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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hawk Auto is The Best. My service department knows how to...

Hawk Auto is The Best. My service department knows how to take care of me real nice. I couldn’t ask for a better set of Servive People

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I received good communication while I waited and was kept...

I received good communication while I waited and was kept updated. The service options were well explained but there was no pressure. Facility was clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are not honest, can't be trusted, always finding a...

They are not honest, can't be trusted, always finding a way to make a buck.. wanted to take my whole transmission apart so they can charge me to either fix it or pay over $600 to tell me what they already knew wasn't the problem..don't trust them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have had 0 issues with Hawk Chevrolet. They always have...

I have had 0 issues with Hawk Chevrolet. They always have a loaner car when I need one and always communicate me if there are any issues (like having to order parts to complete the job). I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great guys... made buying easy on. me.... thanks hawk...

Great guys... made buying easy on. me.... thanks hawk Joliet.. will recommend you guys. Todd was a great salesman and the finance guy to.. sorry I can’t remember his name

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jonathan Vera was a tremendous help with purchasing my...

Jonathan Vera was a tremendous help with purchasing my truck. We drove four hours to get to Joliet and it was well worth it. The sales and finance departments were very friendly and professional. Thanks, Chris Kirby 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service done on my 2008 Corvette was done expertly by...

The service done on my 2008 Corvette was done expertly by Jim. Working with Mica Collins was a fantastic experience. She really knows and understands her customers. she was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful and courteous. They went and found a tie for...

Very helpful and courteous. They went and found a tie for me and had the car ready to go when the tire arrived! Great time management! I could’ve gone to a tire place but Hawk beats them all with their service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wiper blade flew off the car this morning after...

Wiper blade flew off the car this morning after Saturday's oil change and maintenance service. Got run around all Monday over phone. Done now

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’m so very thankful for the service we received when...

I’m so very thankful for the service we received when recently buying our car! They made sure that all our needs were met until the very end! Thank you Hawk!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.