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Hawk Chevrolet of Joliet

(4,814 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service department!

Excellent service department! Would recommend this dealership to everyone. Professional, knowledgeable, prompt. Awesome experience at Hawk!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

I had an 8 am appointment for an oil change, which is

I had an 8 am appointment for an oil change, which is the 1st of the day. It took an hour and 15 minutes. No other services were ordered. In my opinion, that's too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Yabba dabba doooo.

Yabba dabba doooo. Bok Bok Bok Bagok I’m a chicken. I pledge allegiance. Fifteen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

The staff was very professional and helpful.

The staff was very professional and helpful. I would recommend others to visit if they are looking for a new car. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Never have any issues.

Never have any issues. The cost is reasonable and they send you a video of what they did and found.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Good costumer service.

Good costumer service. Good service. I will be back. I will recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you're ever in need of more help, please let us know!

It was easy and fast, they had watch we need it.

It was easy and fast, they had watch we need it. Thank you Chevrolet Hawk Dealership..!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

The people at Hawk Mazda were very helpful when I took my

The people at Hawk Mazda were very helpful when I took my car to be serviced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

Courteous, listen closely while explaining the issue

Courteous, listen closely while explaining the issue about your car and ready to solve it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Consumer response

Awesome service and thank you!!!!

Excelente calidad Valoran expertos Amables Buen

Excelente calidad Valoran expertos Amables Buen servicio Comprenden Saben Ayudan Se preocupan Saben lo que hacen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola, le agradecemos su informe positivo acerca de su reciente experiencia con nosotros. No dude en comunicarse si hay algo más que podamos hacer por usted.