Car Revolution of Maple Shade

Thank you for taking the time to share your experience, and we want to sincerely apologize for the frustration and disappointment you’ve encountered. Your feedback is being taken very seriously. We are truly sorry to hear that your experience with our dealership did not meet your expectations, especially regarding the clarity of pricing, financing disclosures, and vehicle preparation. Our goal is to ensure every customer receives transparent, respectful, and professional service and it’s clear that, in this case, we fell short. We understand how concerning these issues are, particularly for someone placing their trust in us. We want to make this right and would appreciate the opportunity to look further into your situation, including the documentation, the condition of the vehicle at delivery, and the charges you mentioned. Our management team is already reviewing the matter internally, and we would welcome a chance to speak with you directly to better understand the full details. Please contact our Customer Relations Manager, Kate at (856) 347-4400 at your earliest convenience. We’re committed to addressing your concerns and working toward a resolution. Thank you again for your honest feedback it helps us improve, and we hope we can regain your trust.

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our pricing structure did not meet your expectations. Transparency and honesty are very important to us, and it’s clear we need to do a better job of clearly communicating all aspects of the purchase process including fees and final pricing. We’re glad to hear you found our staff friendly and professional, and we truly appreciate your understanding of their role. That said, we take your concerns seriously and would value the opportunity to review your specific situation to see how we can improve and clarify things moving forward. If you’re open to it, please reach out to our Customer Relations team at (856) 347-4400. Your feedback helps us grow, and we hope to earn another chance to serve you better in the future.

Thank you so much for the great feedback! We're glad to hear our team was friendly, prompt, and able to get you into the car you were looking for. Enjoy your new ride, and don’t hesitate to reach out if you need anything in the future. We appreciate your business!

We truly appreciate your recommendation and are grateful for your kind words. If you need anything else in the future, don’t hesitate to reach out. We’re here to help!

Thank you for sharing such a wonderful review! We’re thrilled to hear that Mark provided you with an exceptional experience. His professionalism, transparency, and commitment to customer satisfaction truly make him stand out, and we’re glad he helped you secure a great deal on your newly purchased ride!

We’re very sorry to hear about your experience and appreciate you taking the time to bring this to our attention. What you described does not reflect the transparent and respectful experience we aim to provide for every customer. We understand how frustrating it must have been to see a different price than what was advertised, and we sincerely apologize for any confusion around certification or additional fees. Your feedback is being taken seriously, and we’re actively reviewing our process to ensure pricing is clearly communicated upfront. We’d appreciate the opportunity to speak with you directly to better understand the situation and see how we can make it right. Please reach out to our management team at (856) 347-4400. Thank you again for your feedback it helps us improve, and we hope to regain your trust.

Thank you so much for this incredible review! We’re thrilled to hear that Mark made your car-buying experience so smooth and enjoyable. Her patience, expertise, and no-pressure approach truly make a difference. Congratulations on your Toyota RAV4, and we’re so happy you’re confident in your choice! Your recommendation means the world to us. Enjoy your new ride!