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Hawk Chevrolet of Joliet

(4,849 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent salesman

The salesman Nestor was very helpful to My husband and me going thru the whole process of buying our 2019 Chevy equinox. Thanks for all the help that we received. We would recommend Hawk’s of Joliet to anyone we know . Once again thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

Oil change and tire patch up

U guys do a awesome work but the time waiting was way to long Not sure why it took so long but Hopefully u guys hire more people so we all don’t have to wait so long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Amy Birmingham at (815) 272-9385 to discuss your concerns, as your satisfaction is of utmost importance to us.

Excellent Customer Service and stress free buying experienc!

Brian Biddle in sales was awesome! Took the time to explain everything on my 2017 Silverado. Excellent customer service and I would definitely recommend to go see him. Then it was on to Brian Lieser the general sales manager/finance. He kept his word on running only 2 credit inquiries. He was outstanding! Hawk Chevy is the BEST!!! AN UPDATE- Just went in today on Saturday July 5th to straighten out a small problem with my financing contract and I was in and out in 5 minutes with Matt Vega. He is the finance manager and he had everything ready when I arrived! He is Awesome! Also thanks to Brian Lieser on Friday for getting all the info for Matt. Great people to do business with. Highly recommend Brian Biddle, Brian Lieser, and Matt Vega!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Great job

Although it took time because it was very busy, they did an excellent job and even have me a coupon for a Visa card that came with an oil change. I will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hawk Chevrolet of Joliet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Amazing

Jesus Rodriguez was an amazing everywhere I’ve went they told me no but. He got me a brand new car same day with no credit! Come see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day.

Helped me out of a debt!!!

Thank you for all ur help ill recommend my friends and family! You guys are outstanding. Went to other dealerships n they didnt help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Exceptional Service

All around great service from the Sales Team (Tom Saieg), Finance and service department. We will continue to be loyal Hawk Chevy/Cadillac customers for years to come. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

2018 Camaro

Very helpful and easy to work with. That goes a long way at a dealership! Huge thanks to Mindy for her dedication to making this a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Mindy will be happy to have been recommended. We hope to see you soon!

Cadillac service

Great friendly service. Would definitely come back. They were very helpful. I waited for my car within a reasonable time. Great job Cadillac. I’m a forever custoner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Great service

Brought my Tahoe in for 2nd. Service. Hawk did a full check of my vehicle, changed oil , rotated tires and washed the car. Promised the car back in one hour and they were right on time. Very happy overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.