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Grappone Mazda

(158 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (603) 803-5023 (603) 803-5023
Used (603) 338-9256 (603) 338-9256
Service (603) 499-4651 (603) 499-4651

Reviews

(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grappone Mazda from DealerRater.

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Everyone was very friendly and professional!

Everyone was very friendly and professional! The process was smooth and seamless. Would definitely recommend!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Probably the best experience I've ever had buying a car.

Probably the best experience I've ever had buying a car...and I've bought quit a few. My salesman Tim was great. I highly recommend you ask for him to ensure your experience is as good as mine was.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy car buying experience!

Easy car buying experience! Tim Bisson was a great help with the whole process and was knowledgeable and made me feel comfortable with my purchase!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

What a great experience!

What a great experience! No pressure, excellent conversations about what I needed – not what the dealership was trying to push that month, which is what happens at nearly all dealerships. My sales person acted more like a consultant, learning what my preferences and needs were before offering any suggestions. I received full market value for my trade-in as well. No come-ons, no gimmicks, no pressure whatsoever – I can't imagine buying a car elsewhere from now on.

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The whole process was easy and quick.

The whole process was easy and quick. Everyone was great! I will always go to Grappone Mazda.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty! We’re thrilled your experience was quick and easy, and we look forward to seeing you again at Grappone Mazda.

The entire team was fantastic to work with.

The entire team was fantastic to work with. They were able to get us exactly what we wanted and the price we wanted with no stress on my end.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re so glad we could make the process easy and deliver exactly what you wanted at the right price.

Folks were professional and friendly, process was clean

Folks were professional and friendly, process was clean and easy, price was a little high but likely reflected today’s inflated market. Car is in good clean condition. I’m happy with the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad our Grappone Mazda team made the process clean and easy, and we hope you enjoy your new vehicle for many miles to come.

Matt Collins was great to work with.

Matt Collins was great to work with. Answered all my questions. He made it easy. Everyone there was friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! We’re glad Matt and the team made your experience easy and welcoming.

It was a great experience.

It was a great experience. Silas explained and reviewed everything with us prior to us purchasing the vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We’re glad Silas made sure everything was clearly explained and that you had a great experience purchasing your vehicle.

This dealership is amazing!

This dealership is amazing! High quality service! Team members are very attentive and helpful and knowledgeable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re so glad you had a great experience with our team and appreciate you taking the time to share this!