Reviews
Great salesman
Knowledgeable, personable and dedicated. He took his time and answered every question I asked (and I asked a lot). He followed up but wasn’t pushy and he was very patient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GREAT
I love bringing my car to you guys cuz everyone is so wonderful and friendly... I feel like you are my family. I love Alex. He is a most wonderful person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
Gran servicio por Jesus
Jesus Rodriguez nos pudo ayudar a llevarnos un hermoso 2018 Chevy Malibu, estamos muy contentos por el profesionalismo y en la manera que Jesus nos ayudo en todo, 100% recomendado
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car Purchase W/Martin Arguilar
Efficient, Fast, Friendly, and so much more. Martin Arguilar has been my go to sales man for 8 years. I’ve bought 5 cars with him Between my husband and I. Lost count of how many people I’ve referred to him. He never fails to treat you as family, and to never push your concerns about buying aside. He’s never pushed anything we didn’t want to purchase on us like other sales people. Honestly Martin makes the buying process like no other!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! Martin will be happy to have been recommended. We hope to see you soon!
A great job
Every one there went out of there way to help me understand the operation of devices on the car as well as installing the parts I needed. GREAT JOB!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
Great Experience!
James was extremely informative and patient. We did 2 test drives and I was sold! He did his best to get me a great deal. I love my Equinox and I will reccomend him to anyone looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
Jesús excelente servicio
Jesús Rodríguez me pido ayudar con el crédito para un auto a pesar de mi situación que no era muy buena, supo explicarme todo bien en Español y darme pagos cómodos a mi bolsillo, excelente servicio de Jesús y de los recomiendo 100%.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mindy is THE BEST!
Mindy is absolutely the best. She has been helping us for years with all our vehicles. We wouldn’t go to anyone else. We love her like family. Perry and Mary Jo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! Mindy will be happy to have been recommended. We hope to see you soon!
Oil pump
I broke down with the same problem that they claimed they fixed. I had to get towed back to Michigan my oil pump went out and supposedly they installed a new one that one went out for some reason
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like to have a better understanding about your experience. Please reach out to our Customer Experience Manager, Amy Birmingham, at (815) 272-9385 at your earliest convenience and we will do our best to resolve this with you
Quality customer service
Hello I enjoyed my stay at your business while my vehicle was being serviced. I’ll definitely be returning to have my vehicle service. I had three recalls on my vehicle and two of them were fixed within 2 hrs. Thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!