Reviews
Everyone we met at the dealership was very friendly, knowledgeable and helpful. Looking forward to a positive relationship.
Everyone we met at the dealership was very friendly, knowledgeable and helpful. Looking forward to a positive relationship.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review, we appreciate your kind words for our team and look forward to helping in the future!
The staff are all friendly, knowledgeable and never pressure. I have never been to another dealership like Mazda in Concord! Love my new 2026 CX-50!! Thanks Mazda for making the car buying experience worthwhile!
The staff are all friendly, knowledgeable and never pressure. I have never been to another dealership like Mazda in Concord! Love my new 2026 CX-50!! Thanks Mazda for making the car buying experience worthwhile!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so happy to hear it was a great experience with Danielle and look forward to having you be a part of the Grappone Mazda family.
Everyone was very polite and helpful. Very clean building as well. Didn’t have to wait very long.
Everyone was very polite and helpful. Very clean building as well. Didn’t have to wait very long.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! If you need anything in the future, let us know!
Smooth process. Everybody is kind and helpful. They are accommodating! All went well from my inquiry until I got my brand new car!
Smooth process. Everybody is kind and helpful. They are accommodating! All went well from my inquiry until I got my brand new car!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and kind words to our team! We appreciate it, and congratulations on your new vehicle.
Excellent service and very friendly and knowledgeable sales people tim was absolutely amazing would definitely buy another vehicle from hom
Excellent service and very friendly and knowledgeable sales people tim was absolutely amazing would definitely buy another vehicle from hom
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate your 5-star review! Congratulations on your new Mazda!
Great people, everyone was very helpful, answered all my questions. Will definitely recommend them to all my friends.
Great people, everyone was very helpful, answered all my questions. Will definitely recommend them to all my friends.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-Star review and kind words about our team!
Josh was super to work with!
Great group!
I had an incredible experience with Tim at Grappone. Easy, fast, hassle free and no nonsense. Would recommend without reservation.
I had an incredible experience with Tim at Grappone. Easy, fast, hassle free and no nonsense. Would recommend without reservation.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Luke, thank you for your 5-star review and kind words about Tim! We will let him know and let us know if you need anything in the future!!
Stopped by just to give a Mazda a shot. I didn’t realize they were owned by Grappone. Matt was our salesman. He never pushed and always was agreeable to whatever I asked to drive. I drove 4 different cars and finally settled on the CX-50. Love this car. Matt was fantastic and the dealership was easy to deal with. Thank you !
Stopped by just to give a Mazda a shot. I didn’t realize they were owned by Grappone. Matt was our salesman. He never pushed and always was agreeable to whatever I asked to drive. I drove 4 different cars and finally settled on the CX-50. Love this car. Matt was fantastic and the dealership was easy to deal with. Thank you !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Casey, we are so happy to hear you had a great experience with Matt and purchasing a CX-50! Congratulations!
I’ve purchased 3 vehicles from Grappone - it eliminates the stress of your typical dealership.
I’ve purchased 3 vehicles from Grappone - it eliminates the stress of your typical dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review and continued purchases with us. We greatly appreciate it!
Dealers were friendly, not pushy, clean nice new building, with pleasant photos, had water and snacks and nice restrooms,
Dealers were friendly, not pushy, clean nice new building, with pleasant photos, had water and snacks and nice restrooms,
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! We’re so glad you enjoyed your experience with us. Creating a friendly, comfortable, and welcoming environment is very important to our team, and we’re happy to hear that stood out during your visit. We appreciate you taking the time to share your feedback and hope to see you again in the future!