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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service completed in a timely mannerStaff is...

Great service completed in a timely manner Staff is friendly and walk organized Clean facility’s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Jennifer was great . They did fix my brakes again for the...

Jennifer was great . They did fix my brakes again for the squeaking noise . Hoping he it works this time . Slight squeak this morning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please reach out to our Service Director, Bill Webb at 815-773-2156; if there is anything else we can do for you; we are more than happy to help! Have a great day!

Everyone is very helpful. If I had a question they were...

Everyone is very helpful. If I had a question they were not sure of they found the answer. I was giving good information about not getting a car wash without putting my car in a garage during very cold weather.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My service representative was very nice and helpful. The...

My service representative was very nice and helpful. The service was fast and she kept me informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

I brought my truck in for recall item. I had a...

I brought my truck in for recall item. I had a appointment for noon and was walking out the door by 1pm. Great service. Clean atmosphere and very nice people

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Great service staff. Treated kindly and respectful. I...

Great service staff. Treated kindly and respectful. I would definitely recommend to my family and loved ones!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

John G was awesome in help getting me my first car! Would...

John G was awesome in help getting me my first car! Would recommend coming here to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Hawk Chevrolet of Joliet! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I have been very fortunate to get excellent service and...

I have been very fortunate to get excellent service and workmanship that why I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The wait was reasonable and the Staff was great. The...

The wait was reasonable and the Staff was great. The dealership was clean and well maintained. When the appointment was made the phone was answered quickly. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mindy and Dennis are the absolute best people to work...

Mindy and Dennis are the absolute best people to work with thank for making this such great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!