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Hawk Chevrolet of Joliet

(4,850 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Gentleman at the counter was extremely nice and helped me

Gentleman at the counter was extremely nice and helped me unload the stroller for my children

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Hawk Chevrolet of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.

Easiest car purchase of my life.

Easiest car purchase of my life. Rocky was professional, knowledgeable and thorough. Everyone my wife and I dealt with were courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service.

Great service. Very helpful courteous personal. Thank You for your help!! Once again. Thank You!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thanks for all your help. Great service!!

Consumer response

No more to say!

Consumer response

Done

The only disappointment was that i was told $69,00 plus

The only disappointment was that i was told $69,00 plus tax. I paid more.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Faye, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Emos comprado varios veiculos aqui con martin y nos a

Emos comprado varios veiculos aqui con martin y nos a ayudado a conseguirlos rápidadamente ! A++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por elegir a Hawk Chevrolet of Joliet como su primera opción para todas sus necesidades automotrices! Valoramos sinceramente su negocio y esperamos su próxima visita!

Your service representative went out of her way to try to

Your service representative went out of her way to try to get me repaired and back on the road unfortunately there was no way to do any temporary repairs and the truck went into limp mode 200 miles from home. Def tank failure. I commend your service department for a valiant effort on a Friday when two other dealers said told me they wouldn’t even look at it till Monday or Tuesday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Quick and easy to drop off for oil change!

Quick and easy to drop off for oil change! Pick up and check out quick as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Great service, great people a d my favorite part is that

Great service, great people a d my favorite part is that they maintenance modified vehicles which is very rare to see at a dealership. Also they catered to my specifications that I asked for with my alignment, away from factory specs. If you need work done on your modified Subaru check with them first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jennifer Gibbs was wondering to work with.

Jennifer Gibbs was wondering to work with. Jennifer was professional and knowledgeable! I will continue to do business with Hawk

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Received a friendly text reminder for 1st oil change,

Received a friendly text reminder for 1st oil change, went in next day, excellent services, five stars to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet