Reviews
Amazing customer service
Had my car serviced today. The service department is very welcoming and proficient. The customer waiting area is very comfortable and accommodating. My waiting time flew by. Thanks, Gaudin! Looking forward to my next visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michelle, thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you on your next visit.... CheeRS, Jay - Guest Experience
Overall service was good.
Overall service was good. They took care of me pretty fast. Quick and painless. Would recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience
The people at this dealership are what makes this
The people at this dealership are what makes this business great. Matt in finance, Mark in sales, and Malcolm in used car sales my the dream come true. They went over and above and I will forever appreciate the effort they put into giving me a great car buying experience and a killer deal to boot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for selecting Gaudin Porsche and taking the time to post your review. I've shared your words about Mark, Matt and Malcolm with our Executive team. Congratulations on the purchase of your Mini Cooper. We trust you'll enjoy many memorable miles in your new Mini, and we look forward to servicing you for many miles to come. Thank you again for selecting us as your Porsche Centre of choice and for allowing us to earn your business...we're flattered you have chosen to be a part of the Gaudin Porsche family. Happy Motoring... Jay - Guest Experience
Although I liked our salesman, Brandon, I don't recommend
Although I liked our salesman, Brandon, I don't recommend this dealership. I did get a good price on my new car. However, given the poor service regarding the paperwork, for which Gaudin charges $499, I have reservations. Specifically, I paid cash (cashier's check) & spent maybe an hour with Matt,the document processor. I was given a raft of paperwork to take to my Arizona Motor Vehicle Department (MVD). 4 days later I waited for my appointment with the MVD, and once seated I was informed that I needed a Manufacturers Certificate of Origin (MCO), which I was not given by Matt at the dealer. So I left the MVD without registering my new car. I called Matt & later received a return call informing me that the MCO would not be available for two weeks because I had paid for the car with a check. However, the check was a cashier's check drawn on a local bank, Wells Fargo, 3 or 4 blocks from the dealership. Once the MCO is available Gaudin's policy is not to give it to the buyer of the car, but it is mailed to the local motor vehicle office near the buyer's home address. In a subsequent conversation, I pointed out that I needed to register my new car sooner, because MVD would not give me a drive-off permit for my old car which I was giving to my daughter in Utah. I will acknowledge that thereafter I did receive a call from Gaudin that they are a "people oriented" business, & the MCO would be promptly sent to my local MVD.. Nevertheless, since the unreasonable 2 week waiting period for a cashier's check to clear caused me considerable inconvenience, the wait for which was not disclosed to me to me either verbally nor in writing, I feel the $499 document fee is a ripoff. Again, I am happy with my new car, my salesman, & the price I paid, but Gaudin's policies regarding the handling of paperwork needs improvement
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you very much for selecting Gaudin Porsche and taking the time to post your review. I've shared your words about Brandon with our Executive team. Congratulations on the purchase of your new Porsche. We trust you'll enjoy many memorable miles in your new vehicle. Thank you for sharing your note about the fee and the process. Gaudin Motor Company has been in business over 100 years and our primary focus is to serve our guest and provide them a seamless, favorable and memorable experience. That being said it sounds like failed and that there is an opportunity for us to improve the paperwork and registration process that you experienced. We appreciate the feedback you've provided, and we'll take the opportunity to be more efficient and communicative so we can reduce the likelihood of this happening again. Thank you again for selecting us as your Porsche Centre of choice and for allowing us to earn your business...we're flattered you have chosen to be a part of the Gaudin Porsche family. Happy Motoring... Jay - Guest Experience
Very please to have Chelsey Cole as my service rep, very
Very please to have Chelsey Cole as my service rep, very professional and knowledgeable. Made me feel at ease and kept me updated everyday while the car is still at the shop. Looking forward of seeing her again for my next service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience
I’m on my 5th car purchased from Gaudin.
I’m on my 5th car purchased from Gaudin. I have been pleased with the cars and the dealership. Lacy in sales is outstanding to work with and Keith in service is a gentleman. The showroom itself is superb and there’s always something new and interesting to see. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, thank you very much for selecting Gaudin Porsche and taking the time to post your review. I've shared your kind words about Lacy with our Executive team. Congratulations on the purchase of your 5th Gaudin vehicle. We trust you'll enjoy many memorable miles in your new vehicle, and we look forward to servicing you for many miles to come. Thank you again for selecting us as your Porsche Centre of choice and for allowing us to earn your business...we're flattered you have chosen to be a part of the Gaudin Porsche family. Happy Motoring... Jay - Guest Experience
Paul Molina is a professional and friendly technical
Paul Molina is a professional and friendly technical representative. I would highly recommend this gentleman for any service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for selecting Gaudin Porsche, taking the time to post your review, and sharing your experience. I've shared your kind words about Paul with our Executive team. We sincerely appreciate you allowing us to perform the service on your car and for putting your trust in our service department. Thank you again for selecting us as your Porsche Centre of choice and for allowing us to earn your business and for awarding us such a generous rating. Happy Motoring, Jay - Guest Experience
Excellent service every time that I sincerely appreciate.
Excellent service every time that I sincerely appreciate. Paul is the best! And I love the new Macon l SUV LOANER
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Paul with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your Porsche and for putting your trust in our service department. Glad you liked the loaner as well. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience
Taking my car in for Service was effortless.
Taking my car in for Service was effortless. Kevin Haynes is an awesome and efficient service manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Kevin with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your Porsche and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience
Best Service Ever
I made the mistake of buying my car at another spot. Realized that Gaudin has supperior service. Won't go anywhere else. My service guy is Keyan. Great service. Responsive. Patient. They also have Logan, the "Porsche Pro". Knows everything about my car. They offer a "second delivery" with Logan for a small fee. Well worth it. This is the spot
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. Congratulations on the purchase of your new Porsche. I've shared your kind words about Keyan and Logan with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your Porsche and for putting your trust in our service department. Thank you again for giving us the opportunity to get you acquainted with your new car, to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience