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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our experience with Hawk Chevy Dealer was far above...

Our experience with Hawk Chevy Dealer was far above anything what we could possibly expect. Rocky Ruffolo and John Glusak were the Best!! No questions about it best guys on the spot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

Easy to schedule, good work, great customer service,...

Easy to schedule, good work, great customer service, comfortable waiting room, adhere to mask mandate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Charlotte! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Ryan Burton and Samantha Iacobelli were very helpful and...

Ryan Burton and Samantha Iacobelli were very helpful and went out of there way to make sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

Car was repaired and out on a timely basis. Very happy...

Car was repaired and out on a timely basis. Very happy than you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rodney, We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

They really good people they'll work with you keep up the...

They really good people they'll work with you keep up the good hard work 32 gang

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit.

The best customer service ever. I really love all the...

The best customer service ever. I really love all the attention towards me. They helped me out very quick and easy. Thank you very much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

The service I received was quick and Justin was friendly...

The service I received was quick and Justin was friendly and accommodating. Providing me a loaner so as not to disrupt my schedule is beyond great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Turn around time was as stated by Justin, thank you for...

Turn around time was as stated by Justin, thank you for meeting the time line, satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great service !!! Great experience!!! Great...

Great service !!! Great experience!!! Great professionals. Justin, Angus and Robert are the best. I won’t bring my vehicles any where else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Hi, thanks for taking the time to leave a review.

Great service. Justin, Angus and Robert are true...

Great service. Justin, Angus and Robert are true professionals. My vehicle was serviced quickly, washed and returned in excellent condition. I bring all my vehicles to them. They’re the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.