Reviews
The gentleman that helped me I think I think his name was
The gentleman that helped me I think I think his name was Kevin however he was very professional he was very attentive to my needs and he also explained to me the importance of my services that was needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Jennifer in service was very helpful.
Jennifer in service was very helpful. She answered all questions and promptly returned phone calls. Kept me up to date and informed on our vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
From service advisor too checking out, a great experience
From service advisor too checking out, a great experience that give me the assurance that my Chevy has been properly handled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Everyone at Hawk Mazda in the service department was
Everyone at Hawk Mazda in the service department was professional, courteous, and respectful. I thoroughly enjoyed my experience there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Everything was fine until Covid hit.
Everything was fine until Covid hit. Since then they have reduced discount persentage to shop owners who support this dealership and all the Hawk dealerships and as of yet refused to bring discounts back to pre covid times'
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Fantastic quick service, walked in told my advisor what i
Fantastic quick service, walked in told my advisor what i needed done in order for me to pass emissions with no hassle he wrote up my repair order and got my vehicle back in perfect shape! Great people & Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Had an outstanding experience with John.
Had an outstanding experience with John...never liked coming to dealerships until now...everything with smooth....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please don't hesitate to reach out to us if there's anything more we can do!
Bill and Jen are always the best!
Bill and Jen are always the best! They are the reason why I came to Hawk Joliet from Hawk bridgeview. Amazing people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!
Outstanding customer service.
Outstanding customer service..Vanessa was very helpful...help us find what we were looking for...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you're ever in need of more help, please let us know!
Melanie aka "Mel" couldn't have made the buying process
Melanie aka "Mel" couldn't have made the buying process easier! She is super sweet and knowledgable on cars and landed me the ideal SUV I was looking for! Thanks Mel, you're the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!