knowledgable and non-pretentious (as some of the other high end dealerships can be). He ended up convincing me to make a deal for the car and it all worked out wonderfully. All the Pauls in the office were very friendly and helpful - they're the best I've encountered in the LV market so far!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Buying Experience
I bought a Hyundai Azera. It wasn't the most expensive car on the lot, but everyone treated me so well. They stayed late to get the deal done. I can't thank the whole team enough, from sales to finance to the detail guys. I've purchased cars at other luxury dealerships in Las Vegas and this was by FAR the best experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Looked to purchase a new SUV and looked for a few weeks at all the options. 3rd visit to Gaudin Porsche to look at the Cayenne again and ended up walking out the door with one. Very knowledgable staff and very personable. Walked in off the street and was introduced to quite a few people (staff, management, service, etc.) even after I advised them I came from another dealership and was looking at purchasing an X5, our neighbor has a Cayenne and is very happy with it. Initially Doc, then Carl both were very knowledgable on the product, no high pressure sales and made the whole experience quite easy going. Vehicle was already taken back to get the windows tinted and service staff was great, a Cadillac was provided for the time they kept the Cayenne to tint the windows. Great experience, only unhappy I didn't walk out with a 911 Turbo but they did point out that I would have trouble with a couple car seats.......
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a great experience
I have purchased several cars here and will always come back The Porsche brand has been very good to me but the dealership is why I come back. Everyone here is very professional and great to work with No doubt in my mind the best in town
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I felt at home there!
Quality service from all involved in making this a pleasant purchase! I look forward to a long relationship with Gaudin Motor Company! I've always wanted a Porsche! Maybe this is where I'll finally get it from!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car