Skip to main content

Hawk Chevrolet of Joliet

(4,814 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I was happy with the prompt service I received without an...

I was happy with the prompt service I received without an appointment. The service personnel were friendly and courteous. I liked that my truck was washed as part of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

I purchased a new car that was leaking oil. My husband...

I purchased a new car that was leaking oil. My husband brought it in for service. The service man asked him what he did to the car in an accusatory statement. We owned the car for 5 days. We only drive it home. The car was fixed quickly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

My experience was excellent service tec made sure my...

My experience was excellent service tec made sure my outback is ready to take a trip with my family to enjoy the fall colors While I waited Chris had Tom show me some of the pre-owned Subarus for my neighbor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us at Hawk Chevrolet Of Joliet. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Pleasant employees,service performed correctly and in a...

Pleasant employees,service performed correctly and in a timely manner. I'll change was free due to being initial one. Had tired rotated for prper wearing.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

John G was fast, efficient, and very polite. He listened...

John G was fast, efficient, and very polite. He listened to what our needs were and didn’t stray from that. Wasn’t trying to sell new like these other dealerships. Would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your feedback about our team. We're glad John could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

Great job very pleased well done I have used Cadillac...

Great job very pleased well done I have used Cadillac for my business for many many years myself and also my wife completely satisfied with the service with the loaner car worked out well I’m sure the business will be the same in the near future thanks Gary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, it's feedback like yours that really keeps us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Great service , quick and easy. I made appointment easily...

Great service , quick and easy. I made appointment easily and the staff was very friendly also. I don’t feel they are pushy and I think I can trust what they are telling me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

He did a very good job help me out my car got total on...

He did a very good job help me out my car got total on 9/29/20 and he help get me back on the road!! Thank you for everything!! God bless you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the wonderful feedback! If there is anything else that we may do for you, please do not hesitate to reach out and let us know. Take care!

I bought the car there when the name wasBill Jacobs so I...

I bought the car there when the name was Bill Jacobs so I like the service then and you guys haven't changed in fact you are better So keep doing good and I will keep Coming back thanks for being good Thanks for Mica and Sean they are good People

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Excellent with everything they did. Amazing. Will take...

Excellent with everything they did. Amazing. Will take my car back for sure. The loaner was great. I don’t know what else to say

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!