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Indy Auto Connection

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Indy Auto Connection from DealerRater.

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Challenge Exceeded

We gave them every reason why we wouldnt get financing we could afford for the actual vehicle we wanted. They gave us every solution for why we DID get what we wanted and made it even easy and quick. Jason has excellent customer service for the everyday kind of folks and everyone involved in the process did everything above and beyond our expectations. Impressed....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly staff. Pleasure to do business with!

All staff members were very friendly and informative. Straightforward and easy to negotiate with. I would recommend this dealership to any of my friends or family. Thanks for a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Warranty

Again spoke to Cameron. He explained warranty process to my satisfaction. I did not cancel warranty. Good showroom. No pressure approach. .. .. .. ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice dealer

They were not pushy like other dealers I've been to, and worked to get the payment were I wanted it, over all good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Second Car

2016 Scion iM with 45K on it. Not bad. Minor things on the vehicle, but it comes with normal wear and tear from previous owner. I got a really good deal on the vehicle. Jason made it very quick and easy for me for the second time ive been here. I leave highly saticfied everytime ive been here and ive had great luck. Highly appreciative of Jason and the financial department helping me. Much love to those guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

I worked with Jason to purchase a 2016 Ford Focus Sport. Jason was very friendly and laid back. He took a lot of the stress out of the car purchasing process. I knew exactly what I wanted and he quickly got me and my wife in the car for a test drive. We were able to talk in private about the details of the car. I highly recommend Jason and Indy Auto Imports.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super Chill Group To Work With

Really good people to work with. Their communicatin was particularly excellent. Their software system allowed me to easily email or text, and many members of their team would fill in to ensure my questions got answered. No pressure, no head games. Jason ws gray to work with. Only knock I have against them is that they have a bunch of stupid fees, that they say can't be removed. Then they got thrown in as bargaining chips.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

bad experience with car buying

Bought a used Mercedes from them, drove 1.5 hours to buy, dis not disclose car had major problem that I later found. Sold me the car with a 3rd party warranty that they said would cover the repairs, warranty did not cover the repairs, ended spending over $2000 in fixing the car (broken flywheel, broken torque converter, bad front shocks, tires filled with fixaflat etc), gave them plenty of opportunity to help me out since what they promised with the car and the warranty turned out to be total BS. Be careful buying from them, won’t disclose major issues with cars, 3rd party warranty they sell/include is a joke and covers very little of the repairs and is very difficult to deal with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad buying experience

Bought a used Mercedes from them, drove 1.5 hours to buy, dis not disclose car had major problem that I later found. Sold me the car with a 3rd party warranty that they said would cover the repairs, warranty did not cover the repairs, ended spending over $2000 in fixing the car (broken flywheel, broken torque converter, bad front shocks, tires filled with fixaflat etc), gave them plenty of opportunity to help me out since what they promised with the car and the warranty turned out to be total BS. Be careful buying from them, won’t disclose major issues with cars, 3rd party warranty they sell/include is a joke and covers very little of the repairs and is very difficult to deal with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Subaru

Great customer service. Very friendly. Didn’t keep me there long. Knew what I was wanting and got me what I needed and out the door I was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.