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Hawk Chevrolet of Joliet

(4,850 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic experience.

Fantastic experience. GM Tim and Sales Pro Mindy took exceptional care of me on my purchase of a new Escalade. I would absolutely recommend and buy another vehicle from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Good People!

Good People! They answers all questions, they were straight up.. and the finance department was expetional.. I ❤️ my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!

Most understanding and professional people.

Most understanding and professional people. Examplitory when it comes to costumer services and the quality is top.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I I like having my car worked on at Hawk.

I I like having my car worked on at Hawk. Chevrolet . IT’s done with a great deal of workmanship, and with a timely bases of completion with competitive pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

always accommodating to my schedule .

always accommodating to my schedule . staff is friendly helpful and speedy. Their prices are fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.

Todd was very helpful, but I felt Matt was somewhat

Todd was very helpful, but I felt Matt was somewhat pushy, overall an ok experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Hawk was able to secure a van for us in a reasonable

Hawk was able to secure a van for us in a reasonable amount of time. The purchase process was completed with utmost consideration to our schedule. Ahmed was organized and professional. I appreciated this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nice job.

Nice job. See y’all soon. Thanks For getting my truck ready in time. See y’all soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Hawk was friendly and worked together to help me find the

Hawk was friendly and worked together to help me find the car I wanted. They also did everything possible to get me the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there! We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service rep (angus) that helped us through was great

The service rep (angus) that helped us through was great but whoever was working on my truck MESSED MY BUMPER UP AND TRIED TO COVER IT WITH WHITE PAINT and then tells me that IT WASNT THEM THAT DONE IT said it could have been the towing company which I know is a bunch of crap because I would have noticed it when I TOWED IT MYSELF afterwards. I baby my truck I don’t just not notice things like this but that is quite alright. I would strongly advise ANYONE with a Chevy to drive a couple extra miles TO A DIFFERENT CHEVY DEALER for ANY WORK. Idc if it’s to just fix your radio, DONT TRUST THESE PEOPLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at location-email to speak to our manager directly.