Reviews
Never received an email confirmation about the work done...
Never received an email confirmation about the work done on the car and never received pricing on a new key fob. Please if you would like an email
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback as it helps us improve. We hope that you have a great day!
Hawk Auto provided quick and excellent vehicle service,...
Hawk Auto provided quick and excellent vehicle service, along with top notch customer service. Provided a loaner due to vehicle having to stay overnight. 5/5
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great people to deal with. Nice waiting room. Car was...
Great people to deal with. Nice waiting room. Car was done in time for me to meet my commitments. They did offer me a loaner, but fortunately I did not need it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The service was great. I was so very thankful for a...
The service was great. I was so very thankful for a loaner car, and loved the care that went into making sure I was happy with my services. It is the care like this that keeps me a lifelong customer of subaru. Note: I drive over 30 minutes to go to this location because the customer service is better than any other.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Stop by a check out MsMindy patient and awesome to have...
Stop by a check out MsMindy patient and awesome to have on your side She will tell tell you the TRUTH! I love the way the entire team work hard to make sure you can afford your vehicle and they absolutely push safety for now and the future. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet Of Joliet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Thank you guys so much!
I can’t begin to tell you how great it is to have such a...
I can’t begin to tell you how great it is to have such a great person at customer service as Sean in Service Department. He went above & beyond to help us with our car that was towed in there. Obviously the repair bill for a 2003 Saturn VUE ended up way more than what it was worth, so he found a salvage place to buy & give us a little money towards something else. If we ever need repairs done in the future - we won’t go anywhere else but to you guys, or if we are ever in the market to purchase a car - we’ll do the same! What an outstanding person he is!!!!! Bonnie Soley
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again.
I've gotten 2 cars from this dealership,and both times I...
I've gotten 2 cars from this dealership,and both times I received excellent service. Even when I bring my car in for it regular check-up services the customer service is excellent.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet
Service was OK just disappointed that I got the coupon...
Service was OK just disappointed that I got the coupon the day after I had my service done. Service was OK just disappointed that I got a coupon the day after I had my service done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Great customer service from Hawk Subaru service...
Great customer service from Hawk Subaru service department. I like how the prices are posted on the website so I know what I am paying ahead of time. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet
Excellent service as always on my last service date. Jeff...
Excellent service as always on my last service date. Jeff Colbert made sure I was happy with my service and went out of his way to make my day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet