Skip to main content

Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Once again we have returned to Hawk Chevrolet of Joliet...

Once again we have returned to Hawk Chevrolet of Joliet for our leasing needs. Jevon Dyer went above and beyond to make everything happen the way we wanted it, as well as in a timely manner. Highly recommend him for your next Chevrolet purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

Service and diagnostics to problem was spot on. Justin,...

Service and diagnostics to problem was spot on. Justin, my customer service rep, was very helpful and friendly, and kept me updated. I am definitely coming back when service is needed. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Returned to Hawk Chevrolet to check out what they could...

Returned to Hawk Chevrolet to check out what they could offer near the end of my lease. Jevon Dyer went above and beyond to make a great deal happen. He was straight forward and understood exactly what I wanted. Highly recommend him for your next Chevrolet purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

1. Utilized shuttle service. Alex was very friendly and...

1. Utilized shuttle service. Alex was very friendly and courteous 2. Vehicle was completed within the allotted time and estimate. 3. Check out was very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Martin was kind, honest, and knowledgeable. I'm very...

Martin was kind, honest, and knowledgeable. I'm very picky and he had patience and understanding towards my finacial needs vs. my desire for a specific type of vehicle. He was able to procure my financing and put me in a beautiful vehicle that suited my needs for safety, as well as the room and durability for hauling just about anything I want. I highly recommend you head down to Hawk and ask for Martin. He's a family man and makes you feel like part of his.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

I am very thankful for the fast service. My appointment...

I am very thankful for the fast service. My appointment was for 11:00 am. I arrived an hour early and they were able to take care of me right away. I was out by 11:45 am. Very friendly and courteous staff. I love the information monitor that shows you the progress of your vehicle while it's in service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Take care!

Great service well trained made me feel like chevy...

Great service well trained made me feel like chevy dealership had my back he's just a all around nice and good car sal es man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

Went in for an oil change. Sean showed me (again!) how...

Went in for an oil change. Sean showed me (again!) how to operate the after market remote start, that I had installed at the time I purchased my vehicle. When the service work was done, I was pleasantly surprised that they had washed the vehicle!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Robert was helpful during check in and check out. Good...

Robert was helpful during check in and check out. Good with people. Showed my problem has prices for repairs and other ideas. Will call Robert in future

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Todd was great. He help getting things rolling before our...

Todd was great. He help getting things rolling before our arrival. He was able to run our credit pull up the car we wanted and start on the mounds of paperwork that comes with buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet We are always more than happy to assist you if anything else comes up. Take care! !