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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mindy was great to work with and helped me through the GM

Mindy was great to work with and helped me through the GM Employee family program. I am very happy with the CT4. The long wait was worth it. I would have expected a better detailing on the cars prep, but I understand that things needed to be ruchsed.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Sullivan, thank you for taking the time to leave us your honest feedback. If you are willing to give us another chance, please contact us at (815) 272-9990 so we can understand your situation better in order to try and turn your experience around. Thank you, Hawk Cadillac

Dealer response

We appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Very helpful.

Very helpful. Outgoing personality. I had the easiest experience ever at a dealership. Really appreciate them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Sincerely, Kelvin Nunez Service Manager

Customer Service was amazing.

Customer Service was amazing. I remember going to this dealership when I first moved back in town. When I walked in, I did not feel welcome. I went three years later and Customer Service was amazing and I felt welcomed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mindy is very thorough and patient in finding a car that

Mindy is very thorough and patient in finding a car that fit my budget and captured my heart as well. Everybody I met was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you have any further questions, please give us a call. We're always happy to help!

Todd did an excellent job throughout my car purchasing

Todd did an excellent job throughout my car purchasing process. I will definitely recommend him and Hawk Chevy to my family and friends.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

We're happy you found our staff to be so supportive during your experience here at Hawk Cadillac. Thanks for the recommendation, and have an amazing day!

John Glusak is a great sales representative that was

John Glusak is a great sales representative that was extremely informative and knowledgeable of the vehicle.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Vince, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

Melanie was such a pleasure to work with!

Melanie was such a pleasure to work with! She gave me different options and wanted to make sure I was comfortable with my purchase. I never felt pressure to buy anything. She made my car buying experience great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We sincerely value your business and look forward to your next visit! Sincerely, Kelvin Nunez Service Manager

When I tell you hawks dealership and Mindy made sure the

When I tell you hawks dealership and Mindy made sure the service was top tier …. Mindy is a one sales person. I’m happy with my 2024 . I definitely will be coming back for my next vehicle

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

Mel was top notch!

Mel was top notch! She went above and beyond with customer service! 10/10! 5 stars! Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Marissa, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Thanks for the recommendation, and have an amazing day!

Very nice bunch of folks.

Very nice bunch of folks. But not a big variety of certain vehicles. But I was very happy with all Who I dealt with with. And I'm not easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!