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Grappone Mazda

(119 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (603) 803-5023 (603) 803-5023
Used (603) 338-9256 (603) 338-9256
Service (603) 499-4651 (603) 499-4651

Inventory

See all 191 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2023.
We offer low, upfront, market-based pricing on all vehicles, ensuring fairness and clarity. Our Product Specialists' pay is not based on the vehicle price, so there's never a hidden agenda. Experience peace of mind with our 3-day money-back guarantee on all vehicle purchases and 30-day exchange policy on pre-owned vehicles.

Service center

Phone number (603) 499-4651

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grappone Mazda from DealerRater.

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A very positive experience. Miasar, the salesman, responded to my inquiry regarding a specific car almost immediately. This car was rare due to its color, and the dealership was the only one within 200 miles where it was expected to arrive. The car was still in transit, but the seller quickly did everything necessary to make the buying process as easy as possible. Miasar stayed in contact with me the entire time until the car was on the dealer's lot, a couple of days later. All financial matters were handled without delay. The seller was polite and professional. The whole purchasing process took probably about 30 minutes.No pressure, everything was handled in a professional manner. I recommend this business to anyone who would like to go through the process of buying a car without any negative emotions.

A very positive experience. Miasar, the salesman, responded to my inquiry regarding a specific car almost immediately. This car was rare due to its color, and the dealership was the only one within 200 miles where it was expected to arrive. The car was still in transit, but the seller quickly did everything necessary to make the buying process as easy as possible. Miasar stayed in contact with me the entire time until the car was on the dealer's lot, a couple of days later. All financial matters were handled without delay. The seller was polite and professional. The whole purchasing process took probably about 30 minutes.No pressure, everything was handled in a professional manner. I recommend this business to anyone who would like to go through the process of buying a car without any negative emotions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Silas went above and beyond. Pleasure to do business with. Will continue to buy from Grappone.

Silas went above and beyond. Pleasure to do business with. Will continue to buy from Grappone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent experience. Very warm And inviting. Appreciated that Danielle handled all our needs. I highly recommend this dealership.

Excellent experience. Very warm And inviting. Appreciated that Danielle handled all our needs. I highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I have used Grappone before and would use them again- Matt Collins was very professional and friendly and I felt very comfortable asking all the questions I had - i like that he had a down to earth approach and easy to talk with - i would definitely recommend him - Vicky Dyer

I have used Grappone before and would use them again- Matt Collins was very professional and friendly and I felt very comfortable asking all the questions I had - i like that he had a down to earth approach and easy to talk with - i would definitely recommend him - Vicky Dyer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words, Vicky! We’re thrilled to hear Matt made you feel comfortable throughout the process and took the time to answer all your questions. We truly appreciate your continued trust in us and your recommendation. Enjoy your new vehicle, and we look forward to seeing you again in the future!

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Professional, knowledgeable, friendly staff. It was the most efficient and easiest car buying experience I have ever had. I highly recommend Grappone Mazda.

Professional, knowledgeable, friendly staff. It was the most efficient and easiest car buying experience I have ever had. I highly recommend Grappone Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so glad to hear your experience with the Grappone Mazda team was professional, efficient, and easy from start to finish. Buying a vehicle should feel straightforward and enjoyable, and we’re happy our team delivered that for you. We truly appreciate your recommendation and look forward to helping you again down the road!

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This dealership is clean, spacious and welcoming. I love the upstairs timeline that shows the history and growth of this business, it is a personal touch that I really noticed and appreciated. The staff are welcoming, transparent, and patient. They answered so very many questions, making me feel comfortable about my decision.

This dealership is clean, spacious and welcoming. I love the upstairs timeline that shows the history and growth of this business, it is a personal touch that I really noticed and appreciated. The staff are welcoming, transparent, and patient. They answered so very many questions, making me feel comfortable about my decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We’re glad you enjoyed the history timeline and appreciated the personal touch behind it. It also means a lot to hear our team helped make you feel comfortable and informed throughout the process. We truly appreciate you choosing us!

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I went to so many different dealers to find my first car. Grappone was the last dealership I went to but I wish it was the first. If you want to be treated like a person and not talked down to. Come here! I felt excited and wanted to do business, since I didn’t feel like I was being targeted or lied too. I worked with Miasar, he was so great! He worked very smoothly and kindly. I would recommend him over and over! He isn’t the typical “salesman” that makes you feel like you know nothing and are being robbed of your money. I recommend him and this place! Their work ethic is amazing, even Carol who does the paperwork was an angel on earth and made my life so easy! I would come back in a heartbeat!

I went to so many different dealers to find my first car. Grappone was the last dealership I went to but I wish it was the first. If you want to be treated like a person and not talked down to. Come here! I felt excited and wanted to do business, since I didn’t feel like I was being targeted or lied too. I worked with Miasar, he was so great! He worked very smoothly and kindly. I would recommend him over and over! He isn’t the typical “salesman” that makes you feel like you know nothing and are being robbed of your money. I recommend him and this place! Their work ethic is amazing, even Carol who does the paperwork was an angel on earth and made my life so easy! I would come back in a heartbeat!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re so glad you had a great first car-buying experience with Miasar and Carol. Creating a comfortable, honest, and pressure-free experience is exactly what we strive for. We truly appreciate your recommendation and look forward to seeing you again in the future!

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Very easy to work with. Eager to make you feel comfortable and explain the purchasing process.

Very easy to work with. Eager to make you feel comfortable and explain the purchasing process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We’re so glad you had an easy and comfortable experience with our team. We appreciate you choosing Grappone and hope to see you again down the road!

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After expressing an online interest in a vehicle, I received a very prompt response. They were very flexible scheduling a test drive, to make it convenient for me. All of the staff are very friendly.

After expressing an online interest in a vehicle, I received a very prompt response. They were very flexible scheduling a test drive, to make it convenient for me. All of the staff are very friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We’re glad our team was able to respond quickly and make scheduling your test drive easy and convenient. Providing a friendly and flexible experience is something we take seriously, so it’s great to hear that came through. We appreciate the opportunity to work with you and hope to see you again down the road!

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Excellent experience. We were greeted immediately, the sales rep listened to our explanation that we did not know which of 3 cars interested us. He went over all 3 with comparisons. The test drive was excellent with detailed explanation of features. After going through numbers and trade details we left with paperwork containing crystal clear explanation of how to wire purchase price. Pickup experience was also excellent with clear paperwork, scheduling of 1st service appointment and generous time in the car connecting the phone and going over how to customize various settings.

Excellent experience. We were greeted immediately, the sales rep listened to our explanation that we did not know which of 3 cars interested us. He went over all 3 with comparisons. The test drive was excellent with detailed explanation of features. After going through numbers and trade details we left with paperwork containing crystal clear explanation of how to wire purchase price. Pickup experience was also excellent with clear paperwork, scheduling of 1st service appointment and generous time in the car connecting the phone and going over how to customize various settings.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review. We’re glad the team made it easy to compare your options and kept everything clear from start to finish. It’s great to hear the delivery and setup were helpful too. Enjoy your new car, and let us know if you need anything along the way.

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