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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was the best experience I have ever had buying a...

This was the best experience I have ever had buying a car. The salesman lead us right to the perfect car. We were there a very short time and got exactly what we wanted. The next car we buy will come from that dealership as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Great service personnel. Will tell all MySubaru friends I...

Great service personnel. Will tell all MySubaru friends I plan to purchase a new car for my granddaughter for graduation present in the mer future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Hawk Chevrolet Of Joliet! We sincerely value your business and look forward to your next visit!

Hawk Chevrolet has always been great in customer service...

Hawk Chevrolet has always been great in customer service and the service department. I have developed a good friendship with people at Hawk throughout the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

He has great customer service and he really helped me...

He has great customer service and he really helped me when it came to finding the right car. Definitely can't wait to buy another car through him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

The service employees were very courteous and helpful....

The service employees were very courteous and helpful. The service started on time, and the vehicle was finished in a very reasonable amount of time,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Every time I visit Hawk it’s always a pleasure I’m never...

Every time I visit Hawk it’s always a pleasure I’m never disappointed and they are always so understanding. Hawk service and sales department are awesome they will continue to get my business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Hawk Chevrolet Of Joliet! We sincerely value your business and look forward to your next visit!

Hawk Cadillac did a great job. Also they delivered the My...

Hawk Cadillac did a great job. Also they delivered the My Cadillac CTS prior to the promised time. Thank you. Great job. A big Thank you goes to the Service Rep Tim Christ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This Chevrolet Hawk dealership personnel was very very...

This Chevrolet Hawk dealership personnel was very very welcoming they treated me with kindness and respect and was very professional I love mama I really love that peppermint tea thank you for allowing meTo express my feelings for Chevrolet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Good service. It took a little longer than I thought it...

Good service. It took a little longer than I thought it would the man that checked me in was courteous and helpful nice waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, your satisfaction is our top priority. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We sincerely value your business and look forward to your next visit. Take care!

Pleased that waiting area and restroom was very clean....

Pleased that waiting area and restroom was very clean. My service advisor was Micah Collins and she didn’t seem very attentive to listening to my oil reduction problem. The waiting time board showed that I would be done at 12noon , the time never changed and it ended up taking 3 1/2 hrs instead of one hr. I finally went to check on things myself.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, your satisfaction is our top priority. We will be sure to pass along your concerns to the team. Don't hesitate to reach out if you'd like to further discuss this, as we are always looking for ways to improve. We hope you have a great day.