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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying g new car!

Our salesman, Danny Dutkiewicz was very informative& cheerful. He had much knowledge of the car we were interested in. We also worked with Will, the manager that helped us get to the price we wanted. Ed helped us in finance...very efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Excellent Customer Service

My husband and I had a wonderful experience from the minute we walked in the door to the minute we were handed the keys to our new vehicle! We worked with a handful of different people and everyone was equally as friendly and informative. We will be recommending Hawk Mazda to anyone we know in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Always prompt and complete

Always friendly and prompt take in. Service is complete as expected. Coupons help with the maintenance costs for this vehicle. Review of service is informative and keeps you updated on vehicles maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

Great service with fancy shoes

Jesus was very personable. He greeted us immediately and was attentive to our needs. He explained our options and offered to show us what we could afford. He was fun and friendly. Our test drives were fun and we enjoyed Justin Bieber music! Thanks for taking care of us with the purchase of my daughters new car. He was great and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

Sales

Great customer service . Helped me with a great value on my trade even though I was negative on the car. They cleaned the new vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

Completely satisfied

I was driving past the dealership and realized I needed an oil change. So I stopped in without an appointment. Mike was able to get me in right away. The staff at Hawk is very friendly. I was in and out of Hawk in a reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Great service

Jesus was super helpful and worked with me to find the right car. He was very friendly and fun to work with! We had fun! I’d recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Bad experience for a simple repair

Brought my 2018 Traverse in for a small repair. A small plastic piece around fog light broke. Stopped in early in the day to see if they had the part and how much it would cost. They said part was in warehouse in Rockdale could be in that afternoon so I made a 2:00p.m. Appt. for that day. I was told part was 100.00 and popped in in less than a minute no labor charge. Came back at 2:00 and waited for almost 2.5 hours and was charged $127.00 labor when I was told no charge. Sad when you spend 40 grand on a vechicle and they pull some xxxxxxxx like this. Not happy ar all

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us. We regret to hear about the situation you have described. Service Manager, Sean Drane at 815-725-7110 X1265

Great service by Angel

Friendly great service. We appreciated the time and attention Angel provided us. We had time issues and made whole process fast and easy. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Friendly staff and very helpful

Test drove a few cars here. All of them were in good condition and fairly priced. I would buy from there again and also recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!