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Grappone Mazda

(148 reviews)
Visit Grappone Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (603) 803-5023 (603) 803-5023
Used (603) 338-9256 (603) 338-9256
Service (603) 499-4651 (603) 499-4651

Inventory

See all 201 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2023.
We offer low, upfront, market-based pricing on all vehicles, ensuring fairness and clarity. Our Product Specialists' pay is not based on the vehicle price, so there's never a hidden agenda. Experience peace of mind with our 3-day money-back guarantee on all vehicle purchases and 30-day exchange policy on pre-owned vehicles.

Service center

Phone number (603) 499-4651

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grappone Mazda from DealerRater.

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I had such an amazing experience buying my car at Grappone Mazda. Josh and Courtney were absolutely fantastic — friendly, helpful, and incredibly easy to work with. They made everything feel simple and stress‑free, and I never once felt rushed or pressured. It honestly felt like buying a car from people who genuinely care. I couldn’t be happier with how smooth the whole process was. Highly recommend them both!

I had such an amazing experience buying my car at Grappone Mazda. Josh and Courtney were absolutely fantastic — friendly, helpful, and incredibly easy to work with. They made everything feel simple and stress‑free, and I never once felt rushed or pressured. It honestly felt like buying a car from people who genuinely care. I couldn’t be happier with how smooth the whole process was. Highly recommend them both!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Comfortable and low pressure. Everyone was friendly and helpful. Stock was good and matched website description.

Comfortable and low pressure. Everyone was friendly and helpful. Stock was good and matched website description.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear the process felt comfortable and low pressure, and that our team was friendly and helpful. Thank you for choosing Grappone Mazda!

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Danielle was fantastic! Very patient and efficient. By far the best experience, when purchasing a vehicle. Highly recommend Grappone Mazda

Danielle was fantastic! Very patient and efficient. By far the best experience, when purchasing a vehicle. Highly recommend Grappone Mazda

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind recommendation! We’re so glad to hear Danielle helped make your vehicle purchase a great experience. Her patience and efficiency are wonderful to recognize, and we truly appreciate you choosing Grappone Mazda.

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Clean, professional, organized and very welcoming to their customers. I will forever be a grappone client!

Clean, professional, organized and very welcoming to their customers. I will forever be a grappone client!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re grateful to hear you felt welcomed and that our team provided a clean, professional, and organized experience. It means a lot to have earned your continued trust, and we look forward to serving you for years to come.

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A pleasure to do business with. No pressure and matched a trade in offer from another dealer.

A pleasure to do business with. No pressure and matched a trade in offer from another dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for our 5 Star review! We are happy to hear that the process with Danielle was pressure-free and want to say welcome to the Grappone Mazda family!

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Josh Newhook kept his eyes open for the type of vehicle I needed. He was friendly and efficient, as were the entire staff at Grappone Mazda. Thanks for a no hassle experience.

Josh Newhook kept his eyes open for the type of vehicle I needed. He was friendly and efficient, as were the entire staff at Grappone Mazda. Thanks for a no hassle experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad Josh was able to help find the right vehicle for your needs and make the process friendly, efficient, and no hassle. We appreciate your kind words about the Grappone Mazda team and are grateful you chose us.

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This is my second time getting a car through Grappone and it was another great experience! Car buying is usually something that gives me anxiety, but they make the whole process so quick and simple with no pressure. The whole process was short and I was in and out in new car in about 2 hours.

This is my second time getting a car through Grappone and it was another great experience! Car buying is usually something that gives me anxiety, but they make the whole process so quick and simple with no pressure. The whole process was short and I was in and out in new car in about 2 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Grappone again! We’re grateful to have earned your trust a second time. We know car buying can feel stressful, so it means a lot to hear that our team helped make the process quick, simple, and pressure-free. Congratulations on your new car, and thank you for sharing your experience with us!

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Sales advisor was very knowledgeable. Low pressure sales approach at dealership. Staff and management communicated well and followed through on questions and requests.

Sales advisor was very knowledgeable. Low pressure sales approach at dealership. Staff and management communicated well and followed through on questions and requests.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We’re so glad to hear that Silas was knowledgeable, helpful, and able to support you in a way that felt low-pressure and respectful. Clear communication and follow-through mean a lot to our team, and we truly appreciate you recognizing that. Thank you for choosing Grappone!

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Grappone's staff is unmatched. They were the kindest, most helpful folks and made buying a new car a breeze!

Grappone's staff is unmatched. They were the kindest, most helpful folks and made buying a new car a breeze!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re grateful to hear our team helped make your new car purchase feel easy and enjoyable. We appreciate you choosing Grappone and hope you love every mile in your new vehicle!

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Excellent sales experience with Silas! He really helped with explaining how our new car works, so it was easy to drive the hour ride home! Everyone we dealt with at grappone made a point of being very pleasant! Our car is so fun with the instruments on the side.

Excellent sales experience with Silas! He really helped with explaining how our new car works, so it was easy to drive the hour ride home! Everyone we dealt with at grappone made a point of being very pleasant! Our car is so fun with the instruments on the side.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this! We’re glad to hear Silas helped make your new vehicle feel easy and comfortable before your ride home. We’ll be sure to pass your kind words along to him and the rest of the team. Enjoy all the fun features in your new car, and thank you for choosing Grappone!

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