Hertrich Chrysler Dodge Jeep Ram of Elkton

4.5
(169 reviews)
Visit Hertrich Chrysler Dodge Jeep Ram of Elkton
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–8:00pm
Tuesday 7:30am–6:00pm 8:30am–8:00pm
Wednesday 7:30am–6:00pm 8:30am–8:00pm
Thursday 7:30am–6:00pm 8:30am–8:00pm
Friday 7:30am–6:00pm 8:30am–8:00pm
Saturday 8:00am–4:00pm 8:30am–5:00pm
Sunday Closed Closed
New (443) 941-0217 (443) 941-0217
Used (443) 941-0213 (443) 941-0213
Service (443) 941-0220 (443) 941-0220

Reviews

4.5
(169 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Hertrich Chrysler Dodge Jeep Ram of Elkton from DealerRater.

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5.0

Ty was a great help during purchase process. Will service...

Ty was a great help during purchase process. Will service at dealership. Good experience thanks.

Dealer response

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

5.0

Great job by everyone I ordered a Jeep for my wife came...

Great job by everyone I ordered a Jeep for my wife came in and all went great

Dealer response

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

5.0

Luke was very attentive and helpful. Quick and easy...

Luke was very attentive and helpful. Quick and easy buying process! Would definitely recommend buying from here!

Dealer response

We appreciate the positive feedback. It means a lot. Have a great day!

5.0

This was our second purchase from this dealer, the first...

This was our second purchase from this dealer, the first being 5 years ago. Our Salesman, Brent Sipe, was one of the best ever! He was knowledgeable, helpful, and not at all "pushy"! Delivery of the truck was flawless. I would definitely recommend this Dealership and in particular, Brent, to any of my friends looking for a new car!

Dealer response

Thank you so much for the review. We look forward to seeing you again soon!

Dealer response

Thank you so much for the review. We look forward to seeing you again soon!

5.0

Very laid back atmosphere. No high pressure sales. Ty...

Very laid back atmosphere. No high pressure sales. Ty especially is extremely knowledgeable about the product, and available to answer any questions.

Dealer response

Thank you so much for the review. We look forward to seeing you again soon!

4.0

Upset finding I was given the cup holder slip-in for the...

Upset finding I was given the cup holder slip-in for the passenger side door, No floor mats front or back were offered or in vehicle, was not asked about the extended Warranty Package I purchased when I purchased my previous RAM from same dealership I was not informed of the incentives to buy except the 0% financing, may because the 0% was a "No Brainer"? Was very pleased the old RAM 2020, customer purchased items were removed for me so they could be reinstalled on my new 2021! Sales side of the dealership was outstanding to work with with the exception of previously mentioned items. Service side of the was very helpful removing my old add-ons, especially returning even the old mounting parts. How ever they were not able to schedule the reinstall until the 11th of October. I had a need to have them installed prior to Sept 30th. Went to another dealership and had my need satisfied. I've made these remarks to help the dealership. One last cudo, This dealership had the EXACT Model I was looking for, No other dealership within 75 miles did! Hope this evaluation will be taken as a sincere appraisal of the service I did received. Thank you, to all who were helpful in making the deal, especially the Sales manager, Erick, and sales person Luke. Sincerely, Stephen D Breneman

Dealer response

Thank you for taking the time to leave us a review!

5.0

Great experience, friendly service. Overall I was very...

Great experience, friendly service. Overall I was very satisfied. Eric Weigand is a great salesmen, Matt Zambanini the Sales manager gave us a really good deal. We have bought 3 vehicles from them in the last 6 months will most definitely buy from again! Highly recomend them!

Dealer response

Thank you for choosing us! We're so happy you had a wonderful experience with Eric and Matt as well!

5.0

Service was extraordinary, sales team and management...

Service was extraordinary, sales team and management couldn’t be any more professional or honest. Want was promised was delivered

Dealer response

Thank you for your review. We’re glad you had a good experience, and hope to see you again soon! 

5.0

Very clean and nice. Did not put any pressure on me to...

Very clean and nice. Did not put any pressure on me to buy my car

Dealer response

* Thank you for your review. We’re glad you had a good experience, and hope to see you again soon! 

5.0

Great experience, friendly service. Overall I was very...

Great experience, friendly service. Overall I was very satisfied. A a a a a a

Dealer response

Thank you for your review! We are happy that you had a great experience and walked away satisfied! We look forward to seeing you down the road for all your servicing needs. Please let us know if you need anything! Enjoy and welcome to the Hertrich Family!