McDonough Nissan

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4.1
(1,414 reviews)
Visit McDonough Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 7:00am–4:00pm 9:00am–8:00pm
Sunday Closed 12:00pm–7:00pm
New (888) 870-9425 (888) 870-9425
Used (888) 870-7210 (888) 870-7210
Service (888) 870-9426 (888) 870-9426

Inventory

See all 188 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2015.
You'll find that the entire McDonough Nissan team is committed to your satisfaction. Our office staff repair team and sales team will treat you like family. That's the level of commitment we have to excellence in every part of our business. It's our great service selection and value that keeps our customers coming back and recommending our Nissan dealership to their friends.
Welcome to McDonough Nissan!

Service center

Phone number (888) 870-9426

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.1
(1,414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McDonough Nissan from DealerRater.

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1.0

Purchasing went fine.

Purchasing went fine. I got an older vehicle with high mileage. Aside from the expected issues (small dings here and there, etc) the back window weather stripping was busted. In time this will allow water intrusion.. I feel this should have been remedied prior to drive off as that is a significant issue with the vehicle. When I called back and spoke with salesman he said he would see what he could do. After speaking with higher up management the response I was given was, "we can charge you the additional $3k we discounted it when you purchased it and we'll fix the seals." The seal is a $50 repair at most.. my problem is the smart mouth response I received. A simple, "we will not be able to assist in this repair" would have sufficed. When I asked to speak with the manager who said this, I was told he was "being let go anyway and I didn't need to sweat it." To be honest a repair under $50 should have been goodwill'ed or repaired in good faith anyway. I will not ever purchase here again.. if you aren't buying a Hellcat they don't care about doing what's right at the end of the day. My expectations for this vehicle are not unrealistic, the back seat is also torn in the fabric, I'm not asking for that to be fixed as it is cosmetic. But seals on a window should have been fixed or at least pointed out prior to leaving the dealership as it has the possibility of becoming a real issue in the future. They are sending out subpar used vehicles. Really walk over anything you consider purchasing here with a fine tooth comb and make note of it before you sign anything. (Mind you I've owned this vehicle less than 24 hours.) I also was not given a drive out tag upon purchase so I've got to make another trip out there today for that due to their lack of competency.

Dealer response

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (770) 288-0036 to share more details about your visit so we can make things right.

5.0

Very patient.

Very patient. Kind and patient salemen. I thoroughly enjoyed my day with Joshua. He makes your goals happen

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

5.0

Love the way the place is very clean & organize The sale

Love the way the place is very clean & organize The sale person was very organize and know what he was doing Very friendly, even offered water ,speaks very carm .He is very good the one that help me THANKS NISSAN McDonough.Happy holidays.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at McDonough Nissan! If you have any further questions, please give us a call. We're always happy to help!

3.0

Should have made sure all the safety issues on vehicle

Should have made sure all the safety issues on vehicle were addressed prior to sale

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 288-0036 and we will do our best to make this better.

Consumer response

I have briefed the sales person about the two safety issues I learned about after purchasing the vehicle. There was no key in the car for the lock nuts on the four wheels. Had I had a flat tire, I would have been stuck on the road. Also the start/stop feature was not working and a warning light was on at the dash. This could have potentially drain the main battery, causing the vehicle not to start up. Being concerned for my wife’s and my safety, I had these to issues corrected at the Jeep dealership close to me at a coast of $534.81.

5.0

The customer service was excellent, the staff was

The customer service was excellent, the staff was knowledgeable and extremely friendly. I was introduced to the service departments, I left with a full tank of gas, and I’m more than satisfied with the purchase of my brand new SR Nissan Altima. #AskForJosh that’s who assisted me the whole way through! Thank you again!

Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

5.0

Mr. Thorson Madison was such a big help. Very kind and

Mr. Thorson Madison was such a big help. Very kind and got me just what I needed. The whole team was awesome

Dealer response

Hi, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you're ever in need of more help, please let us know!

5.0

Awesome customer service and friendly staff.

Awesome customer service and friendly staff. I would recommend to anyone who asks for help

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

3.0

Mr Godson is the best.

Mr Godson is the best. Can’t ask for a better person to work with when buying a car

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

5.0

Mick was great, he helped us in every way possible!

Mick was great, he helped us in every way possible! He even helped us learn about Irish sports! I would definitely highky recommend Mick. Everyone at thw dealer ship was friendly and helpful! We had a lot of fun while purchasing.

Dealer response

Hi Nicole, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

5.0

I appreciate the hospitality and respect he had for me

I appreciate the hospitality and respect he had for me and my husband he is great

Dealer response

Hi, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

See all 1,414 reviews