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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 17 years
Dealership experience 17 years

Greetings, My name is Vy “Vee” Nguyen “Winn”. For the past 10 years, I’ve had the pleasure of serving the Wichita and surrounding communities in all it’s automotive retail needs. Being the ONLY Lexus master certified sales person means that I will provide you the very best sales experience with no pressure. Also exprienced with Mercedes Benz, BMW, Porsche, Jaguar, Land Rover, Audi, Mini, and Acura so, I can provide a true one stop shopping experience. Also, proud to be a Shocker Alumni/graduate of Wichita State University and a member of NewSpring church.

Reviews

salesman was great and dealership was good .

salesman was great and dealership was good .finance on the other hand was less so, had a wire transfer done because you don't accept cashiers checks and one from wife's credit union was returned to her credit union for some reason not explained. while the one from mine using the exact info was good to go' delayed our delivery by a day to get a cash withdraw instead

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All service done in timely manner and service advisor did

All service done in timely manner and service advisor did a good job explaining everything.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

As always excellent customer service!

As always excellent customer service!!! I won't buy any other car than a Lexus at Walser.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Miss the loaner car.

Miss the loaner car. Was told 1.5 hours, I was there for 2.5. The massage chairs and a car wash are nice but an extra hour want planned that morning and glad I was able to work remote.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

These guys a great especially Vy, he is always respectful

These guys a great especially Vy, he is always respectful of my time and make buying a vehicle a pleasant experience. We are repeat customers and wouldn’t hesitate referring friends and family to Vy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a Friendly professional experience.

We had a Friendly professional experience.. VY our sales technician gave us all the information in a clear concise manner. We are happy with our experience at Walser -would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience, easy from beginning to end.

Great experience, easy from beginning to end. Thank you for making it so easy every time I come in for service!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience.

Great experience. Working with Vy on new car while service department changed oil. I worked with Jeff in service department. He is always helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very pleased with Lexus of Wichita!

Very pleased with Lexus of Wichita! Appointment was on time, car washed and service was excellent! Employees were all friendly and made sure things were done properly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is the fifth car I have bought from Vy Nguyen and he

This is the fifth car I have bought from Vy Nguyen and he is wonderful to work with. He is knowledgeable, and efficient with the transaction. I am happy to continue trading with Vy and Walser

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.