Reviews
salesman was great and dealership was good .
salesman was great and dealership was good .finance on the other hand was less so, had a wire transfer done because you don't accept cashiers checks and one from wife's credit union was returned to her credit union for some reason not explained. while the one from mine using the exact info was good to go' delayed our delivery by a day to get a cash withdraw instead
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All service done in timely manner and service advisor did
All service done in timely manner and service advisor did a good job explaining everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always excellent customer service!
As always excellent customer service!!! I won't buy any other car than a Lexus at Walser.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miss the loaner car.
Miss the loaner car. Was told 1.5 hours, I was there for 2.5. The massage chairs and a car wash are nice but an extra hour want planned that morning and glad I was able to work remote.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
These guys a great especially Vy, he is always respectful
These guys a great especially Vy, he is always respectful of my time and make buying a vehicle a pleasant experience. We are repeat customers and wouldn’t hesitate referring friends and family to Vy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a Friendly professional experience.
We had a Friendly professional experience.. VY our sales technician gave us all the information in a clear concise manner. We are happy with our experience at Walser -would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, easy from beginning to end.
Great experience, easy from beginning to end. Thank you for making it so easy every time I come in for service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Working with Vy on new car while service department changed oil. I worked with Jeff in service department. He is always helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with Lexus of Wichita!
Very pleased with Lexus of Wichita! Appointment was on time, car washed and service was excellent! Employees were all friendly and made sure things were done properly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the fifth car I have bought from Vy Nguyen and he
This is the fifth car I have bought from Vy Nguyen and he is wonderful to work with. He is knowledgeable, and efficient with the transaction. I am happy to continue trading with Vy and Walser
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car