Reviews
Our First Lexus
Walser Lexus is a very professional, well-operated dealership that truly emphasizes customer service. Thank you so much, Dan McMahon, for being patient with us as we meticulously searched for our perfect Lexus. We are so pleased with the vehicle we found and the care we received in doing so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased new ES 350f
Vy was great - I love the car and you guys were extremely fair with my trade-in and the new car. I would absolutely recommend Vy and your dealership! Gary Anderson
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought an used Toyota Camry at a Lexus dealer
Although I was a long time Lexus customer, I was still very intimidated with all the expensive Lexus in the parking lot. I was just looking for an used 2010 Toyota Camry. This is my first visit of Walser Lexus after many years of absence. I really like the new environment: Upfront price (no haggle), one contact person. I didn't have to deal with manager or finance person. In addition of Carfax, Walser provides "Official Vehicle Documents" explaining the Service History with Invoices and repairs on my 2010 Camry before putting her on the lot. I was very impressed. When I walked around the lot looking for vehicles, there was no salesman rushing out to greet me. Other people may not like it. But I like the no pressure in the air. Since I like the new ownership, I'm keeping the Walser license tag on my Camry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchaser
This was a very easy, professional and non pressure buying experience. My salesman, Vy Nguyen is the best! My husband and I favor this dealership in Wichita, Kansas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT EXPERIENCE!
My wife and I were wanting to downsize from an SUV to a car. We went to Walser to meet with Rosalie on the recommendation of a friend. We were pretty sure we new what we wanted but she helped us find something better yet. She was so friendly and helpful...not pushy at all. The general manager Scott was super friendly and supportive. Erick helped with financing. The whole experience was laid back with no pressure. It's surprising that other dealerships don't get that. Thanks to everyone at Walser!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my Lexus
Corey was the best salesman ever. Alan helped us with leasing. Scott was very kind. And we couldn’t be happier with the hassle-free buying of our new Lexus. Best experience we’ve ever had buying a car by far!! Thanks everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus of Wichita
Such a great experience buying a car from Lexus of Wichita. Sometimes this process can really be a pain, but the great folks made at Lexus of Wichita made it so easy. Rosalie was an absolute pleasure to work with. She was punctual, professional, and very direct with answering questions and having cars ready for us to test drive. The next purchase I make will definitely be from Lexus of Wichita!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amelia Sumerell
Great thanks experience with Sawyer and Scott. Excellent service, knowledge of the cars, and follow up! I have always owned Lexus SUVs but I was thinking about getting something different but came back to this product. I can’t say enough about how well I was treated by Sawyer and Scott.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms Real Estate
I was treated very fairly with lots of respect. I feel like this will always be my dealership because of the people of LEXUS Wichita
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
I took my RX to Lexus of Wichita on 02/14/2020 at 8:15 AM, for oil and filter change, 30,000 miles service. My adviser was Rachel and she was super efficient and professional. My previous experience with a different adviser was awful! but this time, Rachel really exceeded my expectations.. She went over every detail including possible recalls my car could need. She called me when it was ready and is because of her that I will take my car again to your place for any service. Rachel is very kind and diligent, SHE IS THE BEST!! She deserves a 5+ in my book. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair