Reviews
Excellent truck center great service.
Excellent truck center great service. A special thanks to Ruth for going over the Cadillac experience with me on the new XT5.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Vanessa was the best to work with and helped me get the
Vanessa was the best to work with and helped me get the vehicle I wanted and a good monthly payment ❤️
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
Great service!
Great service!! Came in at the last minute for an oil change without an appointment and they were able to accommodate me with no problem. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi. Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!
My vehicle was completed professionally and I was
My vehicle was completed professionally and I was impressed with the technology used to communicate what services could be additionally done. This may seem minute but the waiting area beverage “station” was a mess. When walking through the dealership showroom no one greeted me. Again not a huge deal but as a Cadillac dealership I’d expect above average throughout.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at location-email at your earliest convenience and we will do our best to resolve this with you. Customer Care Manager, Bill Webb at (815) 773-2156
Mindy went above and beyond to help me make the purchase
Mindy went above and beyond to help me make the purchase of my 2022 XT6 as painless as possible. She is a true professional and very dedicated to customer satisfaction. I had a great purchasing experience with Mindy. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi. Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Always a great group to get car service from!
Always a great group to get car service from! Appointment was on-time and I received excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We hope to see you soon!
The employee that helped us was not pushy to buy but
The employee that helped us was not pushy to buy but actually listened to what we were looking for. Johnny was patient, kind and very professional. Because of these good traits was the reason we chose to buy our car there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Thanks for taking the time to leave us this information about your recent visit. Take care!
I came in ask for Chester .
I came in ask for Chester . Sat down with him and told him what I wanted and he took care of it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We hope you have a great day!
Hi, thank you for your kind review; we are happy to pass along your comments to Chester here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Excellent service on my Subaru Outback.
Excellent service on my Subaru Outback. They are fast and friendly. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Laura, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service from the body/collision shop.
Excellent service from the body/collision shop. I always bring my vehicle here. Great customer service & work. I highly recommend them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!