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Tru Auto - North Charleston

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (125 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dena McNeil

I would recommend this location and I would definitely recommend Dena! She’s very informative and helpful! Her customer service skills are A1 and she doesn’t try to sell you just anything! When I’m ready to purchase I will return and shop with her!! The best hands down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dena McNeil

Dena is amazing. I would definitely recommend purchasing a vehicle from her. She was the main person who greated me and helped me with everything I needed. Thanks dena 😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mr bill

Eddie young was great. I wasn't able to buy that day I will be back when I have enough down payment. Or maybe a co signer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dena McNeil great service and wonderful service

I love my Dena McNeil, she was very helpful and informative. I love her great customer service and smile. Will definitely be back and reccomend others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Vehicle not serviced properly

Vehicle not serviced like they said it was at time of purchase had to take to mcelveen on my own time to have it done after I bought it. Breaks where squeaking when I left the lot told take to mcelveen they had it for 11/2 hrs said fixed guess what, NOPE! Still squeaking. Double check if vehicle has been serviced properly or not. Mine WAS NOT!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopper

Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Herb was awesome! My second purchase

We have been dealing with Tru Auto for a long time we brought 2 vehicles from here we had a excellent sales man Mr Herbert Johnson I will recommend him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience ever!

From start to finish, my experience at Truauto has been nothing short of amazing. The customer service is top notch! I would definitely recommend them to my family and friends! Thank you to the whole Truauto team for making my experience easy and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful and not pushy at all!

I just wanted to say that dealing with CJ, Jayson and the entire team at TruAuto has been a very easy and pressure free process. Thanks for listening tonwhat I was looking for and bending over backwards to help me get it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

It was such a pleasure getting my car from TruAuto. The salesman was helpful. Htey found me a car that works in my budget; and they got me approved when I thought no one could. I appreciate all they did. It was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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